Experience

2SG Wholesale

• IT Services and IT Consulting
• 1 - 100 Employee

• Team Lead

  • Jan 2014 - Present

  Team Leader of the 2SG Wholesale Support Desk, overseeing the service delivery and assurance team for the company's fixed line and mobility product offerings. Team Leader of the 2SG Wholesale Support Desk, overseeing the service delivery and assurance team for the company's fixed line and mobility product offerings.



iseek

• Australia
• IT Services and IT Consulting
• 1 - 100 Employee

• Wholesale Support Officer

  • Feb 2007 - Dec 2013

  Wholesale Support Officer for iseek's Wholesale section with brief stint as Network Operations Technician for iseek's Corporate section. Wholesale Support Officer for iseek's Wholesale section with brief stint as Network Operations Technician for iseek's Corporate section.



South East QLD Community Telco

• Level 1 Support Officer

  • Jun 2006 - Feb 2007

  Level 1 Support Officer for South East QLD Community Telco, formally known as ITEL, providing support for mobility, dial-up and ADSL product offerings. Level 1 Support Officer for South East QLD Community Telco, formally known as ITEL, providing support for mobility, dial-up and ADSL product offerings.



Hypermax Internet

• Support Officer

  • Jun 2004 - Jun 2006

  Level 1 Support Officer to Hypermax Internet, regional ISP offering dial-up, mobile voice and ADSL products. Level 1 Support Officer to Hypermax Internet, regional ISP offering dial-up, mobile voice and ADSL products.