Experience

CivicMakers

• United States
• Design Services
• 1 - 100 Employee

• Senior Consultant

  • Apr 2023 - Present

  I work on strategy, stakeholder engagement, research, process improvement, and facilitation projects that support the work of local governments. Clients have included: The City of Hayward, Santa Cruz County, and the San Francisco Sheriff's Office & SF Department of Public Health. I work on strategy, stakeholder engagement, research, process improvement, and facilitation projects that support the work of local governments. Clients have included: The City of Hayward, Santa Cruz County, and the San Francisco Sheriff's Office & SF Department of Public Health.



Greenermind

• Non-profit Organizations

• Co-founder & Catalyst, President of the Board

  • Mar 2010 - Present

  Greenermind helps purpose-driven people grow personally and professionally. We create transformative experiences and deep connections with community, nature, and ourselves. Greenermind helps purpose-driven people grow personally and professionally. We create transformative experiences and deep connections with community, nature, and ourselves.



Autodesk

• India
• Software Development
• 1 - 100 Employee

• Sr. Manager of Community & Learning Innovation

  • Apr 2019 - Dec 2020

  Re-launched Autodesk's user group program and brought it into the fold with the community team's other programs. Built business processes, web platforms, and content to support the program. Fostered community & connections among and between customer groups. Co-led strategic planning for how to connect community team programs with learning & adoption marketing programs.

• Sr. Business Architect

  • Apr 2018 - Mar 2019

  Worked across product and platform development teams to align and improve processes & relationships. Focused on aligning efforts across learning programs, content management systems, learning management systems, and associated data systems. Nurtured an improved strategy for in-product learning, and co-created a working prototype for an in-product adaptive learning engine/ interface.

• Product Manager: Autodesk University Online

  • Nov 2016 - Apr 2018

  Managed the effort across engineering, design, data, and program teams to re-architect Autodesk University's website and its underlying platforms. Co-developed a new companywide framework for content management. Contributed to event design and facilitation of Autodesk University, Autodesk's signature customer event for thousands of customers.

• Learning Strategy Program Manager

  • Nov 2014 - Oct 2016

  Mandate of coordinating and leading the company-wide online learning strategy for Autodesk's customers of engineers, architects, artists, and designers worldwide. Co-led a major design research project to better understand customer needs and build strategic plans across multiple groups and teams.

• Sustainability Education Program Manager

  • May 2009 - Oct 2014

  Built a learning platform and set of programs to help engineering, design, and architecture students understand how to incorporate sustainability into their design process. Managed content development, curriculum design, website design, customer contests, and customer community related to sustainable design. Created the Autodesk Sustainability Workshop and the Building Performance Analysis Certificate program.



Jump Associates

• United States
• Business Consulting and Services
• 1 - 100 Employee

• Design Strategy Consultant

  • Jan 2007 - Aug 2008

  - Developed tools to manage, measure, and improve the design process at a global technology firm. - Identified $500M in incremental income by improving design across an important portfolio of products for a global technology firm. Liaison between marketing, engineering, and finance to push into development. - Planned and facilitated immersive strategy workshops for clients and potential clients. - Supported business development with industry research, process improvement, and… Show more - Developed tools to manage, measure, and improve the design process at a global technology firm. - Identified $500M in incremental income by improving design across an important portfolio of products for a global technology firm. Liaison between marketing, engineering, and finance to push into development. - Planned and facilitated immersive strategy workshops for clients and potential clients. - Supported business development with industry research, process improvement, and relationship building. - Initiated and led an internal team to improve HR. - Company expert on sustainability and green design matters. Show less - Developed tools to manage, measure, and improve the design process at a global technology firm. - Identified $500M in incremental income by improving design across an important portfolio of products for a global technology firm. Liaison between marketing, engineering, and finance to push into development. - Planned and facilitated immersive strategy workshops for clients and potential clients. - Supported business development with industry research, process improvement, and… Show more - Developed tools to manage, measure, and improve the design process at a global technology firm. - Identified $500M in incremental income by improving design across an important portfolio of products for a global technology firm. Liaison between marketing, engineering, and finance to push into development. - Planned and facilitated immersive strategy workshops for clients and potential clients. - Supported business development with industry research, process improvement, and relationship building. - Initiated and led an internal team to improve HR. - Company expert on sustainability and green design matters. Show less



China Development Brief

• China
• Philanthropic Fundraising Services
• 1 - 100 Employee

• Strategic Planning

  • May 2006 - Jun 2006

  Strategic planning for non-profit publication on Chinese civil society & environmental issues. Including sales and marketing, governance model, and office operations. Strategic planning for non-profit publication on Chinese civil society & environmental issues. Including sales and marketing, governance model, and office operations.



Uplift India

• India
• Non-profit Organizations

• Operations Consultant

  • Nov 2005 - Mar 2006

  Improvement of data management loan application procedures for a microfinance network in urban slums. Improvement of data management loan application procedures for a microfinance network in urban slums.



Interrupcion

• Food and Beverage Services
• 1 - 100 Employee

• Website and Strategy Consulting

  • Mar 2005 - Apr 2005

  Website and Strategy Consulting. Created a responsible consumption educational website. Website and Strategy Consulting. Created a responsible consumption educational website.



INCAE

• Costa Rica
• Higher Education
• 1 - 100 Employee

• Environmental Management Consultant

  • Jan 2005 - Feb 2005

  Led a campus-wide environmental performance audit and recommended operational improvements. Led a campus-wide environmental performance audit and recommended operational improvements.



Vanderbilt University

• United States
• Higher Education
• 700 & Above Employee

• Photographer

  • 2000 - 2005

  Photographer for Owen GSM and Vanderbilt Commodore Yearbook. Photographer for Owen GSM and Vanderbilt Commodore Yearbook.



echomusic

• United States
• Entertainment Providers
• 1 - 100 Employee

• Marketing Manager

  • Aug 2003 - Oct 2004

  - Spearheaded the expansion of the company’s suite of business services to include marketing. - Helped design e-marketing, fan management, and e-commerce engines from the ground-up. - Created and managed viral marketing “street teams” and strategic partnerships on behalf of musicians. - Spearheaded the expansion of the company’s suite of business services to include marketing. - Helped design e-marketing, fan management, and e-commerce engines from the ground-up. - Created and managed viral marketing “street teams” and strategic partnerships on behalf of musicians.



Dell

• IT Services and IT Consulting
• 1 - 100 Employee

• Strategic Operations Intern

  • Jun 2003 - Aug 2003

  - Analyzed and evaluated alternative sourcing, fulfillment, and integration scenarios for Enterprise products resulting in a projected $450,000 annual savings - Created a service model framework to: 1) analyze costs and benefits of motherboard repair scenarios, 2) ensure efficient repair policies, and 3) better negotiate with suppliers - Worked cross-functionally to analyze data and determine the root cause of server quality issues - Analyzed and evaluated alternative sourcing, fulfillment, and integration scenarios for Enterprise products resulting in a projected $450,000 annual savings - Created a service model framework to: 1) analyze costs and benefits of motherboard repair scenarios, 2) ensure efficient repair policies, and 3) better negotiate with suppliers - Worked cross-functionally to analyze data and determine the root cause of server quality issues



Dell Computer Corporation

• United States
• Hospitals and Health Care

• Engineering/Regulatory Intern

  • Jun 2001 - Aug 2001

  - Initiated new quality system documents (ISO-17025), maintained quality system database - Obtained acoustical test data leading to the refinement of desktop case design - Initiated new quality system documents (ISO-17025), maintained quality system database - Obtained acoustical test data leading to the refinement of desktop case design



New Venture Gear (DaimlerChrysler)

• Engineering Intern

  • Jun 2000 - Aug 2000

  - Coordinated efforts of diverse NVG divisions in preparation for a third party process sign-off of the 242/243 Jeep KJ transfer cases - Resulted in the first ever approval after initial inspection - Assisted in experimental testing and wrote test reports for new 247 Chrysler transfer case - Coordinated efforts of diverse NVG divisions in preparation for a third party process sign-off of the 242/243 Jeep KJ transfer cases - Resulted in the first ever approval after initial inspection - Assisted in experimental testing and wrote test reports for new 247 Chrysler transfer case