Experience

Telin Hong Kong (Telekomunikasi Indonesia International (Hongkong) Limited)

• Hong Kong
• Telecommunications
• 1 - 100 Employee

• Network & Information Technology Solution VP

  • Apr 2017 - Present

  Since 2017, assigned as Vice President of Network & IT Solution in Telin HK and organized all network operation and IT solution to comply with international standard operation in collaboration with Telin Group business. Since 2017, assigned as Vice President of Network & IT Solution in Telin HK and organized all network operation and IT solution to comply with international standard operation in collaboration with Telin Group business.



Telin (PT Telekomunikasi Indonesia International)

• Customer Interface Manager

  • Oct 2014 - Apr 2017

  Manage Customer care team to handle customer complain from Domestic and Global partner Manage Customer care team to handle customer complain from Domestic and Global partner



Telekomunikasi Indonesia

• United States
• Telecommunications

• Service Quality and Performance Manager

  • Jan 2011 - Sep 2014

  Manage Quality of service for all telecommunication services, manage performance reporting for faulth handling process and planning for service quality improvement. Manage Quality of service for all telecommunication services, manage performance reporting for faulth handling process and planning for service quality improvement.