Experience

Acton Banks Healthcare Staffing

• United Kingdom
• Staffing and Recruiting
• 1 - 100 Employee

• Business Development Manager

  • Feb 2018 - Present

  Responsible for finding out the specific needs of both existing and potential clients in the Nursing and Residential care home sector in order to supply highly trained support workers, HCA’s and Registered nurses on a temporary basis to maintain staffing levels. Delivering a fast, reliable and continuous service which produces excellent standards of care is paramount to me and the Bookings Team I represent. During my time at Acton Banks I have consistantly increased our client base and maintained fantastic working relationships with our service users through fulfilling/exceeding their needs and via honest effective communication.

• Senior Recruitment Consultant

  • Aug 2017 - Jan 2018

  Managed the bookings team to make sure they were pushing towards and hitting daily and weekly hours targets. Advised recruitment consultants on how to maximise performance (and results) during sales calls. Delegating members of the team accordingly to make sure advanced and last minute staff requests were answered promptly and efficiently.

• Recruitment Consultant

  • Jan 2017 - Jul 2017

  Worked on the bookings team, placing suitable HCA and nurse candidates into shift vacancies requested by our clients. Confirmed bookings, sent candidate profiles and bespoke rotas (weekly overview) to our service users. Performed outbound sales calls to target clients and consequently won business in the Dudley and Coventry areas (my dedicated sales target area during this period). Carried out oncall duties during out of hours period.



Jobandtalent (formerly Extra Personnel)

• United Kingdom
• Staffing and Recruiting
• 1 - 100 Employee

• Recruitment Consultant

  • Oct 2015 - Dec 2016

  Worked in the industrial sector where I sourced candidates for our client base including creating/posting vacancy adverts via broadbean software, conducting interviews, registrations and chasing candidate references. Used company car to carry out on sight company check ins and inductions in line with the needs of our service users. Experience in corporate hosting by accompanying our customers to fine dining and live football entertainment packages at Villa Park stadium. Worked in the industrial sector where I sourced candidates for our client base including creating/posting vacancy adverts via broadbean software, conducting interviews, registrations and chasing candidate references. Used company car to carry out on sight company check ins and inductions in line with the needs of our service users. Experience in corporate hosting by accompanying our customers to fine dining and live football entertainment packages at Villa Park stadium.



City of Wolverhampton Council

• United Kingdom
• Government Administration
• 700 & Above Employee

• Customer Service Operative

  • Mar 2012 - Aug 2014

  Worked as a claims handler for the Local Discretionary Grant scheme (crisis loans) and also worked as a customer service operative for city direct call centre service (helped members of the public with Pest control and refuse queries). Worked as a claims handler for the Local Discretionary Grant scheme (crisis loans) and also worked as a customer service operative for city direct call centre service (helped members of the public with Pest control and refuse queries).



NHS 111 Service

• Health Advisor

  • Oct 2012 - Apr 2013

  Assessed emergencies and symptoms of patients via phone consultation in order to arrange the best/most appropriate care solution for them (e.g GP referral, Nurse consultation, Ambulance intervention). Started this employment working for Reed recruitment for the NHS Direct Service before it rebranded into the NHS 111 help line. Assessed emergencies and symptoms of patients via phone consultation in order to arrange the best/most appropriate care solution for them (e.g GP referral, Nurse consultation, Ambulance intervention). Started this employment working for Reed recruitment for the NHS Direct Service before it rebranded into the NHS 111 help line.



ExtraCare Charitable Trust

• United Kingdom
• Non-profit Organization Management
• 200 - 300 Employee

• Fitness Instructor

  • May 2009 - Sep 2012

  Created exercise plans and conducted exercise classes and activities for residents at broadway gardens (over 55) sheltered accomodation. Also worked alongside the wellbeing nurse to carry out health promotion days like osteoporosis prevention and healthy heart day events. Created exercise plans and conducted exercise classes and activities for residents at broadway gardens (over 55) sheltered accomodation. Also worked alongside the wellbeing nurse to carry out health promotion days like osteoporosis prevention and healthy heart day events.



Fitness First UK

• United Kingdom
• Wellness and Fitness Services
• 200 - 300 Employee

• Fitness Instructor/Personal Trainer

  • Apr 2007 - Sep 2012



Wolverhampton Wanderers

• United Kingdom
• Spectator Sports
• 100 - 200 Employee

• Conference and Banqueting Administrator

  • Jan 2005 - Mar 2007