Addo Otu-Ayeh
Collections Specialist at Vodafone Ghana- Claim this Profile
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English Native or bilingual proficiency
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Twi Native or bilingual proficiency
Topline Score
Bio
Credentials
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HND Media and Radio Broadcasting
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Experience
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Vodafone Ghana
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Ghana
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Telecommunications
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100 - 200 Employee
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Collections Specialist
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Mar 2022 - Present
I contribute to decisions on Collections in Vodafone Ghana meeting monthly collections target through the below: i. Prepare weekly cash collections for reporting to senior management ii. Comply with all companies rules and policies iii. Perform other requests made by line manager iv. Report all collections related issues to line manager and recommend improvements. v. Meet with customers regularly for the purposes of mediation, negotiation and debt collection strategy after consultation with line manager vi. Liaise with other members of the Collections department to ensure all customer grievances are resolved. vi. Implement strategies to enhance Collections in line with accurate monthly forecast provided to meet targets given. vii. Resolve bill disputes and negotiations viii. Ensure compliance to dunning policies to curtail churn. ix. Ensure clean data base is maintained and all terminated accounts have stopped billing. x. Contribute to increase cash by collecting all current revenue and reduce the Aged Buckets to 60days for each customer. xi. Meet retention target through customer issue resolution and increased reconnections Show less
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Business Operations and Sales Manager
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Aug 2017 - Jan 2020
• Lead the operations and sales team whilst assisting the finance department with audits. • Lead the operations and sales team whilst assisting the finance department with audits.
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Accounts Officer
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Mar 2013 - Dec 2015
• Processed invoices on time leading to a 98% achievement of processed payments from 80%. • Analysed and prepared Bank Reconciliation Statement and Final accounts for submission to the board giving them monthly oversight of the company’s financial status which helped them in their decision making for the company. • Filed statutory returns for payments to appropriate tax authorities such as PAYE and SSNIT contribution. • Developed and maintained Fixed Assets and Stock Registers as well as leading the team conduct monthly and annual Stock taking. Show less
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Fraga Oil
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Accra
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Territorial Manager/ Accounts Supervisor
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Jun 2012 - Mar 2013
• Managed and controlled 20 fuel stations/station managers in my territory. • Efficiently managed stock (Super, Diesel, LP Gas and Kerosene) and miscellaneous leading to 100% availability of fuel across all stations in my territory. • Organised and delivered training and sales strategies programmes for station managers in my territory. • Analysed and monitored competition activities, its effects on sales volume, performance trends, and developed suggestions to deal with such occurrences. • Identified new business prospects and recommend them to Management which led to the addition of 3 fuels stations to the base. • Developed a new form of audit known as “Spot Audits” to check any variance recorded in relation to stock and cash figures remitted to the Head Office. This led to a 40% increase in sales figures as station managers didn’t have the opportunity to siphon funds from the company with the excuse of an underground tank leakage. Show less
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Assistant Accounts Officer
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Jan 2011 - Jun 2012
• Achieved 100% stock and voucher reconciliation by reviewing voucher disbursements made to bank. • Conducted Interim Audit on other branches of the supermarket which led to the exposure of minor fraud, errors and mistakes in accounts. This helped rectify all errors in accounts before final audit. • Analysed and managed stock inflow and outflow which helped in making purchasing and sales decisions leading to a 50% increase from 45% availability of stocks. This also informed management decision of 2 additional supermarkets. • Filed monthly and annual returns to Ghana Revenue Authority always within timeline. Show less
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Quick Studio
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Kokomlemle, Accra
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Radio Trainer and Accounts Officer
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2010 - 2011
• Co-Producer in charge of Voice Recording, Jingles and Voice Practicing level. • Monitoring incomes generated internally from fees charged at the studios. • Ensuring all funds are well accounted for. • Payment of taxes to various tax authorities such as: Ghana Revenue Authority, Social Security and National Insurance Trust (SSNIT) and District Assembly Tax Levy etc. • Co-Producer in charge of Voice Recording, Jingles and Voice Practicing level. • Monitoring incomes generated internally from fees charged at the studios. • Ensuring all funds are well accounted for. • Payment of taxes to various tax authorities such as: Ghana Revenue Authority, Social Security and National Insurance Trust (SSNIT) and District Assembly Tax Levy etc.
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GHANA BROADCASTING CORPORATION
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Broadcast Media Production and Distribution
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500 - 600 Employee
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Co-Producer/Panellist
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2004 - 2010
• Drafted and disbursed sponsorship proposals to companies leading to winning of over 7 company sponsorships for my radio program. • Searching and assisting Researchers, Analyst and Counsellors for the program whilst researching on discussion topics. • Delivered midnight News and Announcements during my show. • Assistant Panellist on ethics and regulations of broadcasting on Radio. • Drafted and disbursed sponsorship proposals to companies leading to winning of over 7 company sponsorships for my radio program. • Searching and assisting Researchers, Analyst and Counsellors for the program whilst researching on discussion topics. • Delivered midnight News and Announcements during my show. • Assistant Panellist on ethics and regulations of broadcasting on Radio.
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Education
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2020 - 2021
University of Ghana Business School
Master of Science - MS, Accounting and Finance -
2016 - 2017
Ghana Technology University College
Bachelor’s Degree, Business Administration (IT Accounting) -
2001 - 2004
Okuapemann School
SSCE, Business (Accounting) -
2007 -
Institute of Chartered Accountants Ghana
Accounting and Related Services
Community
