Experience

CIRANO

• Canada
• Research Services
• 1 - 100 Employee

• Research Internship in Epidemiology

  • Jan 2021 - Present

  Research project on Covid-19 and vaccine hesitancy under the supervision of Roxane Borgès Da Silva and Dr Olivier Drouin Research project on Covid-19 and vaccine hesitancy under the supervision of Roxane Borgès Da Silva and Dr Olivier Drouin



Institut universitaire de gériatrie de Montréal (IUGM)

• Canada
• Hospitals and Health Care
• 1 - 100 Employee

• Coordonnatrice - Professionnelle de recherche

  • Oct 2019 - Present



Sun Life

• Financial Services
• 700 & Above Employee

• Customer Service Representative

  • Mar 2017 - Aug 2018

  • Assist clients with inquiries about products, services and policies in effect; • Provide a quality service in handling client files with professionalism and interpersonal skills; • Solve complex issues for long-term disabilities and address various concerns; • Ensure the confidentiality of information by working with different systems and applications concomitantly; • Manage activities in a timely and organizational manner, in order to put into practice new procedures and implement objectives. Show less



Hooper Holmes Canada Ltd.

• Montreal, Canada Area

• Medical interviewer - Long Term Care Insurance

  • Apr 2016 - Mar 2017

  • Complete medical interviews with clients for life, disability or critical illness claims; • Work in an efficient and organized manner to obtain the relevant information to be able to transmit it to the underwriting team; • Provide information and updates to partner insurance companies. • Complete medical interviews with clients for life, disability or critical illness claims; • Work in an efficient and organized manner to obtain the relevant information to be able to transmit it to the underwriting team; • Provide information and updates to partner insurance companies.



ATELKA

• Canada
• Outsourcing and Offshoring Consulting
• 200 - 300 Employee

• Customer Service and Sales Representative

  • Feb 2016 - Mar 2016

  • Respond to various customer requests such as account statement information; • Inform customers about the products offered by the company; • Work with the sales team and customers to provide services accordingly; • Deal with financial transactions such as withdrawals. • Respond to various customer requests such as account statement information; • Inform customers about the products offered by the company; • Work with the sales team and customers to provide services accordingly; • Deal with financial transactions such as withdrawals.