Experience

ALEC
• United Kingdom
• Spectator Sports
• Senior MSR

  • Aug 2019 - Present


First American Bank

• United States
• Banking
• 700 & Above Employee

• Senior Personal Banker

  • Aug 2015 - Jul 2019

  This is the most experienced position of the Personal Banking department. This position requires strong communication skills to assist customers in choosing the right deposit and loan products offered by First American Bank, including more complex products such as IRAs, HSAs, Trusts and Commercial Accounts. Individuals will perform all daily functions independently, along with other special projects. A high level of customer service and sales aptitude are required. Must be able to coach and train team members. This person will be responsible for managing the branch's loan pipeline and have exposure to business lending. The Senior Personal Banker will act as back up to the Assistant/Branch Managers as needed, including handling customer issues, problem solving and fee reversal requests within established authority limits to solidify customer relationships. Meets or exceeds assigned goals. This individual will participate in more specialized customer service telephone queues and tasks. Show less

• Health Savings Account Manager

  • Jun 2012 - Aug 2015

  My responsibilities as Health Savings Account Manager include:• Work with the internal banking channels to provide added customer benefit• Maintain and develop strong networks with customer and partners• Manage nationwide HSA account relationships

• Senior Personal Baker

  • Nov 2006 - May 2012

  This is the most experienced position of the Personal Banking department. This position requires strong communication skills to assist customers in choosing the right deposit and loan products offered by First American Bank, including more complex products such as IRAs, HSAs, Trusts and Commercial Accounts. Individuals will perform all daily functions independently, along with other special projects. A high level of customer service and sales aptitude are required. Must be able to coach and train team members. This person will be responsible for managing the branch's loan pipeline and have exposure to business lending. The Senior Personal Banker will act as back up to the Assistant/Branch Managers as needed, including handling customer issues, problem solving and fee reversal requests within established authority limits to solidify customer relationships. Meets or exceeds assigned goals. This individual will participate in more specialized customer service telephone queues and tasks. Show less



Aqua Pool & Spa Pros

• United States
• Construction
• 1 - 100 Employee

• Manager

  • May 2000 - Oct 2006

  • Serve as a key component to a family owned business. • Adept with all facets of the business while doing the opening and closing procedures each day, managing the stores inventory, and always providing customer satisfaction. • Provide training and supervision of employees within the company. • Calculate daily transactions, and adjust financial accounts that do not balance. • Serve as a key component to a family owned business. • Adept with all facets of the business while doing the opening and closing procedures each day, managing the stores inventory, and always providing customer satisfaction. • Provide training and supervision of employees within the company. • Calculate daily transactions, and adjust financial accounts that do not balance.