Lead Consultant

• Oct 2021 - Present

Client Services - Technical Lead

• Jun 2013 - Present

Leading a team of marketing automation consultants, ensuring the implementation/integration of MAPs (primarily Eloqua and Marketo) is delivered to a high standard. For any bespoke requests, I develop solutions to problems that boost productivity for our clients. Successfully trained hundreds of consultants and clients worldwide in marketing automation technologies, ensuring they get optimal value out of their investment into the technology.Key achievements: ‌• Delivered dozens of MAP implementations & CRM integrations to happy clients world-wide ‌• Developed and delivered Eloqua training bootcamps world-wide ‌• Contributor in development of Oracle's 2017 Eloqua Implementation Specialist Exam ‌• Eloqua Certified Implementation Specialist (since 2014) ‌• Marketo Certified Expert (since 2013)Services offered include: ‌• CRM integration (Eloqua/Marketo <-> SFDC/MS CRM) ‌• Eloqua/Marketo implementation ‌• MAP migration ‌• MAP-compatible responsive Email/LP HTML development ‌• Eloqua/Marketo training ‌• MAP health check ‌• Implementation & optimisation of sales enablement functionality (e.g. lead scoring/routing)Companies I've worked with include: ‌• BAE Systems ‌• FIS Global (previously SunGard) ‌• PwC Ireland ‌• Symantec ‌• (plus many more enterprise-level organisations...)If you have any questions surrounding your marketing technology, please don’t hesitate to send me a message, as I’m sure I can help.

Business Strategist

• Mar 2011 - Jun 2013

‌• Achieved triple-digit growth of TP:Data by developing and implementing new marketing strategies which have grown customer-base, sales and traffic.‌• Increased efficiency of ordering and customer service processes by implementing automation and new CRM systems.‌• Sourced and negotiated with new suppliers to reduce costs.‌• Utilised Google Analytics to analyse customer behaviour and act on this to improve advertising effectiveness.‌• Co-ordinated sales operations and implemented conversion rate and sales targets.

Junior Programmer

• May 2010 - Feb 2011

‌• Following successful placement year and completion of university degree, I was recruited to finish development of multi-platform video game, Bang Bang Racing.‌• Main development areas were UI and tools. Programming languages used included C++, Python, Lua and also worked on Nintendo Wii & Playstation 3 development kits.‌• Successfully adhered to tight deadlines and did voluntary overtime to achieve this on occasions.‌• Wrote detailed technical documentation for new hardware/software to increase the team's development speed.

Part-time Sales Advisor

• Sep 2006 - Jul 2007

‌• Consistently hit sales and quality of service targets.‌• Responsible for developing and maintaining store's team sales targets & rewards system.‌• Confidently dealt with any complaints and provided friendly tech-support and information to customers.‌• Carried out sales/footfall analysis and relayed information to area and regional management. ‌• Consistently hit sales and quality of service targets.‌• Responsible for developing and maintaining store's team sales targets & rewards system.‌• Confidently dealt with any complaints and provided friendly tech-support and information to customers.‌• Carried out sales/footfall analysis and relayed information to area and regional management.

Qualified Part-time Junior Football Referee

• Sep 2004 - Sep 2006

• Responsible for knowing and applying the laws of football to ensure fairness and safety, whilst maintaining time-keeping skills.• Demonstrated ability to stay calm under pressure at all times. • Responsible for knowing and applying the laws of football to ensure fairness and safety, whilst maintaining time-keeping skills.• Demonstrated ability to stay calm under pressure at all times.

Temporary Part-time Data Facilitator

• Feb 2003 - Sep 2003

• Following a successful school work-placement, was hired part-time, outside of school hours.• Responsible for entry of important, confidential data into a patient record database.• General receptionist tasks, including appointment scheduling and file organisation. • Following a successful school work-placement, was hired part-time, outside of school hours.• Responsible for entry of important, confidential data into a patient record database.• General receptionist tasks, including appointment scheduling and file organisation.