Experience

eOriginal

• United States
• IT Services and IT Consulting
• 1 - 100 Employee

• Quality Assurance Automation Engineer

  • Sep 2013 - Present

  Quality Assurance Automation Engineers performs necessary work to ensure that a defect free product is delivered to eOriginal customers. As a member of the Quality Assurance Team, this position will interact with the development team extensively and provide defect reporting, root cause analysis of defects, and preliminary work-around solutions. Quality Assurance Automation Engineers performs necessary work to ensure that a defect free product is delivered to eOriginal customers. As a member of the Quality Assurance Team, this position will interact with the development team extensively and provide defect reporting, root cause analysis of defects, and preliminary work-around solutions.



Mayer Builders, Inc.

• Reisterstown, MD

• Information Systems Coordinator

  • Dec 2010 - Present

  Performed renovation of website’s photo gallery. Assisted in the training of employees in Microsoft Office. Coordinated the setup and use of technology for in-office and out-of-office use. Trained employees on the use of implemented technology. Performed renovation of website’s photo gallery. Assisted in the training of employees in Microsoft Office. Coordinated the setup and use of technology for in-office and out-of-office use. Trained employees on the use of implemented technology.



Kelly Benefits

• United States
• Insurance
• 200 - 300 Employee

• Technical Support Intern

  • Sep 2012 - Aug 2013

  Created custom reports with custom SQL queries and C# scripting, allowing for accurate time tracking and support process analysis. Researched and analyzed support documentation to become the Subject Matter Expert and lead administrator of OnTime Dev Suite. Trained over 10 coworkers on the everyday use of OnTime, as well as 3 coworkers to perform administrative duties to maintain existing and implementing new functions in OnTime. Created new workflows for several areas of the Technology Department, enabling the department to have a single point of contact for tracking all of its technology projects and incidents Implementation of Email Services, Web Portal, and numerous successful version updates of OnTime, enabling more flexibility and functionality for Users. Show less



Broadcast Sports Inc

• MIS Analyst

  • Feb 2012 - Apr 2012

  Responsible for analyzing production business applications and design specifications for functional areas such as finance, accounting, human resources, operations, etc. Wrote technical documentation (program-level and user-level), using flowcharts, block diagrams and other IT formats creating standard templates for code and diagram layouts. Worked with dozens of users to identify and resolve problems as well as to define scope and objectives of current or future projects. Support the implementation plans for new and existing business applications. Performed user training on business applications. Maintain programs using Microsoft Visual Basic (both VBA and 2010 versions) Show less



AAI Corporation

• Defense and Space Manufacturing
• 400 - 500 Employee

• Property Aide

  • Jun 2009 - Dec 2011

  Catalog and inventory excess and decommissioned items for disposition; Demilitarize and destroy hardware designated for disposition using an approved protocol; Assisted in the training of coworkers in Microsoft Office; Completed a project to compare multiple Microsoft Excel spreadsheets for quicker and easier analyses; Initialized a preliminary tracking system for SUAS property in order to create and organized structure before being added into a property management system. Catalog and inventory excess and decommissioned items for disposition; Demilitarize and destroy hardware designated for disposition using an approved protocol; Assisted in the training of coworkers in Microsoft Office; Completed a project to compare multiple Microsoft Excel spreadsheets for quicker and easier analyses; Initialized a preliminary tracking system for SUAS property in order to create and organized structure before being added into a property management system.



Philadelphia University

• United States
• Higher Education
• 400 - 500 Employee

• Media Services Technician

  • Aug 2008 - May 2009

  Assisted library patrons with computer problems; Maintained printers on various levels of the library and assisted in the upkeep of classroom computers and media devices; Disassembled nonfunctioning/non-repairable PCs to salvage the useable components; Assembled functioning PCs by replacing any nonfunctioning hardware with salvaged components and installing any necessary software onto the system. Assisted library patrons with computer problems; Maintained printers on various levels of the library and assisted in the upkeep of classroom computers and media devices; Disassembled nonfunctioning/non-repairable PCs to salvage the useable components; Assembled functioning PCs by replacing any nonfunctioning hardware with salvaged components and installing any necessary software onto the system.



Baltimore City Public Schools

• United States
• Primary and Secondary Education
• 700 & Above Employee

• Information Technician

  • May 2008 - Aug 2008

  Traveled to more than 20 schools to package, move, assemble and/or dispose of 10-50 obsolete computers per school; Assembled, installed and networked computers to ensure network security protocols. Traveled to more than 20 schools to package, move, assemble and/or dispose of 10-50 obsolete computers per school; Assembled, installed and networked computers to ensure network security protocols.