Adam Stokes
Tier 2 Tech Support Engineer at Brightside Inc.- Claim this Profile
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Bio
Experience
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Brightside Inc.
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United States
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Information Technology & Services
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1 - 100 Employee
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Tier 2 Tech Support Engineer
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Apr 2015 - Present
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WEGENER
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United States
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Telecommunications
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1 - 100 Employee
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Customer Support
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May 2006 - Apr 2015
Technical Support, Customer Care
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Firmware Programming
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Mar 2000 - May 2006
Maintaining logs of all issued serial numbers, using various programming equipment as required for specific programmable and / or erasable parts and maintaining a database of stored parts from recovered assemblies
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Final Test Bench
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Mar 2000 - May 2006
Performing final test and checkout of all newly built and serviced equipment before packaging. Requires review of customer-specific configurations and software version verification.
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Warehouse
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Jun 1997 - Mar 2000
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Heavy Equipment Operator and Labor
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May 1994 - May 1997
Operated 2 heavy logging style cranes, one mobile and one stationary; operated 2 front-end loaders, one fork, one bucket; operated a liquid oxygen / propane cutting torch to reduce heavy iron to short sections for smelting, assisted customers with unloading scrap material Operated 2 heavy logging style cranes, one mobile and one stationary; operated 2 front-end loaders, one fork, one bucket; operated a liquid oxygen / propane cutting torch to reduce heavy iron to short sections for smelting, assisted customers with unloading scrap material
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Education
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Cleveland Institute of Electronics
Electronics Technician, CompTIA A+