Experience

Exponential-e

• United Kingdom
• Telecommunications
• 400 - 500 Employee

• Account Director

  • Apr 2023 - Present

  London, England, United Kingdom

• Senior Account Manager

  • Feb 2016 - Apr 2023

  London, United Kingdom - Continuous success in developing relationships with existing clients and won an RFP for one of the UKs top legal firms in 2018 - Won one of the company's largest deals in 2019, deploying brand new portfolio technology (HCI) - Due to unique technical understanding and professional ability, moved into a Key Account Management role looking after the company's largest client. - Award winner at Salesperson of the Year 2019



Wanstor

• Technical Account Manager

  • Jan 2012 - Feb 2016

  - Consistent over achieving against annual target, this year already at 137% - Secured the company's largest Private Cloud contract worth in excess of £400,000 per annum. - Designed and secured managed MPLS WAN service for a leading global education organization. - In 1st year closed a Data Centre Hosting and UK wide connectivity solution for one of the UK’s leading disabled charities, supporting 350 sites - Expert in developing business relationships, 96% client retention… Show more - Consistent over achieving against annual target, this year already at 137% - Secured the company's largest Private Cloud contract worth in excess of £400,000 per annum. - Designed and secured managed MPLS WAN service for a leading global education organization. - In 1st year closed a Data Centre Hosting and UK wide connectivity solution for one of the UK’s leading disabled charities, supporting 350 sites - Expert in developing business relationships, 96% client retention ratio over duration of role. - Developed a 3 year roadmap for one of the three main Government parties, closing a number of key projects - Managing client IT strategy and budget plans (incorporating both CAPEX and OPEX investment) for large scale clients with revenues in excess of £100m - Responsible for end to end processes in a procurement and project management capacity (structured cabling, IP telephony, IT infrastructure and EPOS systems), for major client developments such as new offices, luxury hotels and large scale restaurants in central London - Lead on internal sales training giving presentations to internal team members, educating on new technologies such as connectivity solutions, VPLS, IPVPN and Etherway and discussing their implementation, demonstrating the profitability and advantages - Sales presentations to clients at board level on Hosting, WAN and MS SharePoint solutions - Contract Drafting/Negotiation for all accounts - response/management of Tender processes for existing clients and new business opportunities (RFI/RFP) - Ability to navigate negotiation process at CXO and stakeholder levels - Developing pricing strategies with partners such as BT, VMware and Microsoft. Show less



eDreams ODIGEO

• Spain
• Technology, Information and Internet
• 700 & Above Employee

• Senior Network and Infrastructure Engineer

  • Oct 2010 - Jan 2012

  London, Hammersmith - Reduced company corporate travel costs by around 75% through the design, procurement and implementation of a pan-European video conferencing solution - Worked alongside the Head of IT and reporting directly to the Global CTO, to design, implement and support the IT systems and infrastructure integration during the merger with E-dreams and GoVoyages, which resulted in the world’s largest online travel company in the flight sector and the largest publicly traded European e-commerce company… Show more - Reduced company corporate travel costs by around 75% through the design, procurement and implementation of a pan-European video conferencing solution - Worked alongside the Head of IT and reporting directly to the Global CTO, to design, implement and support the IT systems and infrastructure integration during the merger with E-dreams and GoVoyages, which resulted in the world’s largest online travel company in the flight sector and the largest publicly traded European e-commerce company by profitability - Negotiated contracts and pricing with 3rd party IT suppliers for both UK and European offices - Involved in all European IT development and network infrastructure projects such as Server Virtualization and European Disaster Recovery enabling the company to operate with no impact to revenues during a disaster. - Configuration and support of an enterprise grade pan-European IT estate through problem solving, diagnosis and 3rd party liaison Show less



Wavenet Education

• United Kingdom
• IT Services and IT Consulting
• 1 - 100 Employee

• Technical Presales following IT Support Engineer

  • 2003 - 2010

  - Promoted to technical pre-sales due to excellent relationship building skills and product awareness - Specification and presentation of new technologies for schools to Local Authority decision makers - Collaborated on the design of a video content solution for schools – secured partnerships/support of various suppliers, coordinated development teams and then sold the end solution into a number of educational institutions - Created and promoted a ‘Schools IT Audit Service’ to internal… Show more - Promoted to technical pre-sales due to excellent relationship building skills and product awareness - Specification and presentation of new technologies for schools to Local Authority decision makers - Collaborated on the design of a video content solution for schools – secured partnerships/support of various suppliers, coordinated development teams and then sold the end solution into a number of educational institutions - Created and promoted a ‘Schools IT Audit Service’ to internal management and then successfully sold and personally implemented the service in a number of schools inside and outside of London - 1st and 2nd line support of WAN/LAN infrastructure, broadband solutions and Managed Services - Implementation and support of Data Centre environments using HP Server and SAN technology - Day to day support of MS Windows Servers physical and virtual through VMware (all versions including Active Directory and MS Exchange management) and MS Windows operating systems, internally and for a variety of schools throughout the 33 London Local Authorities - Hands on experience and support of HP, Cisco, Juniper, Extreme Networks, Ruckus and Meraki Network and Wi-Fi solutions – with a thorough knowledge of the TCP/IP suite Show less