Experience

Optm

• United States
• Software Development
• 100 - 200 Employee

• 2nd Line support

  • May 2021 - Present



eukhost®

• United Kingdom
• IT Services and IT Consulting
• 1 - 100 Employee

• Infrastructure Support Engineer

  • Mar 2017 - May 2021

  • Providing first and second line support to Enterprise Clients of the Hyperslice Group. •Providing solutions fit for clients needs to new and existing customers. •Deploying Fortigate firewalls, dedicated servers and VPS nodes. •Providing sufficient out of hours support to a high standard including meeting SLA's set by clients. •Liaising with the team to plan new hardware role outs and speaking with suppliers to get the best price. •Escalating issues to our Lvl 3 techs to provide fast resolutions to our clients. •Testing hardware to ensure it is fit for purpose and will fit the companies needs. •Performing Windows and Linux troubleshooting •Performing network troubleshooting across our vast networks Show less



ProCo

• United Kingdom
• Advertising Services
• 1 - 100 Employee

• Data Processor

  • Sep 2016 - Mar 2017

  Back to my roots. After wanting to further understand print I have learnt about Digital print, litho print and Flexo print. I am now back into the direct mail and print business witH ProCo in sheffield doing data work and manipulating data so it is fit for purpose for printing. All to strict deadlines with very fast turn arounds. Back to my roots. After wanting to further understand print I have learnt about Digital print, litho print and Flexo print. I am now back into the direct mail and print business witH ProCo in sheffield doing data work and manipulating data so it is fit for purpose for printing. All to strict deadlines with very fast turn arounds.



Coveris UK

• United Kingdom
• Packaging & Containers
• 300 - 400 Employee

• HD flexographic plate maker

  • Jun 2016 - Sep 2016

  I worked for Coveris at there Rivendell Leeds site. I created HD Flexographic plates from the start of the process to the end to very strict dedlines for our well respected clients. I worked for Coveris at there Rivendell Leeds site. I created HD Flexographic plates from the start of the process to the end to very strict dedlines for our well respected clients.



Great Northern Envelopes

• MAC Operator

  • Oct 2015 - May 2016

  I started working at GNE as a trainee plate maker which quickly developed into a mac operator role. This included creating customers artwork and manipulating artwork before press (colour corrections-print errors) This also included artwork setting. Working here has shown me the process from start to finish, receiving artwork, having it flight checked for printing then setting the artwork to customer spec and then printing. All work was done to very strict deadlines I started working at GNE as a trainee plate maker which quickly developed into a mac operator role. This included creating customers artwork and manipulating artwork before press (colour corrections-print errors) This also included artwork setting. Working here has shown me the process from start to finish, receiving artwork, having it flight checked for printing then setting the artwork to customer spec and then printing. All work was done to very strict deadlines



RNB Group - PRINT, DM & FULFILMENT

• United Kingdom
• Printing Services
• 1 - 100 Employee

• Data Processor

  • Aug 2014 - Sep 2015

  I started at RNB in leeds as an apprentice. I did data processing and manipulation including cleansing and mail sorting. Then also set jobs up using PDF's and printshop mail. I started at RNB in leeds as an apprentice. I did data processing and manipulation including cleansing and mail sorting. Then also set jobs up using PDF's and printshop mail.