Adam Srirak

Technical Support Supervisor at Cliftons
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Contact Information
us****@****om
(386) 825-5501
Location
Brisbane, Queensland, Australia, AU
Languages
  • English -
  • Thai -

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Bio

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Credentials

  • Computer Information and Sciences
    Whitireia Community Polytechnic
    Feb, 2015
    - Nov, 2024

Experience

  • Cliftons
    • Australia
    • Events Services
    • 100 - 200 Employee
    • Technical Support Supervisor
      • Sep 2019 - Present

      Monitoring company systems and making sure they are functioning properly.Provide technical training to co-workers and new staff.Completed all job reports for clients room specifications.Engaged end users and answered questions via email, phone, website live chat and in forums. Assessed system hardware and software and suggested modifications to reduce lag time and improve overall speed. Removed and replaced malfunctioning components to correct hardware problems.

    • Technician
      • Jan 2019 - Aug 2019

      Completed all job reports for clients room specificationsEngaged end users and answered questions via email, phone, website live chat and in forums. Assessed system hardware and software and suggested modifications to reduce lag time and improve overall speed. Removed and replaced malfunctioning components to correct hardware problems

  • Repco
    • Australia
    • Retail
    • 700 & Above Employee
    • Customer Service Representative
      • Aug 2017 - Dec 2018

      Communicated accurate information about promotions, customer programs and products, providing exceptional customer service and driving retention.Offered each customer top-notch, personal service and polite support to boost sales and customer satisfaction.Organised store merchandise racks and displays to promote and maintain visually appealing environments.

  • Thai On The Hill
    • Australia
    • Hospitality
    • Waiter
      • Jan 2017 - Jul 2017

  • BurgerFuel
    • New Zealand
    • Food and Beverage Services
    • 100 - 200 Employee
    • Waiter
      • May 2016 - Dec 2016

  • Thai Country House
    • Waiter
      • Feb 2013 - Jan 2016

Education

  • Auckland University of Technology
    Bachelor’s Degree, Computer and Information Sciences, General
    2016 - 2016
  • Whitireia Community Polytechnic
    Certificate V in Computer Sciences, Information Technology
    2015 - 2015
  • Kapiti College
    NCEA Level 3
    2011 - 2015

Community

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