Experience

Rooftop Housing Group

• United Kingdom
• Facilities Services
• 1 - 100 Employee

• Assets Investment Manager

  • Dec 2021 - Present

• Property and Facilities Manager

  • Apr 2018 - Dec 2021



Severn Vale Housing

• Tewkesbury

• Commercail Manager

  • Jan 2017 - Mar 2018

  • Responsible for ensuring the delivery of planned and cyclical programmes, providing value for money whilst adhering to best practice with a key focus on customer satisfaction. • Analyse reports and data, implementing changes where needed to create an efficient, effective and customer focused planned service that meets key customer, financial and performance targets • Implement appropriate monitoring systems to ensure that the delivery of planned and cyclical programmes are meeting all key performance indicators. • Ensure delivery strategies are in line with budget requirements whilst meeting key targets, Health and Safety requirements, codes of practice and operational procedures. • Responsible for setting and managing budgets, ensuring the financial regulations are adhered to and expenditure is in line with forecast and delivers value for money. • Produce clear concise reports identifying all key performance indicators and regularly and comprehensively reviewing reports to ensure their continuing relevance and that the department is meeting all targets. • Ensure that all planned and cyclical programmes meet their legal, code of practice and regulatory requirements. • Lead across the organisation on all aspects of health and safety, codes of practice and customer service. • Producing policies and procedures to ensure appropriate controls and systems are in place to provide excellent contract management of all works.



Myriad Property Services

• Somerset, United Kingdom

• Commercial Manager

  • Jan 2012 - Dec 2015

  • Complete management of the business operations. • Responsible for planning business activities and developing business opportunities. • Communicating with external bodies regarding industry regulations and technical issues to ensure all work is completed to the correct standard. • Completing electrical inspections of properties, fault finding and identification of any additional work required to bring the electrics up to current regulations and in line with customer specifications. • Ensuring all electrical installations where completed in line with industry regulations. • Accurate and timely completion of all associated legislative documentation. • Planning and implementing work schedules using Excel. • Expanding range of works undertaken to maximise business output with existing clients, whilst creating further opportunities with future customers. • Communicating with customers to methodically find solutions that best suit their requirements and solving problems as they arise to give the customer the best service possible.



Carillion

• South

• Regional Qualifying Supervisor

  • Jan 2008 - Jan 2012

  • Qualified Supervisor within a team of 11 electricians, involved in ensuring that all industry regulations and company standards are met within the team. • Liaising with internal and external customers on a daily basis in order to arrange the completion of electrical works within required timescales. • Completion of all industry legislative and company documentation and ensuring that all health and safety legislation was adhered to. • Supporting team and region with technical knowledge and experience within the industry. • Ensuring implementation of new procedures. • Carrying out investigations into customer complaints and electrical incidents arising within the region.



D&B ELECTRICAL CONTRACTORS LTD

• Derbyshire

• Electrician

  • Jan 2007 - Jan 2008

  • Responsible for the day-to-day running of the Company’s primary site and all inspection and testing duties. • Responsible for the day-to-day running of the Company’s primary site and all inspection and testing duties.



Willec UK Ltd

• Electrician

  • Jan 2006 - Jan 2008

  • Leading a team of electricians in the maintenance and rewire of “Void” properties for Nottingham City Homes, and then inspecting and testing the completed work. • Leading a team of electricians in the maintenance and rewire of “Void” properties for Nottingham City Homes, and then inspecting and testing the completed work.



Waitrose

• Cheltenham

• Assistant Section Manager

  • Jan 2004 - Jan 2006

  • Successfully completed the Company Management Training Programme. • Responsible for the management of 24 partners. • Ensuring all targets met within time and budgets set. • Successfully completed the Company Management Training Programme. • Responsible for the management of 24 partners. • Ensuring all targets met within time and budgets set.



Safeway Plc

• Beaconsfield

• Department Manager

  • Jan 2003 - Jan 2004

  • Quickly progressed into management with responsibility for the performance of three different sections. • Quickly progressed into management with responsibility for the performance of three different sections.