Experience

Hive Collective

• United States
• Marketing Services

• Operations Manager

  • Mar 2023 - Present

• Warehouse Shipping Manager

  • Jun 2021 - Mar 2023



Restoration Hardware

• China
• Furniture and Home Furnishings Manufacturing
• 1 - 100 Employee

• Gallery Support Associate

  • Feb 2018 - Jun 2021

  Ensure all client ship-outs are sent within 24 hours of purchase Ticket all merchandise in preparation to be displayed on the Gallery sales floor Organize the movement of furniture on the sales floor and in the stockroom Receive and process shipments in a timely manner to maximize productivity and minimize costs, managing inventory preparation and execution Represent the RH brand through polished communication, personal appearance and professionalism through the lens of refined taste Continuously drive results through team engagement, empowerment and accountability Coordinate and execute merchandise floor sets while upholding visual integrity of the Gallery Assist in maintaining inventory integrity Learn and communicate the RH design ethos, product assortment and product care Show less



The Container Store

• United States
• Retail
• 700 & Above Employee

• Inventory Coordinator/Order Processor

  • Aug 2015 - Feb 2018

  Partnering with the Managers on ensuring that Order Management is evaluated each day to meet the demand for Curbside Pick Up and Local Delivery Supporting the Managers in executing all daily tasks ensuring that all orders are completed on time Communicating and following up with customers on issues regarding their orders, all the way through resolution Managing the stockroom to ensure it is organized and well-maintained to support visual and selling efforts of the store Adhering to the time expectations established for the role, performing tasks with accuracy and timeliness, while exhibiting pace and attention to detail Perform daily locations audits on Customers’ Orders Executing changes to Staging Locations and Elfa Pull Sequence Reviewing and taking timely action on the Product Not Arriving as Expected Report Identifing and helping to develop a strong, efficient order processing team that contributes to a positive customer experience with Curbside Pickup and Local Delivery Engaging in thoughtful conversations with customers while maintaining the visual appearance of the store. Coaching employees on selling, merchandising and inventory awareness. Leading the salesfloor in partnership with Managers. Designing custom spaces. Engaging with customers at the register, offering product information and sharing promotions as a brand ambassador. Keeping pace with customers, balancing multiple priorities and using good judgment to manage time. Coordinating ongoing visual maintenance, merchandise processing and campaign set-ups Organizing and ensuring we have a well-merchandised store. Presenting products, unloading trucks, lifting boxes, climbing ladders and cleaning the store. Show less



CD Connection

• United States
• Entertainment Providers

• Keyholder

  • Aug 2011 - Jul 2017

  Run day to day operations of the store Place orders for merchandise Manage schedules for a small team Cash management Maintain visual standards Customer service Sales Run day to day operations of the store Place orders for merchandise Manage schedules for a small team Cash management Maintain visual standards Customer service Sales