Adarsh K Thampi

Customer Support Engineer at Powerlink IT and Security Solutions
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Contact Information
us****@****om
(386) 825-5501
Location
AE
Languages
  • Malayalam Native or bilingual proficiency
  • Tamil Professional working proficiency
  • English Professional working proficiency
  • Hindi Limited working proficiency

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Bio

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Credentials

  • SIRA
    Security Industry Regulatory Agency (SIRA)
    Jan, 2023
    - Nov, 2024
  • ADMCC
    Abu Dhabi Monitoring control
    Aug, 2021
    - Nov, 2024
  • The Fundamentals of Digital Marketing
    Google
    Mar, 2021
    - Nov, 2024

Experience

  • Powerlink IT and Security Solutions LLC
    • United Arab Emirates
    • IT Services and IT Consulting
    • 1 - 100 Employee
    • Customer Support Engineer
      • Apr 2021 - Present

      1. Knowledge in FortiGate Firewall Configuration 2. Knowledge in Cosec-Apta Installation and Configuration 3. Knowledge in Server maintenance and Troubleshooting. 4. Troubleshooting and Diagnostics 5. Remote IT Implementation 6. Local Area Network (LAN) Engineering 7. Updates and Upgrades 8. Performance Optimization 9. Software Debugging 10. Desktop Component Repair 11. Diagnostic Protocol Implementation 12. Data Retention Deployment 1. Knowledge in FortiGate Firewall Configuration 2. Knowledge in Cosec-Apta Installation and Configuration 3. Knowledge in Server maintenance and Troubleshooting. 4. Troubleshooting and Diagnostics 5. Remote IT Implementation 6. Local Area Network (LAN) Engineering 7. Updates and Upgrades 8. Performance Optimization 9. Software Debugging 10. Desktop Component Repair 11. Diagnostic Protocol Implementation 12. Data Retention Deployment

  • ESPINA Software Solutions
    • IT Services and IT Consulting
    • 1 - 100 Employee
    • PHP Developer
      • Jan 2020 - Jun 2020

      Internship on MCA Final Year Project Internship on MCA Final Year Project

  • DISTI Info Systems
    • India
    • IT Support
      • May 2019 - Apr 2020

      Responsibilities: Office automation and administration CCTV Installation and maintenance Network Troubleshooting System software installation and maintenance Billing and inventory generation Responsibilities: Office automation and administration CCTV Installation and maintenance Network Troubleshooting System software installation and maintenance Billing and inventory generation

Education

  • Bharathiar University
    Master in Philosophy, Cloud Computing
    2018 - 2021
  • CMS College of Sceince and Commerce , Coimbatore
    Master of Computer Applications - MCA, Computer Science
    2015 - 2018
  • St Mary's college Sulthan Bathery
    Bachelor's Degree, Computer Software Engineering
    2012 - 2015
  • NSSEHSS KALPETTA
    High School, Computer commerce
    2010 - 2012

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