Adam Maxfield
Sr. Manager, Learning & Organizational Development at DreamBox Learning- Claim this Profile
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Bio
Raechel Cox
I have never worked with anyone as invested in my success and learning as Adam! He's an incredible facilitator, leader, mentor, and cares not only about the work he produces, but cares about the people involved. Working as an intern on Adam's team, I always felt that I was given meaningful work and meaningful feedback. He knows how to run a team, foster relationships in the workplace, and how to create a psychologically safe environment. His mentor approach not only allows people their creative freedom, but it encourages individuals to become more engaged, problem solvers. Adam went above and beyond as a trainer, and most things I know about the workplace, I learned from him. Any organization would be lucky and fortunate to have Adam on their team.
Lauren Reyes
Adam serves not only as a trainer, but more importantly as a partner to the business, which is part of what makes him such a huge asset to the organization. He establishes relationships with senior leaders, SMEs, and front line employees across the organization and leverages those relationships to create the best training offerings that will be utilized to drive the business forward. Adam’s attention to detail and deep desire to understand the business/business problem to find a solution allow him to create world class trainings that resonate with his audience and leave both an immediate and lasting impact. He is able to identify training and development needs and then create sustainable and accessible offerings to fill those gaps/needs.
Raechel Cox
I have never worked with anyone as invested in my success and learning as Adam! He's an incredible facilitator, leader, mentor, and cares not only about the work he produces, but cares about the people involved. Working as an intern on Adam's team, I always felt that I was given meaningful work and meaningful feedback. He knows how to run a team, foster relationships in the workplace, and how to create a psychologically safe environment. His mentor approach not only allows people their creative freedom, but it encourages individuals to become more engaged, problem solvers. Adam went above and beyond as a trainer, and most things I know about the workplace, I learned from him. Any organization would be lucky and fortunate to have Adam on their team.
Lauren Reyes
Adam serves not only as a trainer, but more importantly as a partner to the business, which is part of what makes him such a huge asset to the organization. He establishes relationships with senior leaders, SMEs, and front line employees across the organization and leverages those relationships to create the best training offerings that will be utilized to drive the business forward. Adam’s attention to detail and deep desire to understand the business/business problem to find a solution allow him to create world class trainings that resonate with his audience and leave both an immediate and lasting impact. He is able to identify training and development needs and then create sustainable and accessible offerings to fill those gaps/needs.
Raechel Cox
I have never worked with anyone as invested in my success and learning as Adam! He's an incredible facilitator, leader, mentor, and cares not only about the work he produces, but cares about the people involved. Working as an intern on Adam's team, I always felt that I was given meaningful work and meaningful feedback. He knows how to run a team, foster relationships in the workplace, and how to create a psychologically safe environment. His mentor approach not only allows people their creative freedom, but it encourages individuals to become more engaged, problem solvers. Adam went above and beyond as a trainer, and most things I know about the workplace, I learned from him. Any organization would be lucky and fortunate to have Adam on their team.
Lauren Reyes
Adam serves not only as a trainer, but more importantly as a partner to the business, which is part of what makes him such a huge asset to the organization. He establishes relationships with senior leaders, SMEs, and front line employees across the organization and leverages those relationships to create the best training offerings that will be utilized to drive the business forward. Adam’s attention to detail and deep desire to understand the business/business problem to find a solution allow him to create world class trainings that resonate with his audience and leave both an immediate and lasting impact. He is able to identify training and development needs and then create sustainable and accessible offerings to fill those gaps/needs.
Raechel Cox
I have never worked with anyone as invested in my success and learning as Adam! He's an incredible facilitator, leader, mentor, and cares not only about the work he produces, but cares about the people involved. Working as an intern on Adam's team, I always felt that I was given meaningful work and meaningful feedback. He knows how to run a team, foster relationships in the workplace, and how to create a psychologically safe environment. His mentor approach not only allows people their creative freedom, but it encourages individuals to become more engaged, problem solvers. Adam went above and beyond as a trainer, and most things I know about the workplace, I learned from him. Any organization would be lucky and fortunate to have Adam on their team.
Lauren Reyes
Adam serves not only as a trainer, but more importantly as a partner to the business, which is part of what makes him such a huge asset to the organization. He establishes relationships with senior leaders, SMEs, and front line employees across the organization and leverages those relationships to create the best training offerings that will be utilized to drive the business forward. Adam’s attention to detail and deep desire to understand the business/business problem to find a solution allow him to create world class trainings that resonate with his audience and leave both an immediate and lasting impact. He is able to identify training and development needs and then create sustainable and accessible offerings to fill those gaps/needs.
Credentials
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Everything DiSC® Certification
Wiley Workplace LearningFeb, 2023- Nov, 2024 -
Crucial Conversations Trainer
VitalSmartsJul, 2021- Nov, 2024 -
DDI Certified Facilitator
DDI | Development Dimensions InternationalFeb, 2016- Nov, 2024
Experience
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DreamBox Learning
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United States
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E-Learning Providers
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200 - 300 Employee
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Sr. Manager, Learning & Organizational Development
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Apr 2022 - Present
Implemented a standard Engagement Survey cadence and questions that accomplished the following: - Achieved a 92% participation rate for the first annual engagement survey. - Drove the action planning process from the data which led to improvements in overall communication effectiveness and a revamp of an employee recognition program - Later implemented a shorter quarterly pulse survey achieving a 93% participation rate. - Presented insights from the data to the Executive Team and Sr. Leaders in the organization. Diagnosed an organizational challenge with slow decision-making and confusion around ownership. Partnered with Sr. Leaders to implement a common decision-making framework and language, which streamlined decision making on critical projects and created clarity on decision ownership. Created and lead multiple programmatic initiatives that increased the overall engagement scores of the organization by 13% in 6-months, utilizing $0 of the budget. Created a quarterly leadership development program for Sr. Leadership (Director +) that contributed to a 20% increase in sense of autonomy and empowerment across the organization and a 5% increase in manager effectiveness. Facilitated in-person feedback & ideation sessions that led to multiple improvements in business communication: - Consistent reporting of financial numbers in Town Hall meetings - Monthly operational updates to help Sr. Leaders communicate organizational progress to their teams - Implementation of the OKR process to drive organizational alignment. Brought DiSC Personality assessments into the organization to drive greater self-awareness, more effective relationships and collaboration, with the goal of having 60% of the organization assessed by the end of 2023. Partnered with Sr. Leaders and enabled them to facilitate/run 60-minute virtual development sessions on topics like coaching, effective 1:1 meetings, and prioritization. Show less
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byte®
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United States
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Personal Care Product Manufacturing
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200 - 300 Employee
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Director, Learning & Development
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Sep 2020 - Apr 2022
Implemented a 6-month frontline leadership development program that led to increased engagement scores across the teams of those in attendance. Topics included performance management, having difficult conversations, motivation, team building, leadership communication, & coaching. Proposed and implemented a new benefit (Q122) to offer free Byte treatment for all current employees to improve our companies value proposition in the talent market while also decreasing attrition. Led a cross-functional task force to implement a week-long event dedicated to living our companies core values, including swag, prizes, and activities. Built robust onboarding programs for our Sales and Customer Experience teams. - Sales rep's close rates were on par with tenured reps within 2-3 months of leaving the program with many exceeding the performance of tenured reps. - Customer Experience teams saw a decrease in attrition rates post onboarding and agents reached full productivity in 3 weeks instead of 5 weeks. Initiated and managed quarterly engagement surveys including executive summaries and detailed reports for department leaders. Insights from the engagement surveys led to improvements in employee recognition, career development, and team events. Show less
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Lendio
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United States
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Financial Services
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300 - 400 Employee
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Sales Trainer | Instructional Designer
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Oct 2019 - Sep 2020
Selected and built out a knowledge management system with AI that automatically responded to over 14,000 questions from our sales reps, with 80% accuracy, over a period of 2 months. Significantly decreasing the number of questions team leads received on a regular basis. Helped design and facilitate a sales onboarding program that decreased time to productivity for new sales reps from 6-months to 6-8 weeks. Designed and created an on-demand course on the Paycheck Protection Program loans in 3 days which brought all sales team members up to speed on the extremely time sensitive program. Worked with product owners to design and build 3 new product trainings in 3 months that increased retention and institutionalized the knowledge by making them available to anyone at Lendio. Transitioned our in-person onboarding program to virtual delivery within 2 weeks. This was driven by the transition to remote work due to the coronavirus. Consulted with a new department to determine their training needs and developed a digital playbook with resources to support them in their workflow. Show less
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Dynata
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United States
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Market Research
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700 & Above Employee
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Senior Training and Communication Specialist
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Apr 2017 - Oct 2019
Conducted a needs analysis of ideal new manager skills and challenges, identified 3rd party solutions and integrated that solution with our previously designed content to facilitate a 2-day new leader workshop across EMEA, APAC and the US that led to an increase in employee engagement. Spearheaded the development and roll-out of the six figure global recognition program, focusing on building a culture of appreciation/recognition amongst peers and leaders leading to over 200 acts of recognition in the first month. Designed and facilitated coaching workshops internationally with leaders in our London and India offices which led to an improvement in proactively handling employee performance issues as reported by the HRBPs. Supported the Implementation of Workday, our new HRIS and Performance Management system which included: - Sole designer and tester of the Performance Management system - Created and managed a communication plan for the roll-out - Developed how-to videos on all aspects of the HRIS and Performance Management system for employees and managers Collaborated with leaders in multiple departments to develop a standard onboarding program which focused on a new hires experience from day 1 to 6 months. Worked closely with managers on coaching and handling employee performance issues Managed and coached interns reporting into me on key projects like developing a new training program for our call center. Owned and managed a six-figure training budget for the company. Show less
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Survey Sampling International
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United States
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Market Research
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400 - 500 Employee
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Training and Communication Specialist
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Sep 2014 - Apr 2017
Developed and facilitated a 3-day new hire orientation in the Americas which focused on company information and building their network within the company. Worked with the HR director in APAC to bring this program to life in their region. Established rapport with our internal Product Team which led to the co-development and facilitation of virtual training on newly developed products for the sales force. Built a standard onboarding training process for employees coming to the company from M&A activity which was leveraged by the HR team across all regions during two acquisitions. Identified gaps in new-hire onboarding which led to the development of an on on-demand course providing an overview of the companies product portfolio. Managed our Reward and Recognition program across the globe Owned the Employee Engagement survey including communications, question development, and initial analysis of the data. Managed our on-demand training catalog and developed new courses by using Adobe Captivate. Show less
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Education
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2013 - 2015
Fairfield University
Master’s Degree, Industrial Organizational Psychology -
2006 - 2013
Utah State University
Bachelor's degree, Psychology
Community
