Experience

Dextra Technologies

• India
• IT Services and IT Consulting
• 1 - 100 Employee

• Support Analyst Specialist

  • Mar 2017 - Present

  I worked developing with JavaScript and PHP. I controlled our clients web pages. I created or modified modules. I also worked with tidal application on support side. I worked as well with job manipulation. Problem and scalation management. I installed agents on Linux servers. I worked developing with JavaScript and PHP. I controlled our clients web pages. I created or modified modules. I also worked with tidal application on support side. I worked as well with job manipulation. Problem and scalation management. I installed agents on Linux servers.



Softtek

• Mexico
• IT Services and IT Consulting
• 700 & Above Employee

• Support Analyst Specialist

  • Nov 2015 - Feb 2017

  I worked with near shore and off-shore teams adhering to SLAs. Schedule and perform of DB maintenance. Problem and escalation management. Monitoring jobs, DB maintenance and support activities on infrastructure and connectivity issues. Expert using tidal application. I also did ticket resolution. I worked with near shore and off-shore teams adhering to SLAs. Schedule and perform of DB maintenance. Problem and escalation management. Monitoring jobs, DB maintenance and support activities on infrastructure and connectivity issues. Expert using tidal application. I also did ticket resolution.



Tata Consultancy Services

• India
• IT Services and IT Consulting
• 700 & Above Employee

• Mainframe support and natural developer

  • Mar 2014 - Oct 2015

  I worked with Natural language for mainframes, I used to create scripts which did a specified task a client required. I also worked with support activities. Monitoring jobs, taking care of their good performance, and doing troubleshooting if it was necessary. I worked with Natural language for mainframes, I used to create scripts which did a specified task a client required. I also worked with support activities. Monitoring jobs, taking care of their good performance, and doing troubleshooting if it was necessary.



Sigma Desarrollo

• Mexico
• IT Services and IT Consulting
• 1 - 100 Employee

• Web Developer Internship

  • Jun 2013 - Feb 2014

  Working with PHP and JavaScript. My job was to create new modules the clients required. I worked with a sell’s ERP. I also modified existing modules, adding new features and new functionalities. Working with PHP and JavaScript. My job was to create new modules the clients required. I worked with a sell’s ERP. I also modified existing modules, adding new features and new functionalities.