Account Director

• May 2023 - Present

- Overseeing a global company's 50th anniversary project going live in 2024 - Working with client to scope out activations and deliverables - Working with KHWS strategy, creative and client service teams, plus 3rd party PR, production and post production agencies, to deliver films, commemorative coffee table book and various digital deliverables - Project budget owner - Leading pitches and meetings with client and wider client stakeholders - Official KHWS sing-a-long-a to office Spotify playlists like a platypus Show less

Project Director (FTC)

• Jul 2022 - Dec 2022

- Manage core account and studio team producing EN and translated content, assets and deliverables for YouTube Virtual, Hybrid and IRL events- Working with copywriters and designers, actioned templatisation project to standardise copy, design and motion design assets/content- Flexing in video and motion designers, UI/UX designers and developers for adhoc projects as required- Developed and implemented Wrike PM platform workflow with YouTube and Hogarth stakeholders- Department and client cosplay advisor Show less

Account Director (FTC)

• Sep 2021 - Jul 2022

- Planning, briefing and leading large retail digital versioning campaigns utilising Hogarth studio resources in UK, APAC and AMR- Compile and present regular learnings sessions with client. listen and record feedback- Management of video subtitling team- Line management of five with further 15+ reporting in to me depending on size of project- Point of escalation for issues- Recruitment and onboarding of new project staff- Collate and circulate monthly MI to client- Accidental Christmas Taskmaster host Show less

Marketing Project Manager

• Aug 2019 - Sep 2021

Working onsite at The LEGO Agency with a wonderful team developing and delivering creative and impactful 3D/2D POS for multiple EMEA, REEMEA and UK campaigns. Working onsite at The LEGO Agency with a wonderful team developing and delivering creative and impactful 3D/2D POS for multiple EMEA, REEMEA and UK campaigns.

Senior Account Manager

• Mar 2016 - Aug 2019

Clients: HSBC, Brew Dog, Curious Brew, Informa, Tideway, HM Treasury - Work closely with marketing and creative services departments, procurement teams etc, both in UK but also Europe and RoW, to deliver a time sensitive service in line with company and client expectations - Collate, circulate and chair monthly MI meetings with senior stakeholders - Meet with departments and individuals to brainstorm, build relationships, problem solve and provide support - Train stakeholders on how to use bespoke Paragon DNA Connections campaign and marketing platform - Daily mentoring and support of direct reports; set targets an goals - Visit/meet with suppliers regularly to build trust and promote collaborative working - Instigate kick off meetings with new clients to introduce Paragon and gain a better understanding of the client and its needs - Produce ways of working documents helping all stakeholders understand the work cycle and best practice for placing print work - Source freelance designers that fit with client expectations in terms of ability and ethical responsibilities Show less

Senior Account Manager

• Sep 2012 - Nov 2015

Department: Digital Print Account manager for key clients. Grow existing client relationships, identify new opportunities underpinned with marketing collateral written and project managed by me Responsibilities - Client facing first point of contact for key digital and financial print clients - Meet with clients to develop a strong understanding of their print requirements and to ensure that we are well-positioned to meet their needs - Where required, prioritise issues as they arise, problem-solve and discuss alternative solutions with all impacted stakeholders - Negotiate costs/deadlines with external suppliers producing high quality, time-sensitive output that meets the high standards I expect - Identify and research new business opportunities - Write and implement digital marketing campaigns - Create and implement recruitment programmes as required Department: Technical Client Services (bureau and project scanning, e-bibles, coding) Overview Recruited to lead a team with complex shift-work pattern providing 24hours/five days per week support for clients. Objective to improve the overall client focus and efficiency of the operation. Devise and implement an action plan that created staff buy in to the wider company values and objectives Responsibilities - Key point of contact for clients, Millnet Project Managers and other department heads. - Design an efficient workflow so division could better manage both quick turnaround bureau work and longer term projects - Recruit staff and train on a rolling basis. Allocate trained operators and supervisors with relevant skill sets to offsite projects both in the UK and abroad - Hold regular staff feedback and review sessions; setting clear but challenging objectives - Lead and facilitate meetings with other Millnet departments and key external clients to build and encourage stronger relationships - Produce reports and analysis on productivity and staff development for CEO Show less

Senior Account Manager

• Mar 2007 - Sep 2012