Technical Operations & Design Executive

• Oct 2021 - Present

Marketing and Administrative Assistant

• Jan 2018 - Present

Manager/Production Manager

• May 2011 - Jan 2018

• Plan staff rotas for team of up to six staff and coordinate absence cover. • Allocate and monitor delivery of daily tasks across store and production teams. • Monitor sales targets and operational deadlines, e.g. photographic shoot schedules and production tasks such as editing and canvas production. • Track budgets set by Retail Area Manager and provide performance updates to senior management. • Manage stock levels in production and back office departments to maximise efficiency, record deliveries and pay suppliers. • Answer customer queries by email and phone, schedule photoshoots and issue booking confirmations. • As a Social Media Coordinator, I had sole responsibility for managing corporate accounts on Facebook and Twitter by writing articles and taking accompanying photographs. • Invoicing based on packages selected after review sessions. • Able to successfully chase overdue invoices with friendly approach as proven by volume of repeat business. • Created an internal ordering system to track volumes and delivery dates so that adequate staffing and suppliers are in place to fulfil customer expectations. • Developed and embedded brand guidelines so that customers experience a consistent service level. • Designed and implemented company-wide training manual and program for new starters, covering administration, production, editing, lighting and photography. • Open and close store, manage electronic point of sale till and maintain the store’s financial records. • Willing to complete all tasks across the store ranging from photoshoots during busy periods to assist store staff, editing and producing photographs and manual handling. • Proven ability to establish rapport with new customers and put them at ease during photoshoots and during review sessions. • Resolve customer complaints and fed back positive comments to team to encourage and motivate. Show less

Project Media Coordinator

• Aug 2011 - Feb 2012

6 Month Contract. • Social Media Updating • Photographer • Media Storage and Handling 6 Month Contract. • Social Media Updating • Photographer • Media Storage and Handling

Director

• 2006 - 2012

Photographer

• Mar 2006 - Jan 2009

” Customer Relations Photographing events set up by Windsor Housing The Observer publishing my photographs. ” Customer Relations Photographing events set up by Windsor Housing The Observer publishing my photographs.

Sales Assistant

• Apr 2007 - Apr 2008

Cash Handling Stock Check Warehouse Shelf-Filling Customer Service Cash Handling Stock Check Warehouse Shelf-Filling Customer Service

Volunteer Teacher

• Mar 2007 - Apr 2007

Taught the elderly the basics on using a mobile phone and computer. Voluntary Work Photographer Achieved the Voluntary part of D of E Silver Award. Also hosted a few photography workshops at other various events for Windsor Housing. Taught the elderly the basics on using a mobile phone and computer. Voluntary Work Photographer Achieved the Voluntary part of D of E Silver Award. Also hosted a few photography workshops at other various events for Windsor Housing.