Experience

Reliable Respiratory

• United States
• Retail Health and Personal Care Products
• 1 - 100 Employee

• Regional Operations and Systems Manager

  • Nov 2021 - Present

  Responsible for day to day management of all Reliable Respiratory Satellite branch operations in VT, ME, NH, CT, and RI. Manager of Business Analytics department and responsible for all third party operations. Also directly responsible for company reporting systems and all data management.

• Systems and Operations Area Manager

  • Feb 2020 - Nov 2021

  Responsible for the day to day management of Reliable Respiratory Satellite branch operations in both Vermont offices and company data management.

• Branch Manager

  • Mar 2019 - Feb 2020

  Operations Manager for a Durable Medical Equipment office in Williston Vermont. Oversee Staff on site and responsibility for all site operations.



Best Buy

• Retail
• 700 & Above Employee

• Assistant Store Manager Operations

  • Jun 2012 - Jul 2023

  Reports: 25 to 50 | Budget Responsibility: 38 MillionProvide direct supervision, coaching, training, development, and performance management of supervisors and associates within the Operations departments. Oversee all store HR practices and employee practice audit compliance processes. Monitor store P&L with primary focus on store-wide controllable expense metrics and partner with leadership to ensure they are equipped to make informed decisions regarding expenses.

• Connectivity Sales Manager

  • Sep 2012 - Mar 2019

  Reports: 30 to 70 | Budget Responsibility: 70 MillionImplementing defined business group strategies, analyzing business results, creating and communicating effective gap management plans and for managing, coaching, and developing the CBG supervisor team, enabling them to train, recognize, develop, and coach their consultants to provide exceptional customer experiences.

• Product Process Manager

  • Apr 2011 - Sep 2012

  Reports: 15 to 30 | Budget Responsibility: 38 MillionAccountable for implementing defined business group strategies (including inventory, merchandising, asset protection, and store functionality), analyzing business results, creating and communicating effective gap management plans and for managing, coaching, and developing the Product Process Supervisor.

• Customer Solutions Manager

  • Oct 2010 - Apr 2011

  Reports: 15 to 30 | Budget Responsibility: 20 MillionImplementing defined business group strategies, analyzing business results, creating and communicating effective gap management plans and for managing, coaching, and developing the Sales Supervisor team, enabling them to train, recognize, develop, and coach their sales team members and Auto techs to provide exceptional customer experiences.

• Product Process Supervisor,

  • Jun 2010 - Oct 2010

  Reports: 15 to 30 | Budget Responsibility: 10 MillionWork with manager to execute business group strategies (including inventory, merchandising, asset protection, and store functionality), analyzing business results, communicate and execute effective gap management plans and for managing, coaching, and developing the product process and asset protection employees.

• Digital Life Supervisor

  • Apr 2009 - Jun 2010

  Reports: 25 to 50 | Budget Responsibility: 25 MillionSupervise the Car Electronics, Digital Imaging, PCHO, MP3, and Media departments. Provide structure and coaching for sales associates. Ensure policies and processes are followed and our brand is protected.

• PCHO Supervisor

  • Jun 2007 - Apr 2009

  Reports: 10 to 20 | Budget Responsibility: 15 MillionSupervise the PCHO department at Best Buy. Ensure proper staffing, training, talent and delegation of tasks. Ensure the customer experience is maintained to Best Buy’s standards. Provide accountability for associates.

• Geek Squad Installation Bay Senior

  • Mar 2007 - Jun 2007

  Reports: 5 | Budget Responsibility: 200,000Perform and supervise car electronics installations. Provide scheduling and training structure. Provide accountability for installers to ensure correct practices.



Staples

• United States
• Retail Office Equipment
• 700 & Above Employee

• Business Machines Supervisor

  • Apr 2006 - Mar 2007

  Reports: 5 to 15 | Budget Responsibility: 15 Million Supervise a staff of 6 employees in sales, merchandising, loss prevention, and inventory management of an office supplies and business machines retail store. Reports: 5 to 15 | Budget Responsibility: 15 Million Supervise a staff of 6 employees in sales, merchandising, loss prevention, and inventory management of an office supplies and business machines retail store.

• PCHO Sales Associate

  • Nov 2005 - Apr 2006

  Provide customers with end to end solutions in the PCHO department while upholding Best Buy’s core philosophies. Help team members stay motivated and strive for success. Provide customers with end to end solutions in the PCHO department while upholding Best Buy’s core philosophies. Help team members stay motivated and strive for success.



Rene’s Discount Beverage & Deli

• Shift Manager

  • Jan 1999 - Nov 2005

  Reports: 3 to 5 | Budget Responsibility: None Supervise evening shift of five employees at popular town deli/gas station while attending college full-time. Responsibilities include cashier, deli, ordering, stocking, and supervising. Reports: 3 to 5 | Budget Responsibility: None Supervise evening shift of five employees at popular town deli/gas station while attending college full-time. Responsibilities include cashier, deli, ordering, stocking, and supervising.