Member Board of Directors

• Jun 2023 - Present

Founder Tam Glad Offsites (tamglad.com/company-offsites)

• Feb 2021 - Present

Re-imagining the corporate and team offsite through the lens of adventure and wellness by creating single and multi-day offsites exclusively in Marin County, CA. Re-imagining the corporate and team offsite through the lens of adventure and wellness by creating single and multi-day offsites exclusively in Marin County, CA.

Customer Success Consultant

• May 2023 - Jul 2023

- Supported customer success team by quickly ramping up with key customers in order to support their accounts and product implementation - Responsible for running customer calls and ensuring account health - Supported customer success team by quickly ramping up with key customers in order to support their accounts and product implementation - Responsible for running customer calls and ensuring account health

Product Manager

• Aug 2022 - Feb 2023

Lead product manager assigned to manage 2 key features on the roadmap to completion while successfully working with cross functional team for public launch - Responsible for backlog and prioritization of enhancements for key feature for both mobile and web experiences - Led feature release process and public launch for a critical roadmap feature which included detailed project management of remaining tasks and bug fixes - Created new feature request process resulting is standard processes for feature request ingestion and follow on discovery Show less

Product Manager

• Sep 2021 - Aug 2022

Lead Product Manager for marketplace infrastructure overseeing the development and execution of vision, strategy and roadmap. Partnered with stakeholders to identify opportunities for automation and enhancements to achieve company goals and strategic KPIs. - Launched product ingestion automation enhancements resulting in $120k in cost savings - Led daily standup for 2 product work tracks and 6 engineers including Asana backlog management, retrospectives, and authoring associated PRDs - Responsible for leading an ERP Netsuite implementation turnaround by overseeing team reorganization, developing roadmap/project tasking, metrics reporting, internal and external stakeholder alignment and executive communications - Implemented a new communication framework for product and engineering teams working in an asynchronous environment across multiple time zones and countries resulting in a continuous ability to work remotely across time zones and countries. - Created and documented as part of Q1 Product team goals a standardized framework of roles and responsibilities for the product and engineering teams Show less

Manager, Business Operations

• Sep 2018 - Apr 2021

Strategic projects and internal consulting supporting PayPal's organizational needs. Tasked with leading cross functional initiatives, aligning senior level executives, and implementing change across the enterprise. Strategic projects and internal consulting supporting PayPal's organizational needs. Tasked with leading cross functional initiatives, aligning senior level executives, and implementing change across the enterprise.

Customer Success + Implementation Consulting + Digital Transformation + Product Marketing

• Feb 2017 - Oct 2018

Performed the full spectrum of customer success responsibilities Led efforts to establish a customer-centric product marketing function. - 1st hire within the implementation team, built both strategy and operational processes - Co-lead creation of marketing and sales collateral/playbooks for multiple industries - Published competitive intelligence report Tremendously lucky to have worked with enterprise and startup companies in Oil & Gas, Mining, Autonomous Vehicles, Flying Cars, and Meal Kit manufacturing. Show less

Cyber Planning Officer

• Jan 2014 - Oct 2015

- Supervised Cyber Operations Center technical watch team responsible for maintaining 24/7 seamless operation and network security of cyberspace domain for the Navy’s portion of the Department of Defense networks- Planned and managed Cyber Naval exercises involving the coordination of multi-fleet simulations in the U.S. Southern and Pacific region

Operations Officer (Strategy planning and partnerships)

• Jan 2013 - Dec 2013

- Built a “start up” organization in Singapore - Partnered, Negotiated, developed, and executed complex exercises with Singapore, Philippines, Thailand, Brunei, and Indonesia

Operations Officer (Strategy and planning)

• Oct 2011 - Dec 2013

- Managed 6 warships’ training and deployment schedules totaling over 1680 personnel.- Planned and executed SE Asia’s premier Humanitarian and Civic Assistance mission for the United States as the Assistant Operations Officer Pacific Partnership 2012.- Directed a team of 15 personnel to conduct daily mission planning and tracking of 1,000 military/civilian personnel, essential equipment, and helicopters going ashore daily to remote sites.

Gunnery Officer USS PREBLE (DDG-88) (Team Lead and Manager)

• Jun 2009 - Sep 2011

- Responsible for maintaining munitions supply and logistics chain of $40 million of missiles, ordnance and ammunition - Led team of 15 personnel operating the ship vertical launch system, deck gun, crew served weapons and small arms- As qualified Navigator and Engineer, accountable for safety of over 280 military personnel and operations of $1 billion warship- As Wardroom Treasurer, managed financial accounting/records of 35 officer’s ship food bills and accounting of funds- Selected to conduct operations on the Al Basra Oil Terminal (Iraq) training Iraqi sailors/soldiers in Oil Platform Defense Show less