Experience

Trellis

• United States
• IT Services and IT Consulting
• 1 - 100 Employee

• Senior Quality Assurance Engineer

  • Jun 2020 - Present



Dailybreak CP, LLC

• United States
• Online Media
• 1 - 100 Employee

• Quality Assurance Analyst

  • Nov 2019 - Feb 2020

  • Developed and maintained test plans for product requirements, increased test coverage, and reduced risk for the Dailybreak website • Worked with PM to make functional recommendations; added acceptance criteria to issues in the backlog and sprint tickets to improve development velocity • Communicated and managed testing to be completed by an offshore testing vendor • Developed and maintained test plans for product requirements, increased test coverage, and reduced risk for the Dailybreak website • Worked with PM to make functional recommendations; added acceptance criteria to issues in the backlog and sprint tickets to improve development velocity • Communicated and managed testing to be completed by an offshore testing vendor



Grommet

• United States
• Retail
• 1 - 100 Employee

• Quality Assurance Analyst

  • Feb 2017 - Aug 2019

  • Double-checked and proofread the daily emails, B2C launch pages, and all additions to the Wholesale platform• Pre-empt, detected, and resolved data integrity issues for existing and proposed systems/feeds/changes• Found and reported bugs during the development of new features, systems, and/or updates

• Website Operations Analyst

  • Jun 2016 - Feb 2017



Applause

• United States
• IT Services and IT Consulting
• 700 & Above Employee

• Community Management Associate

  • May 2016 - Jun 2016

  • Supported tester marketing and recruiting efforts for a Fortune 50 tech customer • Managed tester signup conversion data • Responded to any inquiries brought forth by the testing community • Supported tester marketing and recruiting efforts for a Fortune 50 tech customer • Managed tester signup conversion data • Responded to any inquiries brought forth by the testing community



Wayfair

• United States
• Retail
• 700 & Above Employee

• Experienced Quality Assurance Analyst

  • Dec 2013 - Sep 2015

  • Ensured that product information given on-site is error free before reaching consumer • Performed weekly and monthly reports to track teams metrics and goals • Collaborated with engineers to make in-house tools more efficient • Ensured that product information given on-site is error free before reaching consumer • Performed weekly and monthly reports to track teams metrics and goals • Collaborated with engineers to make in-house tools more efficient



Amherst Survival Center

• United States
• Individual and Family Services
• 1 - 100 Employee

• Free Store Assistant

  • Oct 2012 - Dec 2012

  • Accepted donations delivered by residents of the local community and advanced the mission of the ASC through organization and community outreach • Accepted donations delivered by residents of the local community and advanced the mission of the ASC through organization and community outreach



Massachusetts Higher Education Consortium

• Amherst, MA

• Office Assistant

  • Oct 2009 - Dec 2011

  • Transcribed multiple vendor contracts into the MHEC Access Database and input an array of necessary terms and criteria into Excel pivot tables • Contacted potential members and sold them multi-vendor contracts that the MHEC had to offer • Answered inbound calls from clients that had questions about their services • Transcribed multiple vendor contracts into the MHEC Access Database and input an array of necessary terms and criteria into Excel pivot tables • Contacted potential members and sold them multi-vendor contracts that the MHEC had to offer • Answered inbound calls from clients that had questions about their services



Atlantica Restaurant

• Cohasset, MA

• Busser/Runner/Barback

  • Apr 2011 - Aug 2011

  • Reset tables, organized silverware and kept each station in order • Maintained an organized kitchen line and delivered food to customers • Sorted bottles, washed dishes, and cleared countertops while also assisting the bartender • Reset tables, organized silverware and kept each station in order • Maintained an organized kitchen line and delivered food to customers • Sorted bottles, washed dishes, and cleared countertops while also assisting the bartender



McGarigal Landscape Ecology Lab at UMass-Amherst

• Amherst, MA

• Photographic Identification Assistant

  • Nov 2010 - Apr 2011

  • Analyzed thousands of pictures from a long-term capture-mark-release-recapture study of the state-threatened marbled salamander • Located matches based on spot patterns • Quantified the advantages and disadvantages between the two methods of photographic identification: human visual vs. computer-assisted • Analyzed thousands of pictures from a long-term capture-mark-release-recapture study of the state-threatened marbled salamander • Located matches based on spot patterns • Quantified the advantages and disadvantages between the two methods of photographic identification: human visual vs. computer-assisted



University of Massachusetts Waste Management

• Amherst, MA

• Recycling Operations Assistant

  • Nov 2010 - Dec 2010

  • Grouped multi-colored recycling bins in order to provide efficient removal of all waste generated at the University in a matter that was least harmful to the environment, the UMass community, and the public • Grouped multi-colored recycling bins in order to provide efficient removal of all waste generated at the University in a matter that was least harmful to the environment, the UMass community, and the public



EJC Carpentry

• Bronxville, NY

• Carpentry Assistant

  • May 2008 - Aug 2008

  • Provided assistance to various jobs at different worksites made suggestions to efficiently use materials needed to perform tasks • Provided assistance to various jobs at different worksites made suggestions to efficiently use materials needed to perform tasks