Program Manager

• Sep 2019 - Present

Oversee the fulfillment of large organizational goals. Coordinate activities between multiple projects directly. Give detailed attention to program strategy, project delegation and program implementation. My responsibilities include:- Formulate, organize and monitor inter-connected projects.- Decide suitable strategies and objectives.- Coordinate cross-project activities.- Lead and evaluate project managers and other staff.- Develop and control deadlines, and activities.- Apply change, risk and reduce management. Show less

Marketing Event Coordinator

• Sep 2018 - Present

Plan, produce, and supervise the execution of communications and marketing plan activities such as promotions, collateral materials, and media. Direct operations along with staff and activities of our facility events.

Customer Relations Manager

• Sep 2015 - Sep 2019

Responsible for customer relationships after the sale or service process is complete. I take over to work with customers to keep them up to date on products & services to maintain that relationship. Provide high-quality services for customers by responding to their inquiries, quote requests, PO submission and trouble-shoot issues. Analyze customer data to ensure current and future needs are met.

Account Manager

• Dec 2012 - Sep 2015

As an Account Manager I am in charge of making sure my department meets the needs of my companies clients and customers. I handle customer complaints, find solutions to their issues, and maintain a positive relationship between both parties for future business ventures.

Order Entry Specialist

• Nov 2011 - Dec 2012

Washington Wizards - Stat crew

• Dec 2002 - Present

Record all the on-court statistics of a game into the NBA's NGSS system to generate the official box score. As a statistician, my crew works in unison to call and input the action of live play during NBA games. Record all the on-court statistics of a game into the NBA's NGSS system to generate the official box score. As a statistician, my crew works in unison to call and input the action of live play during NBA games.