Experience

Hotel Van der Valk Eindhoven

• Netherlands
• Hospitality
• 1 - 100 Employee

• Food and Beverage Manager

  • Jul 2023 - Present



Younique Concepts

• Netherlands
• Hospitality
• 1 - 100 Employee

• Assistant General Manager

  • Aug 2022 - Jul 2023

  - Responsible for the operational takeover previous exploitant - Assisting in concept development of rebranding - Directed the operation team of 40 - Optimised the menu based on project DNA & double concept (restaurant & nightlife) - Responsible for the operational takeover previous exploitant - Assisting in concept development of rebranding - Directed the operation team of 40 - Optimised the menu based on project DNA & double concept (restaurant & nightlife)



This is Live Group

• Netherlands
• Events Services
• 1 - 100 Employee

• Food & Beverage Manager

  • Mar 2021 - Aug 2021

  - Directed the operation team of 30 - Built customer experience standards & menu - Optimised the menu based on global & local trends - Directed the operation team of 30 - Built customer experience standards & menu - Optimised the menu based on global & local trends



Soho House & Co

• United Kingdom
• Hospitality
• 700 & Above Employee

• Food & Beverage Management Trainee

  • Aug 2020 - Jan 2021

  - Designed & implemented briefings & debriefings of operation team - Strategised the F&B Outlet Roadmap based on budget - Assisted the Club Manager - Designed & implemented briefings & debriefings of operation team - Strategised the F&B Outlet Roadmap based on budget - Assisted the Club Manager



Benz at Kazerne

• Netherlands
• Food and Beverage Services

• Waiter - Restaurant Benz

  • Mar 2019 - Aug 2020

  Part of the small service team of fine dinning restaurant Benz. Delivering personalized dining experience to maximum 30 covers with the goal to reach customer delight. Part of the small service team of fine dinning restaurant Benz. Delivering personalized dining experience to maximum 30 covers with the goal to reach customer delight.



Hotel Management School Maastricht

• Netherlands
• Higher Education
• 1 - 100 Employee

• Boostcamp Officer

  • Oct 2019 - Feb 2020

  As a Boostcamp Officer for the Hotel Management School Maastricht, I was part of a team which creates and coordinates activities for the new students of the school. We have created a tailored 4 day introduction week which enables new students to take the "First step in Hospitality". My responsibilities were but not limited to recruitment of "Young Blood Leaders", the adaptation of the old program, reaching out to alumnus, companies and partners and leadership of the "Young Blood Leaders". As a Boostcamp Officer for the Hotel Management School Maastricht, I was part of a team which creates and coordinates activities for the new students of the school. We have created a tailored 4 day introduction week which enables new students to take the "First step in Hospitality". My responsibilities were but not limited to recruitment of "Young Blood Leaders", the adaptation of the old program, reaching out to alumnus, companies and partners and leadership of the "Young Blood Leaders".



Kazerne

• Netherlands
• Design Services
• 1 - 100 Employee

• F&B employee - Bar/Bistro

  • Nov 2018 - Mar 2019

  F&B employee in the Bar/Bistro restaurant of Kazerne, ranging from full waiter, runner & bartender. Coordinated a team of waiters. Handled guests ranging from a party of 2 to 50. Working effectively with an international team with different professional backgrounds. F&B employee in the Bar/Bistro restaurant of Kazerne, ranging from full waiter, runner & bartender. Coordinated a team of waiters. Handled guests ranging from a party of 2 to 50. Working effectively with an international team with different professional backgrounds.



Waldorf Astoria Versailles - Trianon Palace

• France
• Hospitality
• 100 - 200 Employee

• Reservations Agent Trainee

  • Mar 2018 - Aug 2018

  - Assisted in Inventory and price management - Elaborated Bespoke guest experiences - Conflict resolver for guest complaints and inquires Reservations Agent Trainee as part of the Hotel Management School Maastricht Operational internship Program. Taking care of guest reservations on-site and through phone. Created, upsold bespoke experience packages to guests needs and handeled guest complaints. - Assisted in Inventory and price management - Elaborated Bespoke guest experiences - Conflict resolver for guest complaints and inquires Reservations Agent Trainee as part of the Hotel Management School Maastricht Operational internship Program. Taking care of guest reservations on-site and through phone. Created, upsold bespoke experience packages to guests needs and handeled guest complaints.



Mr Sister

• Hospitality

• F&B employee

  • Aug 2017 - Feb 2018

  Catering to exigent guests, dealing with international guests and complaint handling. Catering to exigent guests, dealing with international guests and complaint handling.



Teaching Hotel Château Bethlehem

• Netherlands
• Hospitality
• 1 - 100 Employee

• Night Auditor

  • Feb 2017 - Feb 2018

  Compiling financial data of the Hotel, dealing with guests complaints and securing the hotel and its guests.

• Bartender

  • Jan 2017 - Jan 2017

  Handled guests complaints and creation of own cocktail, upselling clients in choices of food and drinks.



Longines Global Champions Tour

• Netherlands
• Spectator Sports
• 1 - 100 Employee

• Bartender Skybox VIP

  • Aug 2017 - Aug 2017

  Coordinated a team of waitresses to serve high-profile clients ranging from 60 to 240 guests and coming up with creative solutions to guests needs and wants. Coordinated a team of waitresses to serve high-profile clients ranging from 60 to 240 guests and coming up with creative solutions to guests needs and wants.



Teaching Hotel Château Bethlehem

• Netherlands
• Hospitality
• 1 - 100 Employee

• Housekeeping Shiftleader

  • Nov 2016 - Nov 2016

  Coordinated teams of 5 people for 26 hotel rooms Responsible for quality of rooms under time restriction Coordinated teams of 5 people for 26 hotel rooms Responsible for quality of rooms under time restriction



Dutch Design Week 2016

• Eindhoven Area, Netherlands

• Kitchen Help (MEP)

  • Oct 2016 - Oct 2016

  Mise en place with Sergio Herman (1 Michelin Star) crew for 160 people during Dutch Design Week Mise en place with Sergio Herman (1 Michelin Star) crew for 160 people during Dutch Design Week



The Hub Eindhoven

• Netherlands
• Individual and Family Services
• 1 - 100 Employee

• Volunteer

  • Sep 2014 - Nov 2015

  Raised awareness through promotions project to reach out to expats and renovated parts of building with a crew. Raised awareness through promotions project to reach out to expats and renovated parts of building with a crew.



Trattoria Mangiare

• Eindhoven Area, Netherlands

• Tournant

  • Jul 2015 - Aug 2015

  Stewarding, stock refills and taking orders from high profile guests of Eindhoven. Stewarding, stock refills and taking orders from high profile guests of Eindhoven.



UNICEF Nederland

• Netherlands
• Non-profit Organizations
• 100 - 200 Employee

• Volunteer

  • Oct 2014 - Nov 2014

  Organized creative fundraiser to help the children suffering from hunger in Africa Organized creative fundraiser to help the children suffering from hunger in Africa