Administrative Support Assistant

• Sep 2022 - Present

Customer Service Cashier

• Sep 2015 - Present

- Build the capacity and enhance the performance of 10 new cashiers by pervading training, guidance, and support. - Handle and perform front desk and administrative operations of a fast-paced retail location while maintaining a safe and clean working environment. - Deliver exceptional service and experience to ensure customer satisfaction and retention. - Foster and sustain strong customer relationships to encourage repeat and referred business while identifying individual customer’s needs, scanning groceries, and engaging with customers. Show less

Field Science Intern

• Jan 2022 - Apr 2022

- Assist in water quality sampling and testing of the springs and rivers surrounding North Central Florida. - Measure water transparency using a Secchi disc. - Calibrate ProDSS for field days. - Effectively operate the ProDSS Water Quality Meter and PAR full spectrum light meter in the field. - Deploy and retrieve Sonde from springs. - Collect water samples to analyze nitrate levels in springs. - Input data collected in the field using Microsoft Excel. - Conduct human use surveys. - Safely operate a canoe in open water. - Identify and survey fish in freshwater environments such as rivers and springs. - Effectively work with other interns and staff to complete tasks and projects. - Inform springs visitors on the importance of water quality and data collection. Show less

FLCC Project ANT Member

• Feb 2021 - Dec 2021

- Improve professional expertise and knowledge by completing Chainsaw, Wildland Fire, and CPR/First Aid certifications. - Monthly IFAS Lakewatch water quality sampling - Collaborate with the team members to focus on habitat restoration by reducing invasive exotic plant infestations through various land management techniques (herbicide use/manual removal). - Manage the selection and recruitment of volunteers to ensure the successful execution of the project. - Inform park visitors on issues pertaining to invasive exotic plants in natural ecosystems. - Travel to multiple zones, develop a roadmap, conduct research, collect data via GPS, update treatment information on ARC GIS system and NRTS, and report daily activities or outcomes. - Participate in Strike Teams at nearby parks to assist with invasive species control. - Troubleshoot and service equipment when necessary. Show less

Leasing Agent

• May 2019 - Jan 2021

- Manage leasing activities, including front office operations with an emphasis on streamlining efficiency and productivity. - Lead the development and execution of lease agreements in compliance with regulatory and operational standards for three different properties with 260 units each owned by the company. - Support potential and current residents with the resolution of property, unit, maintenance, and service issues. - Partner with two property managers to drive leasing operations and ensure a cosignatory on all lease agreements. - Drive occupancy rates by answering customer inquiries and conducting property tours. - Plan, organize and coordinate residential events to create a sense of community. Show less