Senior Sales Manager, Expedia TAAP UK

• Mar 2022 - Present

Sales Manager - Ground Transportation

• Nov 2020 - Feb 2022

Regional Sales Manager - UK & Ireland - Caesars Entertainment

• Aug 2018 - Mar 2021

As regional sales manager for Caesars Entertainment I was the main point of contact for all travel trade enquiries in the UK. The role included:Training Travel Agents & Tour operator reservations staff on the Caesars Entertainment Product Providing regular updates to the Caesars Entertainment HQ in Las VegasWorking with Product Managers to ensure that Caesars Entertainment product was featured in their Las Vegas programmes.

Membership & Social Media Manager (Voluntary)

• Aug 2020 - Present

The London Tourism Cooperative (LTC) is a not for profit marketing consortium. It is a coalition of 150+ likeminded companies and individuals focused on driving London and southeast’s tourism, hospitality and culture sectors recovery from the COVID-19 pandemic.In my voluntary position as Membership and Social Media Manager I am responsible for:Membership Administration (including recruitment, on boarding and regular communications) Developing Itineraries with members products to showcase the best of London and the South East Responsible for overseeing all social media channels and planning and executing content to showcase membersOverseeing all the volunteers and delegating tasks accordingly

Volunteer Assistant

• Aug 2021 - Aug 2021

Volunteer Assistant for Greenwich & Docklands International Festival run by Festival.Org. Responsibilities included organising volunteers at events, overseeing volunteer welfare and other duties such as organising donation stands and ensuring surveys were distributed. Volunteer Assistant for Greenwich & Docklands International Festival run by Festival.Org. Responsibilities included organising volunteers at events, overseeing volunteer welfare and other duties such as organising donation stands and ensuring surveys were distributed.

Sales Manager

• Feb 2017 - Jul 2018

One of London’s leading tourist restaurants Planet Hollywood was opened in London in 1993 and moved to Haymarket in 2009. It offers Hollywood inspired dining to all ages.Digital Media- I was responsible for developing a social media strategy alongside planning and organising a B2C e-shot each monthPartnerships- I was responsible for developing a partnership scheme where I identified the key opportunities for partners and enhancing existing Brand Partnerships with Coca-Cola and Ripley’s Believe It or Not!

Sales & Marketing Manager

• Nov 2015 - Feb 2017

Thames River Sightseeing runs sightseeing tours on the River Thames in London from Westminster to Greenwich and the Thames Barrier, it’s sister company Circular Cruise runs tour to St Katharine’s pier. I was responsible for increasing travel trade and direct business. This role saw me produce and execute a strategic marketing plan in order to increase business:Account Management- I was responsible for managing our key tour operator accounts, this has saw me visit clients, ensure that bookings run smoothly and answer any queries they may have.Campaign Management- I was responsible for developing and managing all marketing campaigns for both brands. This saw me liaise with designers and our tourism and digital marketing agencies at all aspects ofthe campaign.

Marketing Assistant

• Aug 2015 - Nov 2015

My role as a Marketing Assistant was varied and I was responsible for producing monthly offer flyers, conducting weekly competitor analysis and producing brochure stock reports.Campaign Management- I ran a Wonderlates campaign with British Airways, this saw me work with both the internal commercial team, designers and British Airways to produce a last-minute winter sun Caribbean Campaign.Research- I was responsible for conducting the weekly competitor analysis report which was circulated to the management team. This saw me conduct web based research on all of Funway’s competitors and extracting key information.

Product Administrator

• Mar 2015 - Aug 2015

My role as a Product Administrator was varied and I was responsible for writing hotel copy for brochures, loading hotel contracts and dealing with internal and stakeholders to expand the product line-up. Copy writing- I was responsible for writing copy for 45 new hotels for the USA 2016 Brochure, this saw me conduct research on each hotel and produce copy for the brochure within given guidelines.Project Management- I worked on a project to increase the number of destinations that Funway sells, this saw me work with stakeholders internally and externally. I also dealt with the challenges of working with colleagues based with the US and managed to deliver this project on time and within budget.

Marketing & Communications Executive

• Sep 2014 - Jan 2015

UKinbound is the only trade association that unites and represents the interests of the inbound tourism market. My role as Marketing & Communications Executive was varied and included helping to produce all collateral for the business such as the Membership Directory and World Travel Market magazine. I was also responsible for policy research and helping to develop PR. In addition to the above I managed the CEO's diary and the team meetings. UKinbound is the only trade association that unites and represents the interests of the inbound tourism market. My role as Marketing & Communications Executive was varied and included helping to produce all collateral for the business such as the Membership Directory and World Travel Market magazine. I was also responsible for policy research and helping to develop PR. In addition to the above I managed the CEO's diary and the team meetings.

Placements Adminstrator

• Feb 2014 - Jun 2014

My role was to deal with any queries that Health and Social Care students have regarding there placements. I was also been responsible for providing statistics for hospital trusts and helping to implement the new placements database. The main skills I gained through this role are as follows: • Accuracy- With implementing the new database, I was responsible for updating student records and have also been creating for specific placements. This taught me the importance of ensuring that the data is correct and finding solutions to any problems. • Organisation- This job meant working on several different tasks at once and I learnt the importance of being able to prioritise my workload and meeting deadlines without comprising the quality of the work.

Tempshop Associate

• Jun 2012 - Jun 2014

As a temporary member of staff at the university, I have worked in several different departments. These have included working for the Student Survey Unit, Student Recruitment and Corporate Communications. The main skills I have gained through working within these areas are as follows: • Data processing- Some of the work I undertook in this role involved processing different types of data. I was been able to use the knowledge I gained through the ECDL to help me process this data in an efficient and effective manner. •Customer service-I worked three open days during my role as a Tempshop Associate. The open days gave me the opportunity to develop my customer service skills. I was delighted to be appointed team leader at the last two of these open days.