Experience

Recursion

• United States
• Biotechnology Research
• 300 - 400 Employee

• Associate Director of Automation Support

  • Jun 2023 - Present

  Salt Lake County, Utah, United States

• Automation Support Manager

  • Aug 2021 - Jun 2023

  United States Building and managing a team responsible for the service and maintenance of high complexity automated laboratory instrumentation and robotics used for rapid drug discovery.



BioFire Diagnostics, LLC

• United States
• Medical Equipment Manufacturing
• 700 & Above Employee

• Senior Clinical Applications and Technical Support Manager

  • Nov 2017 - Aug 2021

  Salt Lake City, Utah



Bio-Rad Laboratories

• United States
• Biotechnology Research
• 700 & Above Employee

• Product Support Engineer III

  • Feb 2017 - Nov 2017

  Salt Lake City, Utah Worked as the Global Subject Matter Expert for the ThunderStorm Targeted Sequenceing sample enrichment system. Managed day to day operations of a small team of Field Support Engineers embedded into a customer location, providing on site and remote support for the ThunderStorm, a fully automated, high-throughput targeted sequencing solution, as well as the RainDrop Digital Droplet PCR system.



RainDance Technologies

• United States
• Biotechnology
• 1 - 100 Employee

• Supervisor, Field Service Engineers

  • Jan 2016 - Feb 2017

  Salt Lake City, Utah Managed day to day operations of a small team of Field Support Engineers embedded into a customer location, providing on site and remote support for the ThunderStorm Targeted Sequencing System, a fully automated, high-throughput targeted sequencing solution, as well as the RainDrop Digital Droplet PCR system.

• Senior Field Service Engineer

  • Jan 2013 - Jan 2016

  Greater Salt Lake City Area Field Service Engineer providing on site and remote support for the ThunderStorm Targeted Sequencing System, a fully automated, high-throughput targeted sequencing solution, as well as the RDT 1000 low to medium throughput targeted sequencing system.



Bio-Rad Laboratories

• United States
• Biotechnology Research
• 700 & Above Employee

• Field Application Specialist

  • Nov 2010 - Jan 2013

  Provided application science and technical support for customers of Bio-Rad's iQCheck food security products. Including the CFX Deep Well and MiniOpticon real time PCR thermocyclers and associated chemistry.



BioFire Diagnostics, LLC

• United States
• Medical Equipment Manufacturing
• 700 & Above Employee

• Technical Support Specialist

  • May 2008 - Nov 2010

  Providing top flight technical and customer support for Idaho Technology (now Bio Fire Diagnostics) Food Security and Bio-Threat real time PCR based detection systems. Implements a complete pre and post sales support package, including: pre sales presentations; in laboratory and field product demonstrations; system installations; basic and recurring customer training; on-site and remote hardware, chemistry, software, and consumable support. Effectively communicates with customers ranging… Show more Providing top flight technical and customer support for Idaho Technology (now Bio Fire Diagnostics) Food Security and Bio-Threat real time PCR based detection systems. Implements a complete pre and post sales support package, including: pre sales presentations; in laboratory and field product demonstrations; system installations; basic and recurring customer training; on-site and remote hardware, chemistry, software, and consumable support. Effectively communicates with customers ranging in experience from High School Graduates to PhD level users. Represents the company at seminars, conferences, meetings, and trade shows Produces a wide range of written documents for internal and customer use. Maintains and manages $200,000 worth of equipment in a loaner pool. A key player in the testing and deployment of a new software package for the RAPID LT product line. Prototyped and deployed a dedicated shipping case used with the RAPID LT and LS32 product lines. Travels extensively Show less



Eddie Robinsons Fly Fishing

• Shop Manager

  • May 2005 - Dec 2006

  Interacted daily with people from all walks of life. Managed both specialty retail store and chartered guide service. Product expert in multiple product lines of top tier fly fishing equipment. Coupled guide service clients with the proper independent contractor guide based on the clients desires and the guides personal expertise. Maintained retail stock levels and managed employee schedules



Orbotech

• Israel
• Appliances, Electrical, and Electronics Manufacturing
• 700 & Above Employee

• Customer Service Engineer

  • May 2000 - May 2002

  Provided on-site and dispatched maintenance support and site management of automatic optical inspection equipment for customers in the PCB manufacturing industry. Performed laser optics maintenance as an optical systems expert on automated optical inspection equipment. Performed extensive pre-release beta testing of new software and hardware products and upgrades providing real world analysis and feedback Performed installation and certification of automated optical inspection… Show more Provided on-site and dispatched maintenance support and site management of automatic optical inspection equipment for customers in the PCB manufacturing industry. Performed laser optics maintenance as an optical systems expert on automated optical inspection equipment. Performed extensive pre-release beta testing of new software and hardware products and upgrades providing real world analysis and feedback Performed installation and certification of automated optical inspection equipment. Maximized employee customer service relations in line with established company policies Traveled extensively Show less



US Navy

• United States
• Armed Forces
• 700 & Above Employee

• Aviation Electronics Technician / Technical Instructor

  • Nov 1991 - Apr 2000

  Troubleshot and repaired United States Navy aircraft electronics modules to the component level in an electronics laboratory environment. Supervised and trained over 80 military electronics students in two and a half years. Ensured quality of United States Navy aircraft electronics as an Avionics Collateral Duty Quality Assurance Inspector (CDI). Supervised up to 15 technicians in daily operations of an electronics laboratory workshop. Developed and presented curriculum for United… Show more Troubleshot and repaired United States Navy aircraft electronics modules to the component level in an electronics laboratory environment. Supervised and trained over 80 military electronics students in two and a half years. Ensured quality of United States Navy aircraft electronics as an Avionics Collateral Duty Quality Assurance Inspector (CDI). Supervised up to 15 technicians in daily operations of an electronics laboratory workshop. Developed and presented curriculum for United States Navy automatic testing equipment. Maintained outstanding instructional performance as an Instructor Standards Evaluator. Managed $1.4 million of United States Navy electronics equipment. Maintained and repaired United States Navy automatic testing equipment. Traveled extensively. Show less