Experience

Roy Rogers Restaurants

• United States
• Restaurants
• 1 - 100 Employee

• Executive Vice President

  • Nov 2022 - Present

  Lead an organization comprised of company owned and franchise units focused on executing the company's overall strategy of increasing transactions, improving store level profitability and growing the franchise network Marketing - Develop and implement the company's marketing strategy to drive brand awareness, customer acquisition, and retention Franchise Development - Guide the franchise sales team to identify and recruit new franchisees, and develop strategies to maximize revenue & profitability of the franchise network Operations - Oversee all aspects of the company's operations, including logistics, procurement, and inventory management, to ensure that products and services are delivered efficiently and effectively People Development - Develop and implement training programs to support the company's growth and improve store level profitability Supply Chain - Optimize the supply chain to ensure that products are sourced sustainably, at the right cost, and with the desired level of quality Show less



TOMS King

• United States
• Restaurants
• 1 - 100 Employee

• Vice President Operations

  • Jul 2021 - Nov 2022

  Manage daily operations for a large Burger King franchise of 120 units with territory coverage from Pittsburgh PA to Roanoke NC. Oversee a team of 8 District Managers, 2 HRGs, 2 FTMs to support the territory. Manage daily operations for a large Burger King franchise of 120 units with territory coverage from Pittsburgh PA to Roanoke NC. Oversee a team of 8 District Managers, 2 HRGs, 2 FTMs to support the territory.



Chipotle Mexican Grill

• United States
• Restaurants
• 700 & Above Employee

• Team Director

  • Apr 2018 - Jul 2021

  Maximize sales revenue and profitability of $180M sub-region of 67 restaurants, spanning Delaware, Pennsylvania, and Maryland. Lead 9 district managers, 110 salaried managers, and 2100+ hourly employees in operational standards, process improvements, and sales and marketing initiatives that drive $2.3M in average unit volume (AUV). Execute corporate programs and initiatives, including online ordering, customer loyalty program, guest experience programs, retention strategies, and local market advertising. Resolve operational issues and optimize performance at store, market, and region levels by building strong relationships with general and district managers, as well as analyzing performance and financial data to identify improvement opportunities. Show less



The Cookie Place, Inc.

• Regional Director of Operations

  • Nov 2015 - Apr 2018

  Directed daily operations to achieve sales, profit, and performance goals as P&L owner of $26M, 5-state territory of 18 stores in Missouri, Kentucky, West Virginia, Illinois, and Virginia. Mentored, coached, and led 3 district managers and indirect store-level reports to increase same-store sales by improving product quality, operational efficiency, and sales effectiveness, resulting in revenue, margin, and customer retention growth. Directed daily operations to achieve sales, profit, and performance goals as P&L owner of $26M, 5-state territory of 18 stores in Missouri, Kentucky, West Virginia, Illinois, and Virginia. Mentored, coached, and led 3 district managers and indirect store-level reports to increase same-store sales by improving product quality, operational efficiency, and sales effectiveness, resulting in revenue, margin, and customer retention growth.



Taco Bell

• United States
• Restaurants
• 700 & Above Employee

• Operations Leader

  • 2014 - 2015

  Managed multi-unit operations across 7 stores with $1.85M AUV, totaling $13.5M in annual sales. Launched new products and promotional menu items, leading both in-store, face-to-face training and e-learning methods. Introduced operational improvements and strategic plans to achieve corporate standards and performance goals. Managed multi-unit operations across 7 stores with $1.85M AUV, totaling $13.5M in annual sales. Launched new products and promotional menu items, leading both in-store, face-to-face training and e-learning methods. Introduced operational improvements and strategic plans to achieve corporate standards and performance goals.



Procarent - Yellow Cab

• Director Of Operations

  • 2013 - 2014

  Oversaw operations of transportation and maintenance facility with 300 employees and private contractors. Led 10-member team to execute daily processes, improvement initiatives, and maintenance projects. Reduced risk and cost. Oversaw operations of transportation and maintenance facility with 300 employees and private contractors. Led 10-member team to execute daily processes, improvement initiatives, and maintenance projects. Reduced risk and cost.


L. Thorn Company
• United States
• 1 - 100 Employee
• Sales & Operations

  • 2000 - 2013


C2 Media

• United States
• Advertising Services
• 1 - 100 Employee

• Outside Sales

  • 1999 - 2000

  Media Graphics & Digital Print Sales Media Graphics & Digital Print Sales


Raleigh Public Schools
• Australia
• 1 - 100 Employee
• 7th Grade Science Teacher

  • 1998 - 1999