Experience

Northwestern University

• United States
• Higher Education
• 700 & Above Employee

• Technical Support Specialist

  • Apr 2022 - Present

• Temporary Technical Support Specialist

  • Jan 2022 - Apr 2022



PartsTrader LLC

• United States
• Software Development
• 1 - 100 Employee

• Customer Care Representative

  • Jun 2021 - Jan 2022



Columbia College Chicago

• United States
• Higher Education
• 700 & Above Employee

• IT Media Services Tech Assistant

  • Mar 2017 - May 2020

  Under the direction of the Media Services Coordinator this part-time student position will assist with day-to-day operations of IT Media Services. This includes taking and trouble shooting calls from faculty, staff, and students on the Media Services emergency line regarding problems or issues in IT Media Services Smart Rooms and Lecture Halls. The AV Assistant also assists in set up and monitoring events in Media Services spaces. And this position assists the Media Services staff on maintenance in the IT Media Services office and various classrooms and spaces across campus. Show less



GameStop

• United States
• Retail
• 700 & Above Employee

• Game Advisor

  • Mar 2015 - Mar 2017

  A GameStop game advisor provides exceptional and efficient customer services to patrons throughout the store. Customers look to GameStop game advisors for information on the electronic gaming industry, including popular titles and consoles. A game advisor needs to possess a passion for video games from every genre. A GameStop game advisor provides exceptional and efficient customer services to patrons throughout the store. Customers look to GameStop game advisors for information on the electronic gaming industry, including popular titles and consoles. A game advisor needs to possess a passion for video games from every genre.