Experience

IDrive Inc. / IDrive Ventures LLC.

• Software Support Representative

  • Sep 2020 - Present

  Specializing in archive backups and cloud data management for PCs, Macs, iPhones, and Android. Additionally supporting global level Remote Access software. Specializing in archive backups and cloud data management for PCs, Macs, iPhones, and Android. Additionally supporting global level Remote Access software.



Haex (Band)

• Co-Founder

  • Oct 2016 - Present

  Haex is an American industrial music band that was formed in 2016. The band consists of Adam Jones and Sarah Elizabeth Graves. Haex has performed along side the likes of Front Line Assembly, Nitzer Ebb, Front 242, and Filter. Forged from the roots of Industrial and steeped in esotericism, the Los Angeles based band released their debut album "Aethyr Abyss Void" in 2021. Haex is an American industrial music band that was formed in 2016. The band consists of Adam Jones and Sarah Elizabeth Graves. Haex has performed along side the likes of Front Line Assembly, Nitzer Ebb, Front 242, and Filter. Forged from the roots of Industrial and steeped in esotericism, the Los Angeles based band released their debut album "Aethyr Abyss Void" in 2021.



Snapshotz Photobooth

• Photography

• Graphic Designer

  • Mar 2008 - Present

  Custom graphics for photo-booth rentals used at weddings, birthdays, mitzvahs, quinceaneras, corporate events, and more. - Software utilized: Photoshop, Illustrator, Light Room, In Design, Windows, Mac OS X, Windows OS Custom graphics for photo-booth rentals used at weddings, birthdays, mitzvahs, quinceaneras, corporate events, and more. - Software utilized: Photoshop, Illustrator, Light Room, In Design, Windows, Mac OS X, Windows OS



Lyft

• Iran
• Internet
• 1 - 100 Employee

• Lyft Driver

  • Feb 2017 - Mar 2020

  Transporting over 10,000 customers without a single accident or customer complaint while maintaining an average customer rating of 5 out of 5 stars. Transporting over 10,000 customers without a single accident or customer complaint while maintaining an average customer rating of 5 out of 5 stars.



Earthbar

• United States
• Food and Beverage Services
• 1 - 100 Employee

• Assistant Team Manager

  • Feb 2013 - Feb 2017

  Customer service and food preparation. Assistant Manager to staff with attention to work flow and scheduling. Operating lead register, maintaining accurate drawer levels, and counting registers at closing. Installing and operating multiple electronics including proprietary register operating systems, television, and satellite. - Able to work quickly and efficiently in a fast-paced environment - Excellent customer service - Working collaboratively with a team of staff members - Utilizing sales experience and nutritional knowledge to make recommendations based on customers' specific needs Show less



Avanquest Software

• United States

• Graphic Designer, Touch-Up Artist

  • Dec 2012 - Jan 2013

  Image manipulation, touch-ups, and corrections to customer uploaded graphics. Order processing. Print review. - Software utilized: Photoshop, Illustrator, Windows, Mac OS X Image manipulation, touch-ups, and corrections to customer uploaded graphics. Order processing. Print review. - Software utilized: Photoshop, Illustrator, Windows, Mac OS X



Apple Inc.

• Computers and Electronics Manufacturing
• 1 - 100 Employee

• Senior Technical Support Advisor (Tier 3)

  • Jun 2007 - Nov 2012

  Responsible for handling customer calls regarding top tier technical support issues; Running and collecting data logs providing engineering with crucial information aiding solutions for emerging issues, resulting in software updates and next generation hardware changes. - Software: Mac OS X, Microsoft Office, iLife, iCloud, iWork, iLog Responsible for handling customer calls regarding top tier technical support issues; Running and collecting data logs providing engineering with crucial information aiding solutions for emerging issues, resulting in software updates and next generation hardware changes. - Software: Mac OS X, Microsoft Office, iLife, iCloud, iWork, iLog



Circuit City

• Technology, Information and Internet
• 700 & Above Employee

• Lead Customer Service, PC & Mac Technician

  • Mar 2003 - Jun 2007

  Sales, Team Management, PC repair, Windows and Mac Software Diagnostics and Repair, Merchandising, and Home Installations. Sales, Team Management, PC repair, Windows and Mac Software Diagnostics and Repair, Merchandising, and Home Installations.