Adam Norris

Order Processing Specialist at Roofgiant
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Contact Information
us****@****om
(386) 825-5501
Location
Greater Leicester Area, UK

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Bio

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Credentials

  • PBC
    Chartered Banker Institute

Experience

  • Roofgiant
    • United States
    • Construction
    • Order Processing Specialist
      • Nov 2020 - Present
  • RBS
    • Russian Federation
    • Business Consulting and Services
    • 1 - 100 Employee
    • Customer Service Representative
      • Aug 2014 - Nov 2020

      Frontline staff, also dealing with identifying and resolving complaints. Regular supervisory ‘step up’ roles within centre. Led and delivered training for new staff members and will shortly be leading training for new system in centre in south of England. Have completed Personal Banker certificate. Valuable member of team and centre. Frontline staff, also dealing with identifying and resolving complaints. Regular supervisory ‘step up’ roles within centre. Led and delivered training for new staff members and will shortly be leading training for new system in centre in south of England. Have completed Personal Banker certificate. Valuable member of team and centre.

  • North Supply Ltd
    • United Kingdom
    • Telecommunications
    • 1 - 100 Employee
    • Order Progress Operative
      • Nov 2012 - Jul 2014

      Took ownership of project for new process of configuration for BT business phone systems, included delivering training for new staff members and building team. Took ownership of project for new process of configuration for BT business phone systems, included delivering training for new staff members and building team.

  • Travelsphere
    • Travel Arrangements
    • Senior Customer Service Representative
      • Nov 2009 - Oct 2012

      Supervisory role after after starting in customer services. Included regular sales calls. Regular stepping up for team leader, received in house management training. Supervisory role after after starting in customer services. Included regular sales calls. Regular stepping up for team leader, received in house management training.

Education

  • Liverpool Hope University
    Film and Media Studies
    2006 - 2009

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