Adam Tan

Infrastructure Engineer at GovTech Singapore
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Contact Information
us****@****om
(386) 825-5501
Location
SG
Languages
  • English -
  • Chinese -
Skills

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Credentials

  • DevOps Foundation
    DevOpsInstitute
    Dec, 2017
    - Nov, 2024
  • ITIL Foundation Level
    PeopleCert
    Nov, 2017
    - Nov, 2024
  • Red Hat Certified System Administrator
    Red Hat
    Oct, 2012
    - Nov, 2024
  • VMware Certified Professional 5 - Data Center Virtualization
    VMware
    Jun, 2013
    - Nov, 2024
  • Cisco Certified Network Associate
    Cisco
    Feb, 2008
    - Nov, 2024

Experience

  • GovTech Singapore
    • Singapore
    • IT Services and IT Consulting
    • 700 & Above Employee
    • Infrastructure Engineer
      • Jun 2017 - Present

      Ensure smooth operation of Government ICT services Manage vendors to maintain operability of systems Perform system enhancements to improve operations and user experience Ensure all systems are kept up to date with the latest security updates Involved in change management process as change approver and CAB member Communicate with Government Agencies to ensure that Government-wide IT initiatives are implemented properly Work with different teams to maintain system uptime, performance, and enhancements Follow Government procurement policies to ensure proper process is adhered to when purchasing assets for Government Keep track of existing contracts to ensure maintenance and support contracts do not lapse Ensure that vendors keep documentation up to date with any system changes Involved with the following projects/enhancements: *Redacted, contact for more information*

  • IP Mirror Pte Ltd
    • Singapore
    • Technology, Information and Internet
    • 1 - 100 Employee
    • Manager, Network Operations
      • Jul 2013 - May 2017

      Main lead to co-ordinate and manage the organization’s IT infrastructure Train and develop junior IT staff Partner business units such as Operations and Software Development to ensure the smooth operation of all systems Mitigate malicious attacks by implementing and managing security hardening measures Required to be on stand-by outside of office hours, to resolve urgent system complications Attend weekly meetings with senior management to outline IT issues and undertakings Provisioning new servers based on business requirements Manage vendors during system failures to ensure fast recovery Formulate and implement effective IT DR measures Perform daily monitoring and management of Windows, VMWare, Linux servers, F5 load balancers, Cisco and Fortigate firewalls, Dell and EMC SANs, Dell network switches, IP phones Manage heterogeneous virtualization environments such as Red Hat Enterprise Virtualization, VMWare vSphere, Red Hat Virtual Machine Manager, and Cloud platforms such as AWS and Softlayer. Maintain smooth operation of software such as Zimbra, Kayako, MySQL, JBoss, Autocount, Apache, DNS Administration of: Network, Infrastructure, Storage, Voice, Virtualization, Wireless, Systems Automation, Security, Database, Group Policy, User management, User Device management, Device Procurement, Patches and Updates, Vendor Management

  • Panasonic Semiconductor Asia
    • System Administrator
      • Jun 2009 - Jul 2013

       Team lead of Infrastructure team, overseeing 5 team members  Perform daily monitoring and management of Windows, VMWare, Linux, Solaris and AS/400 servers  Operating System security hardening  Perform first and second level troubleshooting of system issues  Perform regular and ad hoc performance review and tuning  Lead and participate in the planning, management and implementation of infrastructure projects  Manage Active Directory, Email and various other types of user accounts  Handle, manage and verify System Change requests as well as user ID requests  Install, setup and configure servers including operating systems and applications  Manage software licenses to ensure non-infringement of copyrights  Supervise and plan team member activities, as well as plan team members working schedules  Write scripts to automate system management  Conceptualize processes and procedures to standardize daily operations to be more efficient  Write documentation for easier sharing of knowledge  Conduct constant internal R&D to discover previously unknown potential benefits of current and future technology  Liaise with vendors to find solutions for problems or requirements

  • PMG Asia Pacific Pte Ltd
    • Singapore
    • Advertising Services
    • 100 - 200 Employee
    • Systems Engineer
      • Sep 2007 - Apr 2009

       Provide support to all employees on computer and IT matters  Monitor and maintain corporate Active Directory  Perform daily monitoring and management of Windows and Linux servers  Monitor, maintain and troubleshoot Microsoft Exchange and other servers  Manage allocation and configuration of IP phones  Liaise with external vendors on hardware and software requisition  Monitor, support, troubleshoot and maintain company network and server infrastructure  Set up of servers for company services as and when necessary  Write documentation and guides for IT processes and staff self-help  Provide IT solutions to ensure employees can satisfy client requirements  Creation and management of accounts for corporate ERP system  Ensure network security complies with pre-established company standards

Education

  • Oxford Brookes University
    Bachelor of Science (BSc), Computing and Information Systems
    2008 - 2011

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