Adam Rawlings

Senior Solutions Architect at DXC Connect
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Contact Information
us****@****om
(386) 825-5501
Location
AU

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Experience

    • Australia
    • Information Technology & Services
    • 100 - 200 Employee
    • Senior Solutions Architect
      • Dec 2019 - Present

      Responsible for pre-sales support for major projects and managed services opportunities, with a strong focus on supporting sales and delivery to win and deliver new business effectively, and identifying opportunities with existing customers. Responsible for pre-sales support for major projects and managed services opportunities, with a strong focus on supporting sales and delivery to win and deliver new business effectively, and identifying opportunities with existing customers.

    • United States
    • IT Services and IT Consulting
    • 700 & Above Employee
    • HPIM
      • Apr 2019 - Dec 2019

    • Telecommunications
    • 100 - 200 Employee
    • Service Delivery Manager
      • Feb 2015 - Feb 2019

      I manage the Operations and Service Delivery functions of key RigNet customers in Australian Pacific Region from the time of commissioning to demobilisation. Key functions of my role is to deepen customer relationships through closer technical and operations liaison, while also performing Business Development Functions to grow RigNet's business in the region. I support our Managed Service Clients with Incident, Problem and Change Management all conducted within an ITIL Framework. As well as ensuring Customer SLA's are managed, met and reported appropriately. I provide technical expertise to our customers on the Managed Services provided. The Managed Services are designed around customer requirements and can include Satellite and Terrestrial transport paths with VoIP, WIFI, LTE, Cybre Security, CCTV, Data Analytics, Machine Learning and CISCO networking features. Show less

    • Telecommunications
    • 1 - 100 Employee
    • Service Implementation Manager
      • Dec 2012 - Jan 2015

      After Australian satellite Communications was purchased by Speedcast Pty Ltd in 2012, I've continued in my Service Implementation Role under the new organisation structure. After Australian satellite Communications was purchased by Speedcast Pty Ltd in 2012, I've continued in my Service Implementation Role under the new organisation structure.

    • Australia
    • Telecommunications
    • 1 - 100 Employee
    • Project Manager
      • Jun 2008 - Nov 2012

    • Senior Service Technician
      • Nov 1996 - Jun 2008

Education

  • University of Adelaide
    Master of Business Administration (M.B.A.)
    2012 - 2015
  • University of Adelaide
    Graduate Diploma of Business Administration
    2012 - 2014
  • TAFE SA - Regency Campus
    Cert III, Electrotechnology - Communications
    1999 - 2004
  • Birdwood High School
    1992 - 1996

Community

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