Adam Finklein
Sr. Consultant at Coppei- Claim this Profile
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Bio
Credentials
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Scrum Master Certified (SMC)
Scrum Alliance
Experience
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Coppei (now Exadel)
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United States
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Business Consulting and Services
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1 - 100 Employee
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Sr. Consultant
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Jun 2020 - Present
Sr. Program Manager/ Product Owner for Services BI at Microsoft. Sr. Program Manager/ Product Owner for Services BI at Microsoft.
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T-Mobile
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United States
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Telecommunications
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700 & Above Employee
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Sr. Program Manager/Scrum Master (Contractor)
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Oct 2015 - Mar 2020
Sr Consultant operating within the Enterprise IT department supporting both transformative Enterprise Programs as well as within the Enterprise Data Services team to manage and deliver big data solutions for finance and marketing verticals. Supporting the Data Governance team to implement the California Consumer Privacy Act (CCPA) compliance. Sr Consultant operating within the Enterprise IT department supporting both transformative Enterprise Programs as well as within the Enterprise Data Services team to manage and deliver big data solutions for finance and marketing verticals. Supporting the Data Governance team to implement the California Consumer Privacy Act (CCPA) compliance.
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Peak Portfolio
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United States
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Business Consulting and Services
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1 - 100 Employee
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Consulting Director
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May 2014 - Jan 2016
• Responsible for servicing the Microsoft account and company on-site resources. • Partnered with Microsoft Management and other vendors to manage and communicate KPIs and align product roadmaps with development and operational teams. • Managed team(s) up to 20 PM’s, Engineers and Analyst- on/off-shore resources- for the Service Engagement and delivery of Microsoft SharePoint; Business Intelligence (BI) on SharePoint; SharePoint Online (SPO) and other collaboration tools and services. • Collaborated with multiple lines of business to define project portfolios and roadmaps linked to overall business priorities and objectives.• Implemented and supported the transition to Scrum and Kanban frameworks leading to enhanced governance, improved delivery and reduced operational costs. Results: • 5 major strategic initiatives resulting in a combined operational savings exceeding $3M YoY.• Improved resource and scope management reducing delivery time by 50% with an average annualized savings of $1M, with a total program saving of $3M over 3yrs. Show less
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Sr. Project Manager (Consulting at Microsoft)
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May 2012 - May 2014
• Sponsor & Stakeholder management• Led the on-boarding, deployment and operational sustainment for SharePoint Enterprise Services. • Managed the Engagement, Release and Tier-1 and Tier-2 Support teams for Enterprise SharePoint and Business Intelligence (BI) services on SharePoint.
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Microsoft
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United States
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Software Development
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700 & Above Employee
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Sr. Solution Manager
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Apr 2005 - Apr 2012
Led strategic program planning, system development and deployments, and related system support within both North American and Worldwide Sales organizations, with primary responsibility for business stakeholders in US and Canada. These systems include Siebel CRM and Microsoft CRM Dynamics, as well as custom developed sales applications for Opportunity Management, Account Planning, Compete Analysis and Data Management. Led strategic program planning, system development and deployments, and related system support within both North American and Worldwide Sales organizations, with primary responsibility for business stakeholders in US and Canada. These systems include Siebel CRM and Microsoft CRM Dynamics, as well as custom developed sales applications for Opportunity Management, Account Planning, Compete Analysis and Data Management.
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Starbucks
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United States
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Retail
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700 & Above Employee
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Sr. Project Manager
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Mar 2002 - Apr 2005
Led the strategic and tactical deployment of enterprise and G&A application and system tool sets for collaboration. Developed long-term strategic goals, conceptual designs and tactical roadmaps based on business prioritization in order to achieve awareness and adoption of new business lines and services through the use of technology. These efforts increased operational efficiency, customer engagement and increased overall awareness and involvement between store and main office. Led the strategic and tactical deployment of enterprise and G&A application and system tool sets for collaboration. Developed long-term strategic goals, conceptual designs and tactical roadmaps based on business prioritization in order to achieve awareness and adoption of new business lines and services through the use of technology. These efforts increased operational efficiency, customer engagement and increased overall awareness and involvement between store and main office.
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Program Manager
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Feb 2001 - Sep 2001
Developed and implemented standardized processes, which improved implementation time, increased quality of releases and minimized operational costs leading to increased subscriber satisfaction and an increase in subscriber retention. Developed and implemented standardized processes, which improved implementation time, increased quality of releases and minimized operational costs leading to increased subscriber satisfaction and an increase in subscriber retention.
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Strategic Account Manager
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Jul 2000 - Feb 2001
Hired to facilitate and maintain major business accounts that use Entricom’s software for wireline and wireless subscribers. I acted as the primary client engagement manager and project manager. Additionally I was an internal liaison between product development, customer service and executive management teams. Hired to facilitate and maintain major business accounts that use Entricom’s software for wireline and wireless subscribers. I acted as the primary client engagement manager and project manager. Additionally I was an internal liaison between product development, customer service and executive management teams.
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Oracle
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United States
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IT Services and IT Consulting
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700 & Above Employee
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Sr. Functional Consultant
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Dec 1997 - Jul 2000
Responsible for Oracle application project implementations- which included deployment, integration and upgrades- that were both standard and customized to the needs of numerous Fortune 500 and 1000 companies, as well as various government agencies. Developed and delivered a rapid implementation methodology and custom application training for Oracle customers. Responsible for Oracle application project implementations- which included deployment, integration and upgrades- that were both standard and customized to the needs of numerous Fortune 500 and 1000 companies, as well as various government agencies. Developed and delivered a rapid implementation methodology and custom application training for Oracle customers.
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Education
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University of Puget Sound
BA, Business
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