CID Technician

• Mar 2021 - Present

TWI (Training Within Industry) Certified Manage and conduct all new hire training for SDS, Ergonomics, Covid Policy, and various other specific company policies Audit, improve, update, and/or create new processes for manufacturing, shipping, and receiving department Investigation, reporting, and resolution of non-conforming materials Data upkeep and improvement5S training and improvement SDS processes and standards managementCustomer service supportProduct testingUL Certification process and standards managementSafety Committee MemberCPR, AED, and First Aid for Adults Certified

Assembly Specialist

• Nov 2019 - Mar 2021

Building of Complex Lighting FixturesNew Hire Build TrainingSafety Committee MemberNew Process Development

Fragrance Sales and Distribution

• Aug 2018 - Mar 2019

Wholesale Account Manager

• Feb 2016 - Mar 2019

Managed, trained, and provided support for both both domestic and international wholesale clients. Worked with several types of retail accounts including independently owned brick-and-mortar stores, large national chain stores, online-only stores, and “drop-ship” accounts. Represented Blackbird at industry trade shows; NY NOW/ Agenda/ Liberty Researched and converted new wholesale accounts Processed wholesale orders from start to finish, including handling payments Developed and managed large custom projects Visited China to meet with distributor and gain expertise in the Chinese retail market Maintained customer database Insured wholesale order quality Completed IATA Shipping Hazmat by Air Certification

Inventory Manager

• May 2014 - Feb 2016

Created processes and improved company metrics in inventory, shipping, and receiving during huge growth period Assisted in hiring, promotion, and development of 4 Department Leads; team of 4-8 stock team members Planned and executed 3rd party physical inventories Developed Loss Prevention systems, awareness, and training to reduce loss Improved the quality and efficiency of receiving processes Led new system of efficiency and problem solving techniques Managed Company’s Home Office move to NYC Managed all facilities, projects, and supply ordering for Seattle Store/Web Developed and implemented Web fraud/ charge back processes significantly reducing loss online Developed and implemented new cash handling processes for store

Shipping, Receiving,Operations

• Dec 2013 - May 2014

All back of house operations including shipping, receiving, cycle counts, and transfers Facilities Maintenance including fixture repair, painting, lighting, cleaning, store issues Supply Ordering Loss prevention All back of house operations including shipping, receiving, cycle counts, and transfers Facilities Maintenance including fixture repair, painting, lighting, cleaning, store issues Supply Ordering Loss prevention

Assistant Manager- Shipping and Receiving

• Jun 2005 - Dec 2007

Managed 3 stockrooms, inventory control, hiring, training, development, loss prevention, supply ordering, direct supervisor of 15 employees and 1 assistant for $10 million store stockroom Participated in multiple company resets and store remodels Received several personal and team employee of the month awards Assisted on sales floor as Floor Leader/Manager on duty/store operations Managed 3 stockrooms, inventory control, hiring, training, development, loss prevention, supply ordering, direct supervisor of 15 employees and 1 assistant for $10 million store stockroom Participated in multiple company resets and store remodels Received several personal and team employee of the month awards Assisted on sales floor as Floor Leader/Manager on duty/store operations

Shipping and Receiving Manager

• Jul 2000 - Jun 2005

All aspects of operations and organization of stockroom, shipping, receiving, inventory control, supervisor of store team Associate Manager Home Furnishings -floor supervisor/customer service/store operations, team development, merchandising Store growth from $6 to $10 million store Stockroom Operations Advisor for west coast: training, operations, and development of stockroom teams Participated in 3 store openings, receiving all merchandise, setting up stockroom, team training and development

Sales Associate/ Back of House

• Dec 1998 - Jun 1999

Sales associate-customer service/sales Key holder-floor supervisor/team leader Worked all 3 stores Eddie Bauer, AKA (Formal Wear), and Home Stores. Participated in floor sets, shipping, and receiving Sales associate-customer service/sales Key holder-floor supervisor/team leader Worked all 3 stores Eddie Bauer, AKA (Formal Wear), and Home Stores. Participated in floor sets, shipping, and receiving