Addison Rich

DevOps Engineer and Technical Practices Coach at Agile By Design Inc.
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Contact Information
us****@****om
(386) 825-5501
Location
Toronto, Ontario, Canada, CA

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Bio

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Credentials

  • Statement of Accomplishment - Design Kit: The Course for Human-Centered Design
    IDEO.org
    Nov, 2017
    - Oct, 2024

Experience

    • Canada
    • Business Consulting and Services
    • 1 - 100 Employee
    • DevOps Engineer and Technical Practices Coach
      • Mar 2019 - Present

      Running various initiatives within a DevOps Transformation. Running various initiatives within a DevOps Transformation.

    • Hospitals and Health Care
    • 300 - 400 Employee
    • Graduate Research Assistant
      • Jul 2016 - Sep 2019
    • Software Developer
      • Dec 2012 - Jun 2016

      • Became a key player on a small, Agile team that develops an ophthalmic imaging and informatics solution used by 80% of the top eye-care hospital systems in the US. o Composed of a rich-client image viewer web application (Eye Care PACS, C#), a capture station that integrates with digital fundus cameras (Eye Station, C++), and supporting Windows services. • Responsible for integrating with an in-house cloud-based image sharing network. o Wrote initial requirements and design of the systems; performed all coding, reported new bugs to the other team; demoed a WIP to external parties interested in using the solution for diabetic retinopathy screening. • Contributed through bug-squashing, UI enhancements, and improvements to the data access layer. • Brought undiscovered issues and poor design to the attention of management and the architect, took the lead on resolving these issues. • Wore many hats due to the small team, including customer support, database design/integration, web development, QA, and build administrator. • Successfully shipped major releases for all applications in the eye-care solution, participating through the entire SDLC. Show less

    • Software Developer/Research Associate
      • Feb 2012 - Aug 2012

      • Quickly learned and effectively utilized Repast Simphony, an open-source Java API for agent-based modeling. • Added new functionality to existing code, based on specifications and requirements determined from meetings with the principal investigators. • Created and updated documentation for future use of the code and model. • Documented methods for porting the code to C++ for use with parallel processing in a high performance computing cluster, using built-in MPI functionality within Repast Simphony. • Created Matlab scripts for data analysis. • Wrote the first draft of an initial research paper to introduce and describe the model. Show less

    • Australia
    • Staffing and Recruiting
    • 1 - 100 Employee
    • Deployment Technician
      • Nov 2011 - Feb 2012

      • Planned and installed over 500 Windows 7 workstations in numerous Suncorp office buildings within the Brisbane CBD as part of a team. • Provided proactive technical support, resulting in a smooth transition to the new workstations; print server errors, general hardware issues, network integration conflicts. • Interfaced directly with customers to resolve service tickets. • Planned and installed over 500 Windows 7 workstations in numerous Suncorp office buildings within the Brisbane CBD as part of a team. • Provided proactive technical support, resulting in a smooth transition to the new workstations; print server errors, general hardware issues, network integration conflicts. • Interfaced directly with customers to resolve service tickets.

    • Software Developer
      • May 2011 - Sep 2011

      • Modeled dynamic system behaviour logic for the KINARM stroke assessment robot using Matlab scripts, Simulink, and Stateflow. • Designed an analogue to the Modified Ashworth spasticity test protocol for KINARM software and hardware. • Adapted the in-house Simulink/Stateflow PID controller block to allow for smooth control of the robot’s joint angles. • Developed a Java Swing application that integrates with a DB2 SQL database used for storing patient assessment and experimental data. • Implemented PDF report generation and printing of specific assessments from within the application; a much-requested upgrade. • Squashed bugs; worked on improvements to the GUI, leading to improved ease of use as reported by therapists. Show less

    • Network Support Technician
      • May 2008 - May 2011

      • Managed, repaired, and supported over 5000 drops in Queen’s residence buildings. • Solved network and software issues for the Residences department employees; used Active Directory to modify existing accounts and create new accounts. • Installed and configured new Cisco hardware in network closets, improving bandwidth and security within the network. • Fielded technical support calls, resolved issues in person and over the phone. • Managed, repaired, and supported over 5000 drops in Queen’s residence buildings. • Solved network and software issues for the Residences department employees; used Active Directory to modify existing accounts and create new accounts. • Installed and configured new Cisco hardware in network closets, improving bandwidth and security within the network. • Fielded technical support calls, resolved issues in person and over the phone.

Education

  • University of Toronto
    Master of Applied Science, Bioengineering and Biomedical Engineering
    2016 - 2019
  • Queen's University
    Bachelor of Computing, Computer Science
    2006 - 2011
  • Queen's University
    Bachelor's of Science, Honours, Kinesiology and Exercise Science
    2006 - 2010

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