Experience

Turn 10 Studios

• United States
• Computer Games
• 100 - 200 Employee

• Senior PM, Community

  • Jul 2022 - Present

  Redmond, Washington, United States



Microsoft

• United States
• Software Development
• 700 & Above Employee

• Senior Product Marketing Manager

  • Mar 2022 - Aug 2022

  Redmond, Washington, United States  Spearheads the marketing and strategy for Xbox Game Pass Ultimate Perks membership program  Manages 90+ GTM plans per year across Xbox O&O channels for both 1st and 3rd party game published content  Responsible for onboarding and maintaining ground-breaking relationships with major entertainment partners such as Disney+, Spotify, and Discord  Drove significant game publisher success across player win-back, new user acquisition, and post-sale monetization  Supervises vendor… Show more  Spearheads the marketing and strategy for Xbox Game Pass Ultimate Perks membership program  Manages 90+ GTM plans per year across Xbox O&O channels for both 1st and 3rd party game published content  Responsible for onboarding and maintaining ground-breaking relationships with major entertainment partners such as Disney+, Spotify, and Discord  Drove significant game publisher success across player win-back, new user acquisition, and post-sale monetization  Supervises vendor team to run merchandising and in-product campaigns for Perks program  Elevated the Perks program from infancy into becoming a key driving force for membership engagement and retention for Game Pass  Generated an increase in critical metrics for XGP including net acquisitions and overall gaming hours played

• Product Marketing Manager - Xbox Game Pass

  • Jun 2020 - Mar 2022

  Redmond, Washington, United States Led Product Marketing on Perks and Quests for Xbox Game Pass Ultimate

• Product Marketing Manager - Mixer

  • Jul 2017 - Jun 2020

  Redmond, WA  Led global Mixer event planning and strategy for continual success at E3, Gamescom and PAX  Developed streamer focused marketing campaigns and initiatives such as Streamer Progression  Orchestrated GTM planning on Trust & Safety programs including Mixer’s Streamer Review system  Assisted in building marketing plans for bringing tentpole influencers to Mixer (Ninja)  Researched and utilized data analytics to strategically grow Mixer’s viewership through Mixer Spotlight and… Show more  Led global Mixer event planning and strategy for continual success at E3, Gamescom and PAX  Developed streamer focused marketing campaigns and initiatives such as Streamer Progression  Orchestrated GTM planning on Trust & Safety programs including Mixer’s Streamer Review system  Assisted in building marketing plans for bringing tentpole influencers to Mixer (Ninja)  Researched and utilized data analytics to strategically grow Mixer’s viewership through Mixer Spotlight and MixPot campaigns  Served as a liaison across engineering, social, community and MarCom teams to drive various efforts to completion

• Business Manager - Xbox Global Marketing

  • Oct 2016 - Jun 2017

  Redmond, WA  Managed the rhythm of business for the entire Xbox Marketing organization (BG Kickoff, Start)  Designed and streamlined Xbox Marketing SharePoint site for increased efficiency across teams  Built decks for the CVP of Xbox Marketing

• Technical Account Manager

  • Jul 2013 - Oct 2016

  Irvine, CA  Managed multiple high profile customer accounts such as Blizzard, Disney, and Pacific Life  Served as the main liaison overseeing technical support and provided advisory services to amplify efficiency within the customers’ IT environments  Collaborated with customers to project future technology migrations within their businesses  Documented all customer service plans, delivery, and support details



AT&T

• United States
• Telecommunications
• 700 & Above Employee

• NETDP Intern

  • Apr 2012 - Aug 2012

  Intern in the AT&T NETDP Program in Network Planning & Engineering Managed the pipeline for T1 work orders in Layer 0-3 Network Engineering Organization Enabled launch of pipeline inventory by ensuring acceptable cycle times for critical milestones Communicated effectively with downstream organizations, identifying and removing bottlenecks Organized and managed regional and national PIU tracker reports for upper management



Hewlett Packard Enterprise

• United States
• IT Services and IT Consulting
• 700 & Above Employee

• Intern in Personal Systems Group

  • Apr 2011 - Jan 2012

  Intern in process development in Personal Systems Group (PSG) Created a VB program that organized tester OTS data and created charts for post-mortem test lead meetings; saved significant man hours per week. Actively being used by test leads and managers today Independently managed project tasks and timeline, meeting or beating all milestones Presented and communicated project status to managers throughout project development



Hewlett Packard Enterprise

• United States
• IT Services and IT Consulting
• 700 & Above Employee

• Intern in Personal Systems Group

  • Apr 2010 - Jan 2011

  Intern software tester in Personal Systems Group (PSG) Tested and evaluated HP software on many hardware platforms Installed, ran, and recorded graphical and battery benchmarks on HP systems Uploaded new platform images to servers Prepared test units for HP employees