Experience

Leashes and Leads

• Retail
• 1 - 100 Employee

• Customer Service Representative

  • Jul 2022 - Present

  Open and maintain customer accounts by recording account information Resolve product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution Maintain financial accounts by processing customer adjustments Recommend potential products or services to management by collecting customer information and analyzing customer needs Prepare product or service reports by collecting and analyzing customer information Contribute to team effort by accomplishing related results as needed Show less



Concast Inc

• United States
• Glass, Ceramics and Concrete Manufacturing
• 1 - 100 Employee

• Human Resources and Administrative Assistant

  • Jul 2019 - Jul 2020

  Plan and coordinate an organization’s workforce to best use employees’ talents Link an organization’s management with its employees Plan and oversee employee benefit programs Serve as a consultant to advise other managers on human resources issues, such as equal employment opportunity and sexual harassment Coordinate and supervise the work of specialists and support staff Oversee an organization’s recruitment, interview, selection, and hiring processes Handle staffing issues, such as mediating disputes and directing disciplinary procedures Show less



South Dakota State University

• United States
• Higher Education
• 700 & Above Employee

• Police Officer

  • Oct 2016 - Jun 2019

  Respond to emergency and nonemergency calls Patrol assigned areas, observing people and activities Conduct traffic stops and issue citations Search restricted-access databases for vehicle or other records and warrants Obtain and serve warrants for arrests, searches, and other purposes Arrest people suspected of committing crimes Collect and secure evidence from crime scenes Observe the activities of suspects Write detailed reports and fill out forms Prepare cases for legal proceedings and testify in court Show less



Brookings County Outdoor Adventure Center

• Membership Assistant

  • Feb 2018 - Mar 2019

  Greet customers Scan or register customers’ purchases Accept payments from customers and give change and receipts Bag or wrap customers’ purchases Process returns and exchanges of merchandise Answer customers’ questions and provide information about store policies Help customers sign up for store rewards programs or credit cards Count the money in their register at the beginning and end of each shift Greet customers Scan or register customers’ purchases Accept payments from customers and give change and receipts Bag or wrap customers’ purchases Process returns and exchanges of merchandise Answer customers’ questions and provide information about store policies Help customers sign up for store rewards programs or credit cards Count the money in their register at the beginning and end of each shift



Minnesota National Guard

• Armed Forces
• 400 - 500 Employee

• Unit Supply Specialist

  • Feb 2013 - Jan 2017

  Manage a product’s life cycle from design to disposal Direct the allocation of materials, supplies, and products Develop business relationships with suppliers and clients Understand clients’ needs and how to meet them Review logistical functions and identify areas for improvement Propose strategies to minimize the cost or time required to transport goods Manage a product’s life cycle from design to disposal Direct the allocation of materials, supplies, and products Develop business relationships with suppliers and clients Understand clients’ needs and how to meet them Review logistical functions and identify areas for improvement Propose strategies to minimize the cost or time required to transport goods



Brookings County Sheriffs Office

• Correctional Officer

  • Jun 2015 - Oct 2016

  Enforce rules and keep order within jails or prisons Supervise activities of inmates Inspect facilities to ensure that they meet security and safety standards Search inmates for contraband items Report on inmate conduct Escort and transport inmates Enforce rules and keep order within jails or prisons Supervise activities of inmates Inspect facilities to ensure that they meet security and safety standards Search inmates for contraband items Report on inmate conduct Escort and transport inmates



Deputy Intern

• United States
• Civic and Social Organizations

• Brookings County Sheriff's Office

  • May 2016 - Aug 2016

  Respond to emergency and nonemergency calls Patrol assigned areas, observing people and activities Conduct traffic stops and issue citations Search restricted-access databases for vehicle or other records and warrants Obtain and serve warrants for arrests, searches, and other purposes Arrest people suspected of committing crimes Collect and secure evidence from crime scenes Observe the activities of suspects Write detailed reports and fill out forms Prepare cases for legal proceedings and testify in court Show less



UPS

• United States
• Truck Transportation
• 700 & Above Employee

• Package Handler

  • May 2016 - Jul 2016

  Manually move material from one place to another Pack or wrap products by hand Keep a record of the material they move Signal machine operators to help move material Clean cars, equipment, and workplaces Manually move material from one place to another Pack or wrap products by hand Keep a record of the material they move Signal machine operators to help move material Clean cars, equipment, and workplaces



Lowe's Companies, Inc.

• United States
• Retail
• 700 & Above Employee

• Head Cashier

  • Sep 2013 - Apr 2015

  Resolve customer complaints regarding sales and service Prepare budgets and approve expenditures Monitor customer preferences to determine the focus of sales efforts Analyze sales statistics Project sales and determine the profitability of products and services Determine discount rates or special pricing plans Develop plans to acquire new customers or clients through direct sales techniques, cold calling, and business-to-business marketing visits Assign sales territories and set sales quotas Plan and coordinate training programs for sales staff Show less



Jeffs Little Store

• Gas Station Cashier

  • May 2012 - Nov 2012

  Greet customers Scan or register customers’ purchases Accept payments from customers and give change and receipts Bag or wrap customers’ purchases Process returns and exchanges of merchandise Answer customers’ questions and provide information about store policies Help customers sign up for store rewards programs or credit cards Count the money in their register at the beginning and end of each shift Greet customers Scan or register customers’ purchases Accept payments from customers and give change and receipts Bag or wrap customers’ purchases Process returns and exchanges of merchandise Answer customers’ questions and provide information about store policies Help customers sign up for store rewards programs or credit cards Count the money in their register at the beginning and end of each shift



Best Buy

• Retail
• 700 & Above Employee

• Asset Protection Associate

  • Apr 2011 - Jun 2012

  Patrol property Enforce rules and regulations of an employer's property Monitor alarms and video-surveillance systems Respond to emergencies Deter criminal activity Control building access by employees and visitors Conduct security checks over a specified area Write reports on what they observed while on duty Patrol property Enforce rules and regulations of an employer's property Monitor alarms and video-surveillance systems Respond to emergencies Deter criminal activity Control building access by employees and visitors Conduct security checks over a specified area Write reports on what they observed while on duty