Patient Service Representative

• Mar 2022 - Present

Home Care Aide/Care giver

• Dec 2020 - Present

o Help patients to maintain the highest possible level of independent living o Help to maintain a clean and safe environment for patient o Help client consume foods, liquid, and daily medication reminder o Give a range of motion to clients o Provide personal care such as baths, shampoos, oral care o Assist patient with dressing and undressing o Help patients to maintain the highest possible level of independent living o Help to maintain a clean and safe environment for patient o Help client consume foods, liquid, and daily medication reminder o Give a range of motion to clients o Provide personal care such as baths, shampoos, oral care o Assist patient with dressing and undressing

cashier

• Dec 2012 - Nov 2016

Customer Service /Cashier

• Dec 2012 - Nov 2016

o Operated computer software systems for purposes of data entry, written communication, cash o Knowledgeable of accounting procedures including accounts payable, receivable, and deposits, credit card authorizations, account balance accrual, and all other confidential records o Wrote daily unbiased reports reflecting financial discrepancies, refunds, account deferrals and all o Maintained high standards for customer service and quality assurance including approaching o Operated computer software systems for purposes of data entry, written communication, cash o Knowledgeable of accounting procedures including accounts payable, receivable, and deposits, credit card authorizations, account balance accrual, and all other confidential records o Wrote daily unbiased reports reflecting financial discrepancies, refunds, account deferrals and all o Maintained high standards for customer service and quality assurance including approaching

Delta Sky Club Customer Service Attendant

• Aug 2011 - Oct 2012

o Genuinely welcoming and engaging pre-checked in members and guests o Acting as a club host or hostess and providing direction as needed o Interacting with guests on the floor by walking around the Club on a regular basis o Ensuring the food station, counter and tables stay clean throughout the day by partnering with service attendants o Resolving guests concerns and escalating to the Lead as needed o Genuinely welcoming and engaging pre-checked in members and guests o Acting as a club host or hostess and providing direction as needed o Interacting with guests on the floor by walking around the Club on a regular basis o Ensuring the food station, counter and tables stay clean throughout the day by partnering with service attendants o Resolving guests concerns and escalating to the Lead as needed