Experience

Data Edge Coded Media, Inc.

• United States
• 1 - 100 Employee

• Operations Manager

  • Dec 2021 - Present

  Pilot Credential Software supports the commercial aviation industry in pilot hiring • Manage day to day operations, dev team, financials, contracts, and legal compliance • Created & implemented custom software modification specs based on customer needs • Identified and created marketing/sales approach for fortune 500 companies and landed new contracts with American Airlines, Southwest, PSA, Emirates, and FedEx • Consistent management of CRM system for client retention and new account sales • Trained FedEx, AA, SWA recruiting teams in enterprise software for pilot hiring • Oversaw trade show attendance, booth software demo, new client acquisition



Rastegar Property Company

• United States
• Real Estate
• 1 - 100 Employee

• Director Of Operations

  • Sep 2021 - Oct 2021

  • Manage day to day operations of private equity team, sales & CRM, marketing, and admin staff • Oversee wholly owned Lighttower property management team with focus on driving revenue, maximizing human capital, improving processes, and expense economization • Coordinate w/Construction and Development on project funding and passive income timeline • Vetting and hiring of highly specialized series seven and RIA personnel • Creation of in-house system for onboarding, training, processes, SOPs, policies, role delegation and responsibilities for Rastegar and Lighttower employees



Greystar

• United States
• Real Estate
• 700 & Above Employee

• Operations Manager

  • Apr 2018 - May 2020

  Manage the day to day operations of assigned properties, daily activities, and resources of the property to achieve established budgeted financial and operational goals, and ensures that the operation of the property complies with Company policies and procedures, Fair Housing, Americans with Disabilities Act, Fair Credit Reporting Act, and other laws and regulations governing multi-family housing operations. Develop budgets for multiple properties based on financial statements, current and projected marketing data, historical data and projected performance trends. Meet targeted revenue, timely collection and posting of rent, approve vendor invoices, charge coding, reporting to accounting and client/owner. Control expenditures within approved budget, approve new leases and renewals, analyze current market and economic trends to plan short and long term for revenue and occupancy maximization. Promote resident satisfaction and retention by addressing complaints, questions, requests, and resolving service requests in a timely manner. Conduct regular property inspections to insure they meet established standards for safety, cleanliness, and general appearance and appeal. Lead property staff by interviewing, hiring, orienting, and training employees, and manages their performance in accordance with Company policies, values, and business practices. Assists in managing the client/owner relationship by meeting with the owners, conducting property tours, providing updates and information about the property’s performance, and responding to owner requests as needed. Worked with asset management and owners to develop realistic budgets to achieve robust ROI. Software Proficiency: Entrata, OneSite, Yardi, Yieldstar, Ops Technology, Foresight 2020, Lead2Lease, Kenexa, Bluemoon, Salesforce, Realpage products, Workday, Expense Anywhere, Benson, Leonardo247, MS Teams, and Microsoft Office Suite.



Data Edge Coded Media, Inc.

• Austin, Texas Area

• Operations Manager

  • Jan 2015 - Apr 2018

  • Managed day to day operations, dev team, financials, contracts, and legal compliance • Trained FedEx, AA, SWA recruiting teams in enterprise software for pilot hiring • Created & implemented custom software modification specs based on customer needs • Identified and created marketing/sales approach for fortune 500 companies and landed new contracts with American Airlines, Southwest, PSA, Emirates, and FedEx • Consistent management of CRM system for client retention and new account sales • Oversaw trade show attendance, booth software demo, new client acquisition