Contract Manager/Project Manager

• Aug 2022 - Present

Project Manager Program Management Office

• May 2021 - Jun 2022

Developed and delivered customized tools and programmatic plans to the Project Management Office (PMO) team to address program and project management challenges faced during the program execution. Led technical point of contact and facilitator for AURA’s instance of JIRA, created standard operating procedures (SOPs), and trained PMO team members. • Established a workflow for onboarding new projects and user training programs with simulation training projects that resulted in a smooth transition of the project from business development to operations that reduced the timeline from several weeks to a couple of days. • Instituted a set of SOPs while simultaneously setting up a PMO that centralized and standardized the management of projects across the company, which increased management satisfaction and resulted in approximately 50% greater on-time delivery of projects, and positive customer feedback. Show less

Program Manager, Team Lead, Systems Engineer & Analyst

• 2016 - 2020

Led an on-site project team of up to 20 people in a dynamic matrix environment. Served as liaison between teams and organizational leadership to assess performance reports, status updates, and client feedback on complex projects. Facilitated the first-ever customer cyber tabletop exercise that evaluates the integration of externally provided hardware and software into a unique proprietary system. • Performed requirements analysis that collectively saved customers $25M and reduced turnaround time, with one project delivered six months ahead of schedule. • Served as lead advisor responsible for training 50+ personnel on risk monitoring practices for the new Resiliency Operations Center, valued at over $200M. • Analyzed assessments and tailored data-driven research-based reports to counter perceived risks, influencing systems design to mitigate future troubles by integrating a fully revamped reporting process that led to 100% error-free reports. • Improved the processing and analysis speed of data collection, resulting in processed data made available for analysis 25% faster than before, and developed the following processing and analysis software for future systems. Show less

Team Lead, Cyber Range Liaison

• 2012 - 2016

Served as a liaison between multiple military centers and the National Cyber Range (NCR), responsible for managing cybersecurity risk assessment for an integrated system and critical component of the nation's cyber testing infrastructure. Led a highly technical team and facilitated briefings for 12+ programs as the assistant test director. • Delivered cyber range services to new and existing major acquisition programs, managing logistics to reduce unplanned delays and cancellations, resulting in a 99% utilization rate. • Invented Dev-Demo simulation events with real-life operators to validate VSim maturation and simulation system stability. Show less

Foreign Service Officer

• 2010 - 2011

System Engineer

• 2007 - 2010

Served as an on-floor Network Operation Center (NOC) Shift Lead for the Mission Operations Team, supporting 24/7/365 operations and tasking, including emergency response. Instructed government customers and operations staff using real-world scenarios in a parallel, simulation-based network environment and supervised software rollouts, including testing and discrepancy (D.R.) reporting and resolution processes. • Worked with the development team to design an easy-to-use and interpret graphic interface that resulted in operations team members providing clear and consistent guidance to users on network problems and being able to troubleshoot and fix networks during outages. • Assisted with implementing a concept that blended software development for training purposes, resulting in more robust software that provided live-virtual training environments. The software led to training employees in one week compared to months. Show less

Special Operations Officer

• 2001 - 2007