Experience

Walkerton Clean Water Centre

• Canada
• Environmental Services
• 1 - 100 Employee

• Manager of Finance & Administration

  • Dec 2021 - Present



Wightman

• Canada
• Telecommunications
• 1 - 100 Employee

• Controller

  • Jul 2017 - Feb 2022



Gateway Casinos and Entertainment Limited

• Canada
• Gambling Facilities and Casinos
• 700 & Above Employee

• Operations Manager

  • May 2017 - Jul 2017

  Beginning a new journey in gaming with Gateway Casinos Hanover Beginning a new journey in gaming with Gateway Casinos Hanover



OLG

• Canada
• Entertainment Providers
• 700 & Above Employee

• Operations Manager

  • May 2009 - May 2017

  Responsible for operations and business continuityPeople ManagementManagement & Development of supervisory staffBudget development & managementCareer management & employee discipline Site analysis & trendingKeen attention to detail to department specific policies & procedures and overall internal control measuresProject planning, deliverance & managementProduct purchasingProgressive responsibilities and managerial tasks

• Slot Shift Manager

  • Jun 2007 - May 2009

  Management & development of multiple departmentsKnowledge and keen attention to detail with regards to policies & procedures and internal control measuresStrict budget managementMulti-tasking of numerous duties to ensure completionDevelopment of new skills to better service the OLGCareer management and discipline of employees where necessarySolid customer service to all employees and patronsEditing of training and interview processesSlot floor analysis and trendingContributing to positive employee relationsProgressive responsibilities and management tasks Show less

• Slot Supervisor

  • Oct 2006 - May 2009

  Management and development of multiple departmentsKnowledge and attention to detail with regards to policies & procedures and internal control measuresStrict budget managementMulti-tasking of numerous tasks to ensure completionDevelopment of new skills to better service the siteCareer management and discipline of employees where necessaryEditing of training and interview processesSolid customer service to all employees and patrons

• Slot Attendant

  • Jun 2006 - Oct 2006

  Efficient and effective customer servicePaid out and balanced large sums of cashRequired paperwork and attention to detailFollowed all procedures as necessaryEnsuring prompt and efficient service to patrons



Sitel Group

• Outsourcing and Offshoring Consulting
• 700 & Above Employee

• Service Representative

  • Mar 2005 - Sep 2005

  Efficiently dealt with customer concerns regarding personal accounts Effective problem solving and ability to find answers expediently to satisfy customer complaints and inquiries Efficiently dealt with customer concerns regarding personal accounts Effective problem solving and ability to find answers expediently to satisfy customer complaints and inquiries



Casino Niagara

• Casino Banker

  • Jun 2004 - Dec 2004

  Managed large sums of cash and equivalents Managed banks efficiently Able to follow all internal controls and procedures in place November 2003 - Ticket Manager, Toronto Lynx Soccer Club March 2004 Toronto, ON (Internship) - Managed database efficiently for ticket sales Developed student discount program to increase sales Handled orders and cash for ticket department Managed large sums of cash and equivalents Managed banks efficiently Able to follow all internal controls and procedures in place November 2003 - Ticket Manager, Toronto Lynx Soccer Club March 2004 Toronto, ON (Internship) - Managed database efficiently for ticket sales Developed student discount program to increase sales Handled orders and cash for ticket department



Listowel Technology Inc

• Machine Operator

  • May 2001 - Aug 2003

  - Calculated all Glovia paperwork efficiently and effectively Produced and maintained injection moulding machines - Calculated all Glovia paperwork efficiently and effectively Produced and maintained injection moulding machines



World Indoor Lacrosse Championships

• Assistant Media Director

  • 2003 - 2003

  Worked with the media director to ensure all requests were filled promptly Worked with the media director to ensure all requests were filled promptly



Ball Park Concession

• Operator

  • Apr 1999 - Apr 2000

  - Developed an efficient small concession business. Managed all resources for efficient operation, including: Time, personnel, money, and clientele. - Developed an efficient small concession business. Managed all resources for efficient operation, including: Time, personnel, money, and clientele.



Town Of Minto, Palmerston Arena

• Operator

  • Oct 1998 - Apr 2000

  Operated the Concession Stand Operated the Concession Stand