Adam Stokes

Tier 2 Tech Support Engineer at Brightside Inc.
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Contact Information
us****@****om
(386) 825-5501
Location
Atlanta Metropolitan Area, US

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Experience

    • United States
    • Information Technology & Services
    • 1 - 100 Employee
    • Tier 2 Tech Support Engineer
      • Apr 2015 - Present

    • United States
    • Telecommunications
    • 1 - 100 Employee
    • Customer Support
      • May 2006 - Apr 2015

      Technical Support, Customer Care

    • Firmware Programming
      • Mar 2000 - May 2006

      Maintaining logs of all issued serial numbers, using various programming equipment as required for specific programmable and / or erasable parts and maintaining a database of stored parts from recovered assemblies

    • Final Test Bench
      • Mar 2000 - May 2006

      Performing final test and checkout of all newly built and serviced equipment before packaging. Requires review of customer-specific configurations and software version verification.

    • Warehouse
      • Jun 1997 - Mar 2000

    • Heavy Equipment Operator and Labor
      • May 1994 - May 1997

      Operated 2 heavy logging style cranes, one mobile and one stationary; operated 2 front-end loaders, one fork, one bucket; operated a liquid oxygen / propane cutting torch to reduce heavy iron to short sections for smelting, assisted customers with unloading scrap material Operated 2 heavy logging style cranes, one mobile and one stationary; operated 2 front-end loaders, one fork, one bucket; operated a liquid oxygen / propane cutting torch to reduce heavy iron to short sections for smelting, assisted customers with unloading scrap material

Education

  • Cleveland Institute of Electronics
    Electronics Technician, CompTIA A+
    2007 - 2009

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