Experience

Nottingham City Homes

• United Kingdom
• Non-profit Organizations
• 100 - 200 Employee

• Customer Service Team Lead

  • Feb 2022 - Present

• Customer Service Advisor

  • Jun 2021 - Feb 2022



FORTY - FOUR

• Nottingham, United Kingdom

• Bar Supervisor

  • May 2017 - Dec 2017

  The main purpose of this job was to ensure that every customer receives the highest quality of services. To assist the operational running of the bar and ensure that staff were fulfilling their duties to the best of their ability. Other duties included: 1: Supervising the smooth running of the bar 2. Stock and financial control 3. Assist in training of bar staff 4. Health and Safety 5. Legislation and Company Policy 6. Personal Development The main purpose of this job was to ensure that every customer receives the highest quality of services. To assist the operational running of the bar and ensure that staff were fulfilling their duties to the best of their ability. Other duties included: 1: Supervising the smooth running of the bar 2. Stock and financial control 3. Assist in training of bar staff 4. Health and Safety 5. Legislation and Company Policy 6. Personal Development



Rub Smokehouse & Bars

• Nottingham, United Kingdom

• Waitress

  • Mar 2015 - Sep 2016

  During my time working as a waitress for Rub Smokehouse & Bar I learnt the importance of customer service. It was my responsibility to ensure that everything was coordinated well enough so that customers never needed to complain. Being a waitress was often a difficult and thankless job as well as being very rewarding. My tasks included greeting customers as they arrive, manage seating arrangements for them, take orders, deliver orders to the kitchen and serve orders. Being a waitress has helped me in terms of offering friendly and neat personality to everyone I come across whether it is at work or not. It has also helped me with my bilingual communication skills and exceptional knowledge of the food service industry.