Adam Farrugia
ICT Manager at Lowes Petroleum Service- Claim this Profile
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Japanese Limited working proficiency
Topline Score
Bio
Lorraine Dyer
As peers and members of the Senior Leadership team at IES, Adam and I worked together on a number of strategic projects as well as ensuring that the HR and IT strategies aligned with the company’s goals and vision. Adam consistently demonstrated his capability in his specialist field of information technology and reinforced this through his team whilst providing high levels of customer service. Collectively they achieved the right balance of troubleshooting and being able to communicate IT matters in a very simple and understandable way, removing the myths and confusion on what can be to some, a complex subject. At the time when COVID 19 impacted on the college, Adam was instrumental in expediting the delivery of the Foundation Year Program from the traditional classroom environment to a blended online solution with positive results. This resulted in a positive transition for the college through what was an extremely challenging time and to its continued success to date.
Laura Ewan
Adam was instrumental in the creation of the IT and digital environment which supports teaching, learning, and collaboration at IES College. During our work together, Adam was consistently customer-focused, innovative, and genuinely collaborative. He was able to transform our digital needs brief into a comprehensive and connected IT system which supports students in a range of learning environments (on-site, off-site, classroom, library), e-learning infrastructure to enhance 21st century pedagogy, and implement a range of tools to support the collaborative needs of teaching professionals. This project was integral to IES College's authorisation as an International Baccalaureate World School. Adam is a committed professional, and with a positive solutions-focussed approach to projects. He would be an asset to any team and organisation.
Lorraine Dyer
As peers and members of the Senior Leadership team at IES, Adam and I worked together on a number of strategic projects as well as ensuring that the HR and IT strategies aligned with the company’s goals and vision. Adam consistently demonstrated his capability in his specialist field of information technology and reinforced this through his team whilst providing high levels of customer service. Collectively they achieved the right balance of troubleshooting and being able to communicate IT matters in a very simple and understandable way, removing the myths and confusion on what can be to some, a complex subject. At the time when COVID 19 impacted on the college, Adam was instrumental in expediting the delivery of the Foundation Year Program from the traditional classroom environment to a blended online solution with positive results. This resulted in a positive transition for the college through what was an extremely challenging time and to its continued success to date.
Laura Ewan
Adam was instrumental in the creation of the IT and digital environment which supports teaching, learning, and collaboration at IES College. During our work together, Adam was consistently customer-focused, innovative, and genuinely collaborative. He was able to transform our digital needs brief into a comprehensive and connected IT system which supports students in a range of learning environments (on-site, off-site, classroom, library), e-learning infrastructure to enhance 21st century pedagogy, and implement a range of tools to support the collaborative needs of teaching professionals. This project was integral to IES College's authorisation as an International Baccalaureate World School. Adam is a committed professional, and with a positive solutions-focussed approach to projects. He would be an asset to any team and organisation.
Lorraine Dyer
As peers and members of the Senior Leadership team at IES, Adam and I worked together on a number of strategic projects as well as ensuring that the HR and IT strategies aligned with the company’s goals and vision. Adam consistently demonstrated his capability in his specialist field of information technology and reinforced this through his team whilst providing high levels of customer service. Collectively they achieved the right balance of troubleshooting and being able to communicate IT matters in a very simple and understandable way, removing the myths and confusion on what can be to some, a complex subject. At the time when COVID 19 impacted on the college, Adam was instrumental in expediting the delivery of the Foundation Year Program from the traditional classroom environment to a blended online solution with positive results. This resulted in a positive transition for the college through what was an extremely challenging time and to its continued success to date.
Laura Ewan
Adam was instrumental in the creation of the IT and digital environment which supports teaching, learning, and collaboration at IES College. During our work together, Adam was consistently customer-focused, innovative, and genuinely collaborative. He was able to transform our digital needs brief into a comprehensive and connected IT system which supports students in a range of learning environments (on-site, off-site, classroom, library), e-learning infrastructure to enhance 21st century pedagogy, and implement a range of tools to support the collaborative needs of teaching professionals. This project was integral to IES College's authorisation as an International Baccalaureate World School. Adam is a committed professional, and with a positive solutions-focussed approach to projects. He would be an asset to any team and organisation.
Lorraine Dyer
As peers and members of the Senior Leadership team at IES, Adam and I worked together on a number of strategic projects as well as ensuring that the HR and IT strategies aligned with the company’s goals and vision. Adam consistently demonstrated his capability in his specialist field of information technology and reinforced this through his team whilst providing high levels of customer service. Collectively they achieved the right balance of troubleshooting and being able to communicate IT matters in a very simple and understandable way, removing the myths and confusion on what can be to some, a complex subject. At the time when COVID 19 impacted on the college, Adam was instrumental in expediting the delivery of the Foundation Year Program from the traditional classroom environment to a blended online solution with positive results. This resulted in a positive transition for the college through what was an extremely challenging time and to its continued success to date.
Laura Ewan
Adam was instrumental in the creation of the IT and digital environment which supports teaching, learning, and collaboration at IES College. During our work together, Adam was consistently customer-focused, innovative, and genuinely collaborative. He was able to transform our digital needs brief into a comprehensive and connected IT system which supports students in a range of learning environments (on-site, off-site, classroom, library), e-learning infrastructure to enhance 21st century pedagogy, and implement a range of tools to support the collaborative needs of teaching professionals. This project was integral to IES College's authorisation as an International Baccalaureate World School. Adam is a committed professional, and with a positive solutions-focussed approach to projects. He would be an asset to any team and organisation.
Credentials
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CISSP Cert Prep (2021): 3 Security Architecture and Engineering
LinkedInFeb, 2022- Sep, 2024 -
CISSP Cert Prep (2021): 4 Communication and Network Security
LinkedInFeb, 2022- Sep, 2024 -
CISSP Cert Prep (2021): 5 Identity and Access Management
LinkedInFeb, 2022- Sep, 2024 -
CISSP Cert Prep (2021): 6 Security Assessment and Testing
LinkedInFeb, 2022- Sep, 2024 -
CISSP Cert Prep (2021): 7 Security Operations
LinkedInFeb, 2022- Sep, 2024 -
CISSP Cert Prep (2021): 8 Software Development Security
LinkedInFeb, 2022- Sep, 2024 -
CISSP Cert Prep (2021): 1 Security and Risk Management
LinkedInJan, 2022- Sep, 2024 -
CISSP Cert Prep (2021): 2 Asset Security
LinkedInJan, 2022- Sep, 2024
Experience
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Lowes Petroleum Service
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Australia
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Oil and Gas
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1 - 100 Employee
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ICT Manager
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Aug 2022 - Present
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International Education Services (IES)
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Japan
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Education Administration Programs
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1 - 100 Employee
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Director Of Information Technology
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Dec 2010 - May 2022
Formulated and executed the IES IT Strategy.Designed, implemented transformative enterprise-level IT Infrastructure and systems during a continued period of rapid. mutli-year business growth.Successfully extended complete IT infrastructure, systems and services capabilities (including SIP telephony) to two totally greenfield physical sites/buildings, on-time, and on-budget in both projects.IT Infrastucture and Services footprint increased from 2 buildings with three data centres to a hybrid network topology (Azure AD) including 3 buildings with 5 on prem data centres and two Azure tenancies servicing multiple domains and federated applications access for vastly widened stakeholder types and requiements.Designed and implemented hybrid network topology with Azure, on-prem AD. Consolidated and strengthened authentication services and Identity Management around Azure AD, incorporating on-prem and cloud-based app services. Allowed for greater self-service account management. Reduced related HelpDesk requests by 20%Worked with internal stakeholders to successfully implement multi-factor authentication treatments organisation-wide with positive user acceptance as a result.Network and systems optimisations, successfully enabling our organisation to seamlessly move between on-prem and alternate/remote operations capabilities in the event of Govt health-based stay-at-home/lockdown directives. Widened the IES VPN service from mainly the Regional Marketing Managers to all staff, without any direct or significant additional cost.Initiated and championed organisational change in the adoption of cloud-based technologies company-wide, leading to transformative change in both core service delivery and administration/communications. Use of email for internal messaging/file sharing decreased 35%Cyber Security analysis of our extended operating environments- testing and implementation of treatments and systems to optimise the protection of our IT & digital data assets. Show less
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Information Technology Manager
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Dec 2006 - Dec 2010
IT StrategyNetwork DesignNew infrastructure roadmaps/implementationBusiness ContinuityDisaster RecoveryIT Risk Assessment/ManagementIT Project ManagementIT Service Management/FreshDeskNetwork/Information SecurityDesigned, and implemented new, transformative enterprise-level IT Infrastructure and systems during a period of rapid. mutli-year business growth.Directly responsible for the tranformation of the IT Infrastucture and Services footprint from 3 floors of one building + 1 data centre at central site, to the whole building (seven floors) and ultimately to two physically-separate, logically integrated buildings/sites with 3 on-prem data centres.Implemented the following core enterprise systems-Sophos Enterprise Network Security Microsoft SUSDell OpenManageMicrosoft Active Directory (LDAPS for systrems integretions with the University of Queensland systems)Microsoft ExchangeMoodle LMSClaroline LMSAlfresco web-based collaboration platformIISLinuxLAMPCentralised KMSAttainments: Master of IT (QUT) (3 x Deans List Awards)CCNA 1&2ITILv3 Show less
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Information Technology Administrator
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Oct 2001 - Dec 2006
Network administationUNIX AdministrationSymantec Ghost EnterpriseREMBO (Centralized Pxe boot & reimage)Microsoft Technologies (Server, OS, Enterprise)End-user support Systems implementations/upgradesSaved IES $25000 in my first year by acquiring skills (UNIX system administration- FreeBSD, Linux) that enabled the ending of sole reliance on outsourcing for the management and admin of the local servers.Migrated the proprietal Student Information/Admin System, (myFy) from a leased, managed, externally-hosted server at WebCentral, to an on-prem server (Internet Services at the time were a metered cost, charged at a per-MB download)- $15000 PA saving for IESIncreased access performance of website by 60% by replacing the 2mbps external access bottleneck with the 100mbs local area network access to the website.Vendor/Relationship ManagementSaved IES $25000 in my first year by acquiring skills (UNIX system administration- FreeBSD, Linux) that enabled the ending of sole reliance on outsourcing for the management and admin of the local servers.Migrated the proprietal Student Information/Admin System, (myFy) from a leased, managed, externally-hosted server at WebCentral, to an on-prem server (Internet Services at the time were a metered cost, charged at a per-MB download)- $15000 PA saving for IESIncreased access performance of website by 60% by replacing the 2mbps external access bottleneck with the 100mbs local area network access to the website. Show less
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University of Queensland
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1 - 100 Employee
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Client Systems Support
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Nov 2000 - Sep 2001
Client Systems Support Officer in the UQ Department of ITS (Client Systems). Supported End-users and IT systems for Faculties, (Arts, Business-Economics-Law [BEL], Engineering, Schools, (ICTE-UQ, Religion) and Administrative Departments and services (International Education Directorate, Admissions, Enrolments, Vice-Chancellory, UQ Coop Bookshop) throughout the University Of Queensland, St Lucia campus and offsite locations (Treasury House, Brisbane CBD, UQ Veternary Clinic, Dayboro, IES/UQ Foundation Year, Spring Hill) Projects: UQAPS Citrix thin-client rollout- Central Administration Full PC Lab deployments (IES\UQ Foundation Year) Show less
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IT Support Engineer
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Jan 1999 - Sep 2000
Lvls 1-3 End user support of SGI (Silicon Graphics, Inc) Windows-based high-end, proprietary "Visual Computing" desktop and server systems throughout the Asia-Pacific Region under a 24/7 SLA with Fujitsu Services, Ltd from Fujitsu's Canberra-based call centre. Due to the superior rendering and computing performance of these devices, "end users" tended to be 3D Graphics Designers, Developers and Researchers ( OpenGL, CAD-based design, visual special-effects) working for companies and entities including: Boeing Australia Australian Army University of Queensland "QUAKES" HPC Visual Simulation Farm Show less
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Education
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2018 - 2020
Charles Sturt University
Graduate Certificate in Cyber Security, IT/Cyber Security -
2005 - 2009
QUT (Queensland University of Technology)
M. Infotech, Information Technology -
1995 - 1998
University of New England
Bachelor of Languages, Languages/Linguistics
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