Experience

Columbia College

• United States
• Higher Education
• 700 & Above Employee

• Nursing Student

  • Jan 2017 - Present

• Student

  • Jun 2014 - Jan 2017



US Navy

• United States
• Armed Forces
• 700 & Above Employee

• Information Systems Technician Instructor

  • 2009 - 2013

  • Provided leadership of 26 personnel ensuring a significant 30% increase in staff retention and 25% increase in promotions. • Consulted with Navy Cyber Forces Command to develop procedures and policies for implementing new reporting systems to improve readiness of shore based telecommunications stations worldwide.• Executed 814 individual updates documenting training readiness into the Navy's complex reporting system resulting in accurate snapshots of readiness to upper level commanders across the U.S. Navy fleet.• Communicated effectively with diverse populations; efficiently managed diverse classroom environments while personally instructing 205 students of Microsoft and CompTIA courses resulting in 90% passing ratio.• Recognized as a hands-on leader certifying 670 students in CPR and conducting podium training to over 853 students focusing on staff personnel development, mission readiness, and information assurance.• Initiated an unorthodox supply mechanism and obtained 28 laptops and 4 projectors for use in a mobile classroom thus increasing instructional capabilities by 200% at zero cost to the training program with $0 budget.• Guided the command's Mentorship Training Team improving employee development and sought out by peers and subordinates for his superior judgment; acclaimed as a role model who builds unity.• Complied with Chief of Naval Operations directives to ensure newly acquired personnel have needed information and facilitated the transition of 436 newly reporting personnel for smooth indoctrination and orientation.• Highly skilled with Windows 7, Windows Vista, Windows Server 2003, Windows XP, Windows 2000 Server, Windows 2000, Windows NT 4.0 Server Windows NT 4.0, and OS X Operating Systems.

• Information Systems Technition Advanced Network Analysist

  • 2005 - 2013

  Managed network operating systems (i.e. Windows XP, 2000 NT, UNIX, and Novell Netware) utilizing infrastructure (i.e. cabling, throughput, connectivity, I/O devices, and topologies). Possesses thorough knowledge of current technology and trends. Implemented a variety of connectivity solutions including but not limited to RAS, T1/T3, ISDN, ATM, X.25. Implemented a variety of protocols, services, and standards such as TCP/IP, IPX/SPX, NetBEUI stacks, Internet (http, ftp, telnet, smtp), and X.400/500.Designed hardware and software to work in concert taking into consideration compatibility, environmental constraints, growth potential, life cycle management, cost/performance analysis, and user feedback. Performed hardware and software installation and testing. Performs management and maintenance functions including inventory control of computer assets, software and configuration management, user training, and help desk management.

• Information Systems Technitian LAN Administrator

  • 2007 - 2009

  • Solely responsible of all Local Area Network System Administrations for 2 Windows Server 2003 Active Directory networks in a command of over 300 personnel.• Supervised a team of 5 computer hardware and software technicians for over 120 workstations on separate unclassified and classified networks ensuring no loss or compromise of sensitive information.• Managed a comprehensive maintenance and materials program to ensure maximum network, server, and workstation functionality; limited downtime of systems to a minimum. • Redesigned network and computer operations for Navy Chaplin's Marriage Enrichment Retreats resulting in 25% increased cost effectiveness; registered 209 families utilizing a budget of only $37,000.• Created and managed a public folder system resulting in streamlined record keeping reducing marriage enrichment retreat application processing time by 45% for over 35,000 customers' families.• Coordinated training assignments and demonstrations of 7 personnel for guidance of vital information and communication systems during deployments with 0 unscheduled interruptions.• Initiated a sponsorship team for referring personnel returning from combat zones; personally sponsored 6 returning veterans suffering from Post Traumatic Stress Disorder to appropriate treatment.

• U.S. Coalittion Forces Electronic Warfare Officer

  • 2006 - 2007

  • Provided training to 4 army battalion leaders, 5 senior non-commissioned officers, and over 582 enlisted soldiers and airmen on technology designed to establish and maintain effective unit readiness against roadside bombs.• Communicated effectively in a diverse environment with U.S. Army and Air Force leadership and operators on the effective use of Navy non-kinetic weapon systems instrumental in saving the lives of Coalition forces.• Safeguarded and installed software and firmware update checks on 201 pieces of radio and computer equipment protecting personnel from detonation of enemy radio controlled explosive devices with 0 personnel casualties.• Tracked accountability, installation, maintenance, and containment of 35 radio and computer systems valued at more than $6 million, to ensure life saving systems were 100% mission capable.• Significantly increased trainee proficiency in electronic warfare operations and use to improve combat readiness, and further reduce detonations from enemy radio controlled improvised explosive devices.

• Information Systems Technician LAN Tech Team Leader

  • 2002 - 2006

  • Led 9 computer technicians providing software and hardware support for 2 Wide Area Networks, 2 Metropolitan Area Networks, and 3 Local Area Networks serving 3,500 customers across Europe.• Directly supervised 5 handpicked technicians in the expedited installation of 22 classified and unclassified high speed network connection points with appropriate hardware for a next generation Command Center.• Directed a team of 3 personnel in merging of 1100 computers to provide new authentication requirements and replicate Security Group Policy Object updates to every customer; achieving 100% Information Assurance rating.• Implemented the latest standards of computer functionality by reconfiguring baselines and removing all unauthorized file allocations and partitions for over 500 workstations resulting in an 80% reduction in discrepancies from previous government inspections.• Coordinated the efforts of a 7 person team in completing over 2000 Customer Service Requests with an average time to resolution less than 2 hours; maintaining a completion rate of 100% of non-catastrophic hardware losses.• Planned and evaluated network contingencies for server downtime cause by Hurricane Katrina; successfully synchronize public folders, files, and private e-mails from offsite locations restoring military operations in less than 12 hours.• Successfully fashioned and assumed the responsibilities of Microsoft Windows XP clone custodian managing 22 unique system clones in a diverse multi-platform Server 2003 Active Directory environment. • Detailed a much needed database to track the issue and receipt of 35 laptop computers and associated equipment for over 300 personnel going on travel with various schedules which left no customer in need of computer assets.• Initiated and coached an intensive study group during the course of instruction of Advanced Network Analysis School resulting in 100% passing rate rather than the usual 20% dropout rate.

• Information Systems Technition Administrator

  • 2002 - 2005

  Provided basic and in-depth levels of instruction in Local Area Networks (LAN) and Metropolitan Area Networks (MAN), with focus on system administration. Prepared technical personnel to administer commercial network operating systems within the functional areas of configuration, system, and performance management.Managed/maintained internal site networks to include but not limited to MS Exchange, NetWare, Novell, UNIX, and Windows NT. Conduct first level network software and hardware corrective actions.

• Information Systems Technition

  • 1999 - 2002

  Operated and maintained the Navy's global satellite telecommunications systems, mainframe computers, local and wide area networks, and micro-computer systems used in the fleet. Provided administrative support in operation of automated equipment that kept records of personnel training, disbursement, health, assignments and promotions within the Navy; ensured the all-important communications link between units at sea and stations ashore.The duties performed by U.S. Navy IT's include:-Designing, installing, operating and maintaining state-of-the-art information systems technology including local and wide area networks, mainframe, mini and microcomputer systems and associated peripheral devices;-Writing programs to handle the collection, manipulation and distribution of data for a wide variety of applications and requirements;-Performing the functions of a computer system analyst;-Operating and coordinating telecommunications systems including automated networks and the full spectrum of data links and circuits;-Transmitting, receiving, operating, monitoring, controlling and processing all forms of telecommunications through various transmission media including global networks;-Applying diagnostic, corrective and recovery techniques to all facets of the integrated information systems;-Maintaining all necessary logs, files and publications at the communications center;-Providing telecommunications and computer-related training and assistance to a wide variety of personnel.

• Radioman

  • 1995 - 1999

  Built and maintained reliable radio telecommunication circuits and processed various message traffic to U.S. Naval, Joint and Coalition operating forces worldwide in order perform real-world operations and exercises.Responsible for maintaining the U.S. Navy's communications systems onboard ships, aircraft and at shore facilities by utilizing various frequencies in the ELF, VLF, LF, MF, HF, VHF, UHF, SHF and EHF spectrums. The type of circuits maintained included voice and data circuits between the ships of a battle group and allied units. Duties also included message systems for generalized broadcasts and unit specific messages that were handled based on message priority and handling procedures; responsible for the proper handling and destruction of classified material.Also responsible for periodic maintenance of the communications equipment, to include transmitters, receivers and antennas.

• Undesignated Seaman

  • 1993 - 1995

  Supervised and worked for U.S. Navy ship maintenance duties in all activities relating to marlinspike, deck, boat seamanship, painting, upkeep of ship's external structure, rigging, deck equipment, and boats; also operated and maintained equipment used in loading and unloading cargo, ammunition, fuel, and general stores.The duties performed by Seamen include:-Serving as helmsmen and lookouts;-Repairing, maintaining and stowing equipment in preparation for underway operations;-Working in non-engineering divisions of the ship or station;-Standing security watches while in port and under way;-Operating sound-powered telephone systems;-Doing temporary duty for 90-120 days with food services divisions or compartment cleaning;-Serving as a member of damage control, emergency and security alert teams;-Participating in naval ceremonies;-Taking part in underway replenishment (transferring supplies from ship to ship at sea);-Working with qualified personnel to gain job training and experience.