Adam Miller

Quality Control Analyst I at The StoneHill Group, Inc.
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Contact Information
us****@****om
(386) 825-5501
Location
Rochester, New York, United States, US

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M. Ilana Cummings

Adam, I have to write this recommendation to you personally. After working on a team project with you, Frank, Reese, and Alex, I am still in awe that our team finally made contact with the Director of Human Resources at Paychex, Inc. to complete our project for our Human Resources Management class. As you may recall, my work at Wells Fargo was extremely demanding and their purchase of Wachovia was in progress. About our team, we each accepted our contribution assignments; however, I was more than challenged in working to contact Paychex for an interview. My schedule was not flexible. All your positivity and willingness to go beyond your assignment, in joining team members, Frank and Alex, for the interview when I couldn't attend, well, thank you in rapid looped succession, classmate. I would sincerely be honored to work with you again, any time. Thanks again. I wish you all the best on your future endeavors. Please deem this as a standing recommendation for your team work, Sir. Very truly yours, Monica Ilana Cummings RIT Class of 2009 Bachelor of Science in Management

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Experience

    • United States
    • Financial Services
    • 1 - 100 Employee
    • Quality Control Analyst I
      • Sep 2021 - Present

      Conduct compliance and post close audits on conventional and government (agency) type Mortgage loan files originated for sale to Fannie Mae, Freddie Mac, FHA, VA, USDA or Private Investors. Essential Job Functions: ▪ Review closed loan documents to ensure compliance with all Federal, State and local regulations ▪ Assess incoming loan files for data integrity ▪ Audit a minimum of 10 files per day AND maintain a 95% or higher rate of accuracy ▪ Register review with company’s proprietary software for reporting purposes ▪ Stay current on all agency, state and federal guidelines, and participate in on-going training as industry evolves ▪ Manage time efficiently and prioritize workloads to meet strict deadlines while handling multiple tasks ▪ Be adaptable in the work environment and work well with others on the team ▪ Complete company/client introductory training during orientation period ▪ Establish and maintain production standards and quality requirements ▪ Conduct all activities and interactions in a professional manner ▪ Adhere to the companies “Core Values” Show less

  • Closing USA
    • Rochester, New York, United States
    • Collateral Document Specialist (Quality Control Specialist)
      • Aug 2012 - Aug 2021

      Review the entire mortgage collateral document package for errors. Review the internal system and documents as well as collateral documents for any errors following a specified checklist of items to be reviewed. Communicate identified error(s) to the internal department and/or lender loan processor for correction. Verify with external sources information such as current property tax information and the homeowner’s insurance status and payment information. Review the entire mortgage collateral document package for errors. Review the internal system and documents as well as collateral documents for any errors following a specified checklist of items to be reviewed. Communicate identified error(s) to the internal department and/or lender loan processor for correction. Verify with external sources information such as current property tax information and the homeowner’s insurance status and payment information.

    • United States
    • Information Services
    • 700 & Above Employee
    • Level Three “Tax Researcher 2” for CitiMortgage Research Team
      • Jun 2009 - Aug 2012

      Review the assigned customer file and resolve identified issues required by each specific case type. Complete research of specific identified issues to resolve the issue. Communicate the resolution of the issue to the borrower. Research the party responsible for the issue and assign any cost incurred by the company because of the error to the appropriate internal or external party. Quality Control Representative Review work completed by the Tax Research team to ensure no errors were made before the case is closed in the system. Show less

    • Sales/Marketing Assistant
      • Sep 2008 - Feb 2009

      Sell Cisco and HP/Compaq parts. Assist with online marketing plans. Sell Cisco and HP/Compaq parts. Assist with online marketing plans.

    • Grounds Crew
      • Jul 2007 - Aug 2007

      Summer job. Summer job.

    • Part-Time help
      • Jun 2006 - Aug 2006

      Summer job. Entered inventory onto database and organized the warehouse that they had just moved to. Summer job. Entered inventory onto database and organized the warehouse that they had just moved to.

    • Part-Time help
      • Jun 2001 - Aug 2001

      Summer job. I took inventory, organized the warehouse, and prepared parts for shipping. Summer job. I took inventory, organized the warehouse, and prepared parts for shipping.

Education

  • Rochester Institute of Technology
    Bachelor of Science, Business Administration Management Major
    2005 - 2009

Community

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