Experience

ASANTE THREE RIVERS MEDICAL CENTER, LLC

• United States
• Medical Practices
• 1 - 100 Employee

• Director of Support Services

  • Nov 2021 - Present

  Grants Pass, Oregon, United States Oversee Security, Environmental Services (EVS), Central Transportation (CTD), and Volunteer Services, an annual operational budget of $7M, and a team of 7 direct and 82 indirect reports as well as 138 volunteers

• Manager of Support Services

  • 2009 - Present

  Grants Pass, Oregon Data-Driven Process Improvement Scaled and streamlined an infection prevention process across Asante after successful pilot of CDC cleaning guidelines at ATRMC; have exceeded recommended audit compliance by 10% for last 8 years Drove initiative, acquired grant funding, and partnered with clinical leadership to obtain Advanced UV Air & Surface Disinfectant Technology (UVDI) at ATRMC and ARRMC further elevating patient safety standards Financial & Resource Management… Show more Data-Driven Process Improvement Scaled and streamlined an infection prevention process across Asante after successful pilot of CDC cleaning guidelines at ATRMC; have exceeded recommended audit compliance by 10% for last 8 years Drove initiative, acquired grant funding, and partnered with clinical leadership to obtain Advanced UV Air & Surface Disinfectant Technology (UVDI) at ATRMC and ARRMC further elevating patient safety standards Financial & Resource Management Achieved $350K in savings by identifying waste and redundancy in the exchange of patient linens; improved staff collaboration and instituted a sustainable process for maintaining sanitation excellence Initiated resource planning from blueprints including workforce, workflow and materials for the Asante Outpatient Center and Spears Cancer Center in partnership with construction project manager Co-led planning, deployment, and execution of logistics (beds, supplies, and staff) for Incident Command along with Director of Imaging at ATRMC Leadership & Staff Development Support peers and staff to maximize system features, streamline processes, and leverage crucial data as a healthcare (EPIC), financial (EPSI), enterprise (Infor), and security (PICO) software “superuser” Nominated for “Employee of the Year” for setting team members up for success and consistently achieved highest performance review ratings (levels 4 & 5) on the Management Accountability Tracking Tool (MATT) Maintained PressGaney Employee Engagement Tier 1 ratings for 13 years for employees’ degree of pride in the organization, intent to stay, willingness to recommend, and overall workplace satisfaction



Southern Oregon Linen Services (SOLS)

• Vice Chair Board of Directors

  • 2021 - Present

  White City, Oregon, United States



Young Professional Network

• Canada
• Non-profit Organizations

• Member Board of Directors

  • 2019 - Present

  Grants Pass, Oregon, United States


Association for the Health Care Environment (AHE)
• United States
• Environmental Services
• 1 - 100 Employee
• Active Member

  • 2012 - Present


Johnson Builders Corporation

• Foreman

  • 2004 - 2008

  Grants Pass, Oregon Supervised a team of three professionals and oversaw the management of construction projects, materials, people, and safety Promoted to Foreman by CEO after only six months through the innovative application of mathematical concepts to project plans cutting timelines in half and enhancing employee productivity by more than 25% Doubled the number of construction projects per month significantly enhancing the company’s bottomline



Netheat Internet Communications

• System Network Administrator

  • 2001 - 2004

  Madera, California Built company from scratch in partnership with the owner as employee #2; procured and set up network infrastructure and acquired commercial and residential customers



Softcom Internet Communications

• United States
• 1 - 100 Employee

• System Administrator / Tech Support

  • 1999 - 2001

  Galt, California Joined as youngest team member straight from high school and trained on every aspect of the business including hardware installation, software configuration, network administration, and customer service