Adam Smithwick

Service Technician at PWM Electronic Price Signs
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Contact Information
us****@****om
(386) 825-5501
Location
Pinehurst, Texas, United States, US

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Bio

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Credentials

  • Microsoft Certified: Azure Fundamentals
    Microsoft
    Sep, 2023
    - Oct, 2024
  • Certified Personal Trainer (NASM-CPT)
    National Academy of Sports Medicine (NASM)
  • CompTIA IT Fundamentals+
    CompTIA

Experience

  • PWM Electronic Price Signs
    • United States
    • Appliances, Electrical, and Electronics Manufacturing
    • 1 - 100 Employee
    • Service Technician
      • Sep 2023 - Present

      -Autonomously support deployment and maintenance of PWM proprietary fuel sign technology. -Set up and maintain VPN & cloud connection between PWM servers & fuel signs. -Assist end users nationally and internationally in troubleshooting various software & hardware issues. -Collaborate with major corporations including 7 - Eleven and Chevron when new stations are created. -Autonomously support deployment and maintenance of PWM proprietary fuel sign technology. -Set up and maintain VPN & cloud connection between PWM servers & fuel signs. -Assist end users nationally and internationally in troubleshooting various software & hardware issues. -Collaborate with major corporations including 7 - Eleven and Chevron when new stations are created.

  • Wizard Sleeve Touring, LLC
    • United States
    • 1 - 100 Employee
    • Tour Manager, Co-Owner, & Bassist
      • Apr 2016 - Oct 2023

      - Prepare and oversee execution of show contracts, for 100+ shows annually. - Coordinate the travel itinerary, scheduling, and lodging for national band touring. - Maintain relationships with 120+ vendors and promoters simultaneously. - Manage and develop daily content for all social media channels. - Develop and execute marketing plans for artist single release plans and tours. - Coordinated a fifty-station large-scaled radio tour in 2018. - Increased fan engagement trifold by managing a fan club I developed in 2018. - Increased social media presence and following by 400% between 2016- 2020 to obtain 44,000 followers engaged with the band Radio Romance. - Signed with Big Machine Records in 2018. Show less

  • St. Joseph Health
    • United States
    • Hospitals and Health Care
    • 700 & Above Employee
    • IT Analyst
      • Oct 2015 - Mar 2016

      - Autonomously supported Salesforce deployment for 30,000+ end users.- Enacted changes within Salesforce deployment to improve customer experience.- Performed quality assurance testing to ensure functionality and efficacy in Salesforce.- Managed applications internal to the Salesforce deployment (i.e; Box, TaskRay, ClickTools, Marketing Cloud, and the Service Cloud).- In depth exposure to coding in the Apex language.

    • IT Technician II
      • Oct 2014 - Oct 2015

      - Promoted from IT Technician I to IT Technician II in May, 2015. Promoted to ITAnalyst in October, 2015.- Liaison between AskIT and all hospital administrators in Southern California.- Tracked, monitored, and resolved IT support needs for 30,000 end users.- Managed Access Management and trained subordinates in Access- Management when pertaining to hospital applications (i.e; ActiveDirectory, Meditech, Chartmaxx, and Touchworks).- Singlehandedly created more time efficient procedures for provisioning access to employee software which my company still utilizes today.- Experience and skills managing a high volume of customer support calls in high stakes situations. Show less

  • Texas Tech University
    • United States
    • Higher Education
    • 700 & Above Employee
    • Graduate Teaching Assistant
      • Aug 2012 - May 2013

      Facilitated discussion sections for undergraduate courses for the department. Prepared and delivered biweekly lectures, provided counseling and academic assistance to under-graduate students, and evaluated student progress. Facilitated discussion sections for undergraduate courses for the department. Prepared and delivered biweekly lectures, provided counseling and academic assistance to under-graduate students, and evaluated student progress.

Education

  • Texas Tech University
    Master's, American History
    2012 - 2014
  • Midwestern State University
    Bachelor of Arts - BA, History
    2009 - 2012

Community

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