adeel shah

Technical Support Engineer at LSLiDAR
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Contact Information
us****@****om
(386) 825-5501
Location
Shenzhen, Guangdong, China, CN

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Experience

    • China
    • Appliances, Electrical, and Electronics Manufacturing
    • 1 - 100 Employee
    • Technical Support Engineer
      • May 2022 - Present

      Create ticket through a UDESK Platform, solving technical issues reported by clients and providing solutions within specific timeline.Carry out discovery effectively, researching customers and drilling down into problems to develop a strong understanding.Lidar testing through different operating system include ROS in VMware to remove obtained errors.Create technical documents including manuals, Installation guides and Lidar Troubleshooting documents for overseas clients.Attend in-person meetings with clients to analyze, troubleshoot and diagnose Lidar problems.Act as the initial point of contact for all lidar sensor related concerns from clients.Complete detailed reports listing requests for technical assistance, steps taken to resolve them, and the specific dates/individuals involved.Analyze Network TCP/IP data by using wireshark software checking data sharing between lidar and PC network.Testing ROS driver, remove errors, reported from the clients.Testing window client software using window10 and remove errors.Testing SDK by using C++ program by running code process checking lidar data and visualization.

    • China
    • Appliances, Electrical, and Electronics Manufacturing
    • 1 - 100 Employee
    • International Sales Manager
      • Aug 2021 - Jul 2022

      I'm working in Huadian Lighting as an International sales manager which is focus business development, develop overseas market, provide data for the new clients target market. I'm working in Huadian Lighting as an International sales manager which is focus business development, develop overseas market, provide data for the new clients target market.

    • China
    • Appliances, Electrical, and Electronics Manufacturing
    • 1 - 100 Employee
    • Sales And Marketing Representative
      • Mar 2021 - Jul 2021

      I am sales and Marketing Representative main responsable for clients developments , product marketing , Social media marketing. I am sales and Marketing Representative main responsable for clients developments , product marketing , Social media marketing.

    • Senior Sales Representative
      • Sep 2018 - Feb 2020

      I have been working as a sales representative with Mingchuang Netwrok Co,.Ltd main responsibilities are develop overseas market new customers and also responsible for marketing of company products by utilizing my social media marketing skills. I have been working as a sales representative with Mingchuang Netwrok Co,.Ltd main responsibilities are develop overseas market new customers and also responsible for marketing of company products by utilizing my social media marketing skills.

Education

  • North China elctric power university
    electrical power system and automation
    2017 - 2020

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